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Customer Engagement Software for Public Administrations (2026) - Page 6

Last updated: March 2026

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180 software options

Interakt logo

Supercharged Customer Engagement and Support platform.

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Interakt is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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QLess logo

Queue management system

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QLess is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk.

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Toonimo logo

Audio-Visual Guidance to your Website

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Toonimo is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Hello Customer logo

Customer experience management & analysis

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Hello Customer is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Engagement Hub logo

Community and stakeholder software trusted by government

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Engagement Hub is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

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yawave logo

Java/React-based SaaS user interaction suite

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yawave is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, FAQs/Forum.

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Airim logo

Smart Customer Education

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Airim is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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Chameleon logo

Product tour and survey creation for new user onboarding

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Chameleon is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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SightMill logo

Net Promoter Score (NPS) survey platform

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SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

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Quidget logo

Handle up to 80% of Tier-1 support with AI

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Quidget is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Chatlayer logo

Conversational AI Platform

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Chatlayer is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base.

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elastic logo

Chatbot solution to manage customer engagement

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elastic is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum.

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Support.cc logo

provide best customer service

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Support.cc is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum, Email/Help Desk.

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AlphaChat logo

Conversational AI platform with virtual assistants

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AlphaChat is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Vergic logo

Customer engagement with AI chatbots, messaging and video

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Vergic is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Evam logo

Real-time customer journey orchestration platform

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Evam is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep).

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Touchpoint MX logo

Touchpoint MX: NZ marketing automation with email & SMS

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Touchpoint MX is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base.

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Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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e-satisfaction.com logo

Understand your Customers & offer best-in-class Experiences

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e-satisfaction.com is available for Public Administrations and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

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Guest Suite logo

Online visibility and reviews management platform

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Guest Suite is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base.

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BEYABLE logo

#1 CRO Platform

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BEYABLE is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support, Chat.

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Twixor logo

Customer communications management software

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Twixor is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum.

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Scratcher logo

Gamification platform for marketers, eCommerce & businesses

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Scratcher is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

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Nixxis Contact Suite logo

Axxelerate your customer interactions

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Nixxis Contact Suite is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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