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Top Rated Customer Engagement Software with Mid size business - Page 6

Last updated: September 2026

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513 software options

Real Time Feedback logo

Your customers want to tell you things you should know.

Real Time Feedback is a solution that helps businesses and organizations streamline customer and guest experience, allowing them to communicate digitally and privately in real time with management through interactive, patent-pending QR codes.

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VirtlX logo

360° success management & employee engagement platform

VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

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SendX logo

Affordable Email Marketing Software

SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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Idiomatic logo

Use data to turn feedback into features with confidence.

Idiomatic is the only customer feedback analytics solution that takes the time to train custom models on custom training data from each individual client we work with.

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CustomerGauge logo

Customer experience management platform for B2B companies

CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

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Merchant Centric logo

Social media management for businesses of all sizes

Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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Spendgo logo

Loyalty marketing software

Loyalty marketing platform built for businesses of all sizes that lets you reach your customers in-store, online, or via mobile.

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Cockpit logo

Conversational intelligence training & assessment software

Cockpit is a cloud-based sales enablement platform that helps sales teams streamline their performance by enabling self-training and coaching. It also offers a feature known as RecordX, which is a conversational intelligence feature empowering companies to elevate their business strategy and execution.

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Apex Loyalty logo

Channel & employee loyalty management

Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

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Quest logo

AI-based customer engagement platform

Questera is an AI-based customer engagement platform that uses autonomous agents to optimize user interactions across multiple channels. The platform features pre-configured AI agents for email lifecycle marketing, user segmentation, omnichannel journey orchestration, ad retargeting, data analysis, and growth engineering. Questera integrates with existing technology stacks including CRM systems, customer data platforms, and marketing tools such as Salesforce, Snowflake, and HubSpot.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

By personalizing CX and UX, twik drives visitors to increase their retention/engagement and conversions thus increasing customers satisfaction at any given website. When visitors get what they intent to they are more engaged and satisfied.

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Interakt logo

Supercharged Customer Engagement and Support platform.

Interakt is an All-In-One Customer Engagement and Support platform, which lets convert leads to paying customers with powerful marketing automation applications

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Serviceform logo

AI-powered conversations for better website conversions

Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

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elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

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Viafoura logo

Community engagement and management software

Viafoura is a digital experience company that helps brands activate their audiences.

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UJET logo

Customer interaction & support platform with CRM integration

UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Square Loyalty logo

Customer loyalty software with card-linked rewards

Thank your regulars with a customer loyalty program. Customers who enroll in a Square Loyalty rewards program spend an average of 43% more.

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Jebbit by BlueConic logo

Survey management solution for customer experience

Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

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Answerbase logo

Know what customers need before they buy.

Answerbase’s knowledge management platform strengthens customer engagement, grows search traffic and increases conversions.

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Mixpanel logo

Powerful, self-serve product analytics.

Mixpanel helps companies build better products through data. With our powerful, self-serve product analytics solution, teams can easily analyze how and why people engage, convert, and retain to improve their user experience.

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Cleomitra logo

AI CRM with WhatsApp automation for business

CLEOMITRA is a customer engagement platform that unifies WhatsApp, Instagram, email, and calls in one inbox. It helps businesses manage contacts, leads, campaigns, appointments, billing, and automated follow-ups while providing analytics and integrations to improve customer engagement

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