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Customer Experience Software
Last updated: April 2026
12 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
ReviewInc
5
29
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management and customer experience software unite
Read more about ReviewInc
TINT
The social media display platform used by 45,000 brands
Read more about TINT
InMoment
5
16
4
8
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management software
InMoment's data scientist- and PhD-led Strategic Insights team goes beyond technology to help companies recognize and prove the power and value of experience initiatives.
Read more about InMoment
SurveyMonkey
5
6.8K
4
2.9K
3
496
2
91
1
49
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey and feedback collection platform
Read more about SurveyMonkey
Kayako
5
67
4
67
3
25
2
5
1
10
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled unified customer service platform
Read more about Kayako
Trustpilot
5
786
4
299
3
57
2
13
1
47
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer review management platform for online businesses
Read more about Trustpilot
ReviewTrackers
5
125
4
40
3
4
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review monitoring software for multi-location businesses
Read more about ReviewTrackers
Influitive
5
178
4
64
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-Powered Growth
Read more about Influitive
Freshdesk Omni
5
2
4
0
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni
LoginRadius
5
6
4
4
3
0
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Identity and Access Management Platform
Read more about LoginRadius
