getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Engagement Software with Mid size business - Page 4

Last updated: July 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

540 software options

Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

learn more
Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

Read more about Customer Thermometer

Users also considered
Cognigy.AI logo

Enterprise Conversational AI Platform

learn more
Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

Read more about Cognigy.AI

Users also considered
Lime Connect logo

Live chat and customer messaging for businesses of all sizes

learn more
Lime Connect is the leading GDPR-compliant software for messaging & automation that helps businesses transform customer communication.

Read more about Lime Connect

Users also considered
Phone2Action Grassroots logo

Communications platform for public affairs and advocacy

learn more
Phone2Action Grassroots (formerly Capitol Canary) is a mobile-responsive, grassroots advocacy platform designed for associations, non-profits and corporations wishing to launch and promote public policy campaigns, leveraging multiple channels including social media to connect with supporters, track engagement and report progress

Read more about Phone2Action Grassroots

Users also considered
Nickelled logo

Cloud-based customer engagement solution

learn more
Nickelled is a cloud-based customer engagement solution designed to help businesses of all sizes create interactive walkthroughs. The platform enables users to build manuals, tutorials and step-by-step guides for products, websites, applications, and program navigation.

Read more about Nickelled

Users also considered
Forumbee logo

Custom community forum creation tool

learn more
Forumbee is a community forum creation tool which enables users to create public, restricted-access, and hidden forums for discussion, Q&As, feedback, and more

Read more about Forumbee

Users also considered
Optify logo

Streamlined coaching management system

learn more
Optify is a streamlined coaching management tool designed to help coaches and clients to collaborate in an efficient and scalable way.

Read more about Optify

Users also considered
MarketSurge logo

All in one lead management software

learn more
MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

Read more about MarketSurge

Users also considered
GUIDEcx logo

Client onboarding and project management software

learn more
GUIDEcx is a customer onboarding platform, purpose-built to drive customer engagement, reduce churn, and speed up time to initial value.

Read more about GUIDEcx

Users also considered
Scal-e logo

Omnichannel marketing system with customer loyalty programs

learn more
Omnichannel marketing solution that reaches audiences through customer loyalty programs and data management to gain a 360 degree view on customer profiles with 5 modules including data management, audience builder, omnichannel orchestration, customer retention, and customer intelligence.

Read more about Scal-e

Users also considered
Wati logo

Customer Engagement for Revenue Growth

learn more
The Agentic Customer Engagement Platform built for Revenue Growth

Read more about Wati

Users also considered
Whatfix logo

Accelerate Digital Adoption

learn more
Whatfix's Customer Engagement solution uses contextual in-app help and interactive guides to engage users in a targeted manner to drive retention and growth

Read more about Whatfix

Users also considered
NextMe logo

Cloud-based waitlist solution for service-based businesses

learn more
NextMe is a virtual waiting room that helps service-based businesses manage their waitlists and queues. With its intuitive features like self-check-in, customizable SMS notifications, and real-time customer engagement, it enables users to eliminate long lines, improve customer retention, and drive revenue.

Read more about NextMe

Users also considered
LoyaltyStream logo

Loyalty programmes designed to motivate growth and retention

learn more
LoyaltyStream: A premier B2B solution. The modular, flexible platform empowers you to craft personalised, one-time campaigns or implement enduring loyalty strategies. Drive growth, enhance retention & craft unique campaigns with a scalable SaaS.

Read more about LoyaltyStream

Users also considered
Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

learn more
Kommo provides tools to identify and nurture the 20% of your customers that drive 80% of your sales. Interact with chatbots, send email campaigns and win more customers with this messenger-based sales solution for SMBs and entrepreneurs.

Read more about Kommo

Users also considered
StoryTap logo

StoryTap is the leader in story-led video automation.

learn more
StoryTap is the leader in story-led video automation. Our patented platform lets enterprise brands easily produce and automatically share authentic video stories from customers or employees. From video product reviews to Q&A, testimonials and more.

Read more about StoryTap

Users also considered
Insider One logo

Personalized Omnichannel Marketing Automation Solution

learn more
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Read more about Insider One

Users also considered
iVision Mobile logo

Text messaging tool for SMBs & brands in the U.S. & Canada

learn more
Thousands of businesses and organizations across North America use iVision Mobile's text messaging software to engage their contacts with relevant mobile marketing and communications.

Read more about iVision Mobile

Users also considered
Helpwise logo

Communication and workflow management software

learn more
Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

Read more about Helpwise

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

learn more
Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

learn more
Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
Poltio logo

All of Your Essential Tools Working Together With Poltio

learn more
Poltio is a customer engagement platform that uses interactive content and engaged data to engage users across multiple channels. Poltio’s customizable UI/UX technology allows organizations of all sizes, across industries, to create a personal relationship with their customers at scale.

Read more about Poltio

Users also considered
LoyJoy logo

AI Agents for Service & Sales, via Chat & Phone

learn more
LoyJoy is the simplest enterprise platform for AI Agents that resolve customer inquiries end-to-end via chat and phone. Built by your business teams with no code: a prototype in 15 minutes, in production in 2 to 4 weeks. EU-hosted, designed for GDPR and the EU AI Act. Trusted by RTL+ and R+V.

Read more about LoyJoy

Users also considered
allswers logo

Customer and employee engagement platform

learn more
allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

Read more about allswers

Users also considered
NuVidio logo

NuVidio

learn more
NUVIDIO is a video call platform that allows businesses to securely connect with customers through one-on-one video chats. The software features end-to-end encryption, customizable backgrounds, and integration with CRM systems to provide a seamless customer experience. NUVIDIO aims to bring transparency and trust to digital customer service through its comprehensive video call solution.

Read more about NuVidio

Users also considered