getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Mid size business - Page 3

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

513 software options

Delighted logo

Cloud-based customer and employee experience platform

Delighted is a cloud-based customer feedback collection system that uses single question surveys across multiple channels including email, SMS, web link and website integration to gather and analyse customer, employee, partner and vendor experience insights, while monitoring NPS scores in real-time

Read more about Delighted

Users also considered
Text Request logo

Ignite customer engagement

Upgrade your business number with SMS scheduling, appointment reminders, and more using the best texting software for small businesses.

Read more about Text Request

Users also considered
Upnify CRM logo

Web-based customer relationship management (CRM) solution

Upnify CRM is a customer relationship management solution that allows business owners to keep track of their contacts, maximize business opportunities, and make their conversations more productive. The software supports managers in all phases of the sales process, from the beginning to the end.

Read more about Upnify CRM

Users also considered
WeBee logo

Customer communications management software

WeBee is a customer communications management software that helps businesses in the hospitality sector manage bookings, contactless check-in, payments, guest orders, and more. The platform enables managers to pre-book various hotel amenities, such as transfers and restaurant bookings.

Read more about WeBee

Users also considered
Questback logo

Experience Management

Questback is an Customer Engagement platform for improving customer engagement

Our mission to make organizations smarter by acting on feedback from customers!

As a Nordic leader in experience management solutions we serve customers in the Nordics and the rest of the world.

Let´s create more eng

Read more about Questback

Users also considered
LearnUpon logo

The future of learning is agentic.The journey is human.

Move beyond the limits of the traditional LMS into the Agentic Learning Platform era, where intelligent agents elevate human capability.

Read more about LearnUpon

Users also considered
Acobot logo

Self-learning conversational AI for lead nurture on websites

With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

Users also considered
Nudgify logo

CRO using Sales Pops, Social Proof and FOMO notifications

Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges

Read more about Nudgify

Users also considered
ReviewTrackers logo

Review monitoring software for multi-location businesses

Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

Read more about ReviewTrackers

Users also considered
Stamp Me logo

Digital stamp card loyalty platform for small businesses

Stamp Me is a digital loyalty platform that replaces traditional paper punch cards with mobile-based stamp collection and rewards redemption. The platform offers real-time customer insights, push notification capabilities, SMS messaging, and gamification features such as Scratch & Win promotions. Businesses can issue stamps through tap-and-go hardware devices, QR codes, or manual console entry, and the platform integrates with email and CRM systems including Mailchimp.

Read more about Stamp Me

Users also considered
Product Fruits logo

User onboarding platform

Product Fruits is a customer onboarding platform that offers interactive tours, checklists, and tooltips to help users learn applications more efficiently. The platform includes AI-powered tools that generate product tours and announcements, while providing self-serve support through an in-app help center and knowledge base. Product Fruits also features feedback collection mechanisms and analytics to measure user satisfaction and engagement.

Read more about Product Fruits

Users also considered
Sopro logo

Sell more with Sopro.

Sopro is an award-winning B2B lead generation agency offering lead generation, demand generation, and email marketing solutions to businesses in the UK, Europe, and the US.

Read more about Sopro

Users also considered
LaunchNotes logo

Clear. Strategic. Impactful release notes and product comms.

LaunchNotes helps product-led teams centralize updates to drive adoption, alignment, and growth. Trusted by Square, CoreLogic & more.

Read more about LaunchNotes

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

Improve every key moment along the customer journey with the world's most advanced, AI-driven platform for customer engagement.

Read more about XM for Customer Experience

Users also considered
Bettermode logo

All-in-one community platform for branded communities

Bettermode is an all-in-one customer community platform that unifies several engagement tools to streamline customer experience. Build a knowledge base and Q&A, collect feedback and engage your customers with gamification and notifications; enable them to connect under your brand.

Read more about Bettermode

Users also considered
PropFuel logo

Cloud-based customer engagement platform for marketers.

PropFuel is a cloud-based marketing automation platform, which helps businesses in construction, hospitality, marketing, technology, and other sectors create campaigns, conduct sentiment analysis, build landing pages, and send follow-up emails to clients. It provides several functionality including custom domains, artificial intelligence (AI), reporting, pre-made templates, event triggers, data collection, and more.

Read more about PropFuel

Users also considered
B2Chat logo

B2Chat Multiagent & MultiChannel

Turn online conversations into sells with B2Chat. A web app software that brings into one inbox and simultaneously, all of your customer service channels: social media, WhatsApp, Chatbots.

Read more about B2Chat

Users also considered
Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

Read more about Kommo

Users also considered
Mteja logo

Cloud-based customer engagement tool for teams.

Mteja is a unified customer engagement platform that integrates multiple communication channels including Calls, SMS, WhatsApp, and USSD into a single interface. The system offers comprehensive CRM features with customer profile building, sentiment analysis, and data-driven insights for personalized engagement. Businesses can leverage Mteja's chatbots, campaign tools, and ticketing system to automate workflows and efficiently manage customer interactions.

Read more about Mteja

Users also considered
Acquire logo

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
youengage logo

Customer experience and engagement solution

youengage is a customer experience and engagement solution designed to help businesses interact with users at every step of the customer journey, generate leads, gain feedback, increase revenue, and capture data via a unified platform. It enables professionals to design quizzes using personality tests and knowledge quizzes and create and share conversational surveys and forms with customers.

Read more about youengage

Users also considered
Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

Intelligent CX Analytics to understand why your NPS drops

Read more about Clootrack

Users also considered
Waitwhile logo

Waitlist app & queue management system for every business

Waitwhile is a waitlist app & queue management system, built to eliminate wait times. Trusted by 10k+ businesses incl. IKEA & Lululemon.

Read more about Waitwhile

Users also considered
Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered