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Customer Experience Software with API (2026) - Page 3

Last updated: April 2026

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473 software options

Thryv logo

All-in-one management solution built for small business

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Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Wati logo

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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Gladly logo

Cloud-based customer service platform

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Gladly is a CX platform that powers personal, seamless service across channels—helping brands turn customer support into long-term loyalty.

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ReviewTrackers logo

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Preferred Patron Loyalty logo
Category Leaders

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Preferred Patron provide customer loyalty and gift card management programs to businesses of all sizes, across many diverse industries

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Drift logo

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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Ignition logo

Sell, bill and get paid in one platform.

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Ignition automates proposals, billing, payments and workflows in a single AI-powered platform, empowering service-based businesses to sell, bill and get paid faster.

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Creatio CRM logo

New era CRM to manage all customer and operational workflows

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Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.

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Productboard logo

Customer-driven product management system

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Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Bookafy logo

Free online appointment booking software

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Differentiated by design, Bookafy is a beautiful online appointment scheduling platform to give your customers the best booking experience.

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Contentsquare logo

#1 Digital Experience Analytics Leader for Enterprise Brands

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Contentsquare is the #1 cloud-based digital experience analytics platform designed to help businesses visualize and evaluate the customer journey and behavior on their website, mobile experience or app.

Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.

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ChurnZero logo

Customer engagement & retention for subscription businesses

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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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Smartlook logo

Qualitative analytics for websites and mobile apps

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Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

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Crewhu logo

Web-based employee engagement and customer satisfaction tool

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Crewhu is a web-based recognition and gamification platform designed to help businesses across various industry verticals collect customer satisfaction feedback, gamify performance metrics, and recognize employees based on their performance. It lets organizations reward employees using automated badges for a variety of occasions including birthdays and company anniversaries.

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Crisp logo

All-in-one multi-channel solution for customer messaging

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Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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SAP Customer Experience logo

Enterprise CRM software

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SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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UJET logo
Category Leaders

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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OnceHub logo

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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Bright Pattern logo

Cloud Contact Center Software with Embedded AI

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Bright Pattern is the most effective cloud contact center software which helps businesses to simplify omnichannel service.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Kommo logo

Messenger-based sales tool for SMBs and entrepreneurs

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Building a connection with your customers is easier with Kommo. Enhance and automate your content strategy and promotions to reach your target audiences better. Your sales team will deliver better customer experience with this messenger-based sales solution, built for SMBs and entrepreneurs.

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SmartSurvey logo

Online survey & questionnaire tool

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SmartSurvey is a cloud-based survey & questionnaire management tool which allows users to create, distribute, manage, and analyze responses for unlimited surveys.

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