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SmatBot  Logo

Chatbot Building Platform

SmatBot Pricing, Features, Reviews and Alternatives

SmatBot FAQs

Q. What type of pricing plans does SmatBot offer?

SmatBot has the following pricing plans:
Starting from: ₹19.00/month
Pricing model: Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of SmatBot ?

SmatBot has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SmatBot support?

SmatBot supports the following languages:
English


Q. Does SmatBot support mobile devices?

SmatBot supports the following devices:
Android, iPad, iPhone


Q. Does SmatBot offer an API?

Yes, SmatBot has an API available for use.


Q. What other apps does SmatBot integrate with?

SmatBot integrates with the following applications:
Zoho CRM, Zendesk Explore, Zapier, Freshsales, Freshdesk, HubSpot CRM, Google Sheets


Q. What level of support does SmatBot offer?

SmatBot offers the following support options:
24/7 (Live rep), Chat, Email/Help Desk, Phone Support

SmatBot product overview

Price starts from

19

Per month

Per Feature

What is SmatBot ?

A no-coding, fully customizable chatbot building platform that can help businesses seamlessly create bots with an inbuilt live chat across platforms and languages to serve all their business needs.

Key benefits of using SmatBot

Marketing & Sales
- Increase your marketing ROI by generating more leads.
Classify users right in the first conversation and focus on higher quality leads
- Get lead notifications within minutes to never miss a lead.
Interact with your prospects in real-time using live chat.
Support
- Enable self-service and automate standard queries
Integrate your backend APIs to automate dynamic queries.
- Create tickets on your favourite ticketing platform for high-level queries
- Hop in and take control from the bot to offer immediate human support
- Collaborate Efficiently across Cross-Functional teams/departments.

Developers

- Integrate SmatBot with your favourite apps.
- Automatically trigger events across apps based on the chat flow
- Show dynamic responses directly with data from your backend.
- Enterprise-ready solutions with built-in integrations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Live Online
Webinars
In Person

Not sure about SmatBot ? Compare it with a popular alternative

SmatBot  logo

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Starting from

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Per Feature

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Why am I seeing this?

SmatBot pricing information

Value for money

4.4

/5

73

Starting from

19

Per month

Per Feature

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

SmatBot features

Functionality

4.4

/5

73

Total features

55

8 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Workflow Management
Customizable Branding

Functionality contenders

SmatBot users reviews

Overall Rating

4.6

/5

73

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.73/10
Rating distribution

5

4

3

2

1

43

27

3

0

0

Pros
These are a set of cute animations available. Happy to use the free version to know how worthy the product is.
I have had an overall excellent experience and like I have already highlighted, I was pretty impressed with the way SMATBOT works and how well it suits the organization's requirements.
Having a video was very important for customer engagement and the team did that very effectively.
Cons
Response list UI is bad. Difficult to analyze responses from the backend.
Prices, your prices are crazy that I stopped using it.
Most of the time it shows errors due to cache issues or sometimes a few features stopped working.

Overall rating contenders

AvatarImg
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Vinay K.

Education Management, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Value for Money

Reviewed 2 years ago

Best in Class.

Pros

Integrating the product for my requirement was critical to me and the team helped me get the integration done as per requirements with all the changes being made from time to time. Having a video was very important for customer engagement and the team did that very effectively.

Cons

The presentation UI can be made for colourful with impactful colours.

PC
AvatarImg

Prabhat C.

Health, Wellness and Fitness, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy for non-technical

Reviewed 4 years ago

Connecting health providers to "learn" best practices in addiction Management

Pros

Excellant user friendly interface, easy to develop, navigate, customize

Cons

At this point nothing to point out. The team is working to make it better.

Vendor response

Hi Prabhat Chand, I am thrilled to hear wonderful feedback. Thanks for choosing Smatbot as your valuable partner. If you have any suggestions or requirements, please feel free to connect with us at info@smatbot.com. Have a great day.

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Verified reviewer

Marketing and Advertising, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

Share this review:

SmartBot- ChatBot for Business Need

Reviewed 6 years ago

It was not so bad not so good.

Pros

Amazing software you get the maximum facility.

Cons

The Design of chatbot is not up to the mark. They really need to work on user experince of chat bot.

Vendor response

Hi, Thanks for your valuable feedback. In fact, Smatbot has got an improvised UI and features now. You can get a 14day trial period for the PRO version or if you have any specific requirement reach us at info@smatbot.com. Thank you.

AC
AvatarImg

Anish C.

Design, 11-50 employees

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

SMATBOT Review

Reviewed 4 years ago

SmatBot is very good and competitive to use comparatively from other platforms, with easy templates to start with and customizations according to user-experiences. It is a great to start with at beginning or intermediate level.

Pros

1. Easy to use 2. Smooth integrations 3. Avatar and Customization 4. Readymade Templates

Cons

1. No External API Integration 2. Slow response time 3. Gets crashed sometimes 4. Limited Templates (need more)

Vendor response

Hi Anish Chowdhury, Really appreciate your time in dropping us your feedback. Smatbot is upgraded with the latest template on its website and improved response time. I would recommend 14days of the PRO trial version to get started. I am sure you get amazed with the features we have and the current market offering are. Feel free to drop us an email with your requirements at info@smatbot.com Looking forward to your email. Have a great day.

AP
AvatarImg

Anil P.

Design, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

A User friendly Chat bot

Reviewed 4 years ago
Pros

Customers' engagement got up 120% after using the chatbot. These are a set of cute animations available. Happy to use the free version to know how worthy the product is. And it is worth it.

Cons

It takes a little while to setup the chatbot. But it is totally worth the little extra time we put in to set it up.

Vendor response

Hi Anil Pilla, I am thrilled to hear those words. Really appreciate your time in dropping us your feedback. Smatbot is upgraded with the latest features and improved UI for its customers. I would recommend 14days of the PRO trial version to get started. I am sure you get amazed with the features we have and the current market offering are. Feel free to drop us an email with your requirements at info@smatbot.com Looking forward to your email. Have a great day.

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