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Top Rated Customer Engagement Software with Public administrations - Page 8

Last updated: September 2026

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493 software options

Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Consumer Marketing Platform logo

Cloud-based platform to acquire and engage retail consumers

NeuroTags' consumer marketing platform enables enterprises to acquire retail consumers via products. This is done by linking consumer purchase data with behavioral and demographic data, to capture the consumer hidden patterns in their daily shopping habits and create a customer profile.

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MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

Optimize user engagement with MeltingSpot by delivering personalized, contextual content directly within your product, fostering long-term interaction.

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Netigate logo

Manage and analyse feedback from customers and employees

Boost customer engagement with feedback from every touchpoint. Netigate helps you understand what drives loyalty—and take action in real time.

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AppFollow logo

Understand and elevate your app’s reputation.

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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HelpHero logo

Helps web-based apps to build better onboarding experiences

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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Positive User logo

The engine of growth. An all in one solution for user data.

Increase conversion with a single tool for Sales, Support and Marketing. User.com lets you automate any sales process with a simple drag&drop tool.

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Thalox logo

thalox is the audience segmentation tool for HubSpot.

Thalox is an AI-powered audience segmentation tool designed to enhance the efficiency of your marketing campaigns. Thalox eliminates the guesswork from email marketing, ensuring your messages reach the right audience. Also, it helps prioritise your top leads for optimal sales outreach.

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Yieldify logo

Personalization for Busy People

Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Konvert logo

Konvert Delivers B2B e-Learning for All

Konvert is a B2B SaaS platform that integrates and repositions a learning management system (LMS) and digital asset management (DAM) as cost-efficient and smart tools for driving sales enablement, customer education and content marketing.

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LiveHelp logo

Live chat platform for customer care & customer engagement

LiveHelp is a live chat solution that enables organizations to provide real-time online customer care on products or services within a variety of industries

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appICE logo

Mobile marketing automation platform

appICE is a full-stack solution consisting of powerful customer analytics, cross-channel engagement across multiple channels like email, push, in-app, SMS, WhatsApp, and LinkedIn, and AI-driven personalization.

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Octane AI logo

Conversational AI platform for Shopify merchants

Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Payemoji logo

OMNI Channel Messaging Service

Innovative software service helps businesses better engage with customers through real-time messaging apps

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Dynata+ Platform logo

Customer journey mapping tools for market researchers

Dynata Insights Platform is a customer satisfaction software designed to help market researchers manage data sharing and delivery operations. Key features include brand health monitoring, market segmentation, third-party sample augmentation, content organization, and data processing.

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Scratcher logo

Gamification platform for marketers, eCommerce & businesses

Scratcher is a gamification platform designed for marketers, e-commerce, and businesses. It includes a drag-and-drop editor enabling merchants to design, set up, and manage their interactive customer experiences.

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OpenText Communications logo

Modern archiving, built for compliance Simplify oversight wi

Modern archiving, built for compliance
Simplify oversight with an intelligent archiving solution for business communications.

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Wrench.ai logo

Cloud-based AI marketing & sales platform for all sizes

Wrench.ai is a cloud-based AI marketing and sales platform that combines first- and third-party data to score leads, segment.

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CafeX Suite logo

One-click web, audio & video collaboration

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Seraf logo

Less searching, more doing.

Seraf is an advanced, AI-powered search platform designed for today’s data-driven workplace. It combines the power of generative AI with unparalleled security features to offer precise, efficient search capabilities without compromising the privacy of your data. With Seraf, your team can instantly a

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Mallcomm logo

Engagement and operations management for real estate

Mallcomm is a cloud-based software that helps businesses in the real estate industry engage and communicate with clients, tenants, and visitors and manage day-to-day operations. The modular solution offers tools for managing leases, documents, maintenance, feedback, access, inspections, and more.

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Retain logo

Engage customers before they reach collections

Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

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Ternair logo

Marketing Automation & Customer Data Platform

Improve, accelerate and automate customer data and marketing processes.

Suitable for every industry, from SMEs to multinationals.

Software with service. Excellent 24/7 support allows you to work in a personal and flexible way. Secure, reliable, scalable and privacy-proof.

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