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Top Rated Customer Experience Software with Collaboration tools - Page 9

Last updated: September 2026

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242 software options

Twilio logo

Build, Scale, and Operate Customized Communication Solutions

Twilio offers an API for phone services enabling companies to make and receive phone calls and send and receive text messages. It allows programmers to integrate various communication methods and to use existing web development skills and codes to solve communication problems.

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Five9 logo

Cloud contact and call center software

With Five9, you can close the gap between your customer experience goals and the service you are actually able to deliver. With sophisticated features like ACD intelligent call routing, customer self-help through IVR, and CTI screen pops to inform agents of customer history.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer experience and customer relationship management platform used by 12 million businesses worldwide.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Insightech logo
(0)

Understand why website users don't convert to grow revenue

Australian Enterprise Web Analytics Software - Monitor User Journey - View Session Replays of Visitor Web Sessions - Heatmapping and Segmentation of User Data.

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Discoveriez logo
(0)

Japanese digital transformation platform

Discoveriez is a Japanese DX (Digital Transformation) support service that visualizes and streamlines customer-facing operations, and utilizes information collected from customers to improve products and operational flows, manage risks and optimize processes.

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Mobile Service Cloud logo
(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Airdocs logo
(0)

Solve Your Customer Communication Problems With One Platform

Airdocs is a specialist CCM/CXM software vendor. It provides a hosted, cloud-based omni-channel CCM platform with associated services, enabling small and mid-sized enterprises to implement quickly.

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SmartReviews logo
(0)

Smarter Feedback, Stronger Business.

SmartReviews collects customer feedback via web, SMS, email, and in-person, unifying insights to improve satisfaction and loyalty. Must Try it

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SimplyReview logo
(0)

Sotware for collecting video and text reviews from customers

SimplyReview is a cloud-based video testimonial software that helps businesses collect authentic customer reviews and transform them into social proof. The platform makes it easy to automate the review collection process, allowing customers to record their testimonials directly from their devices. With customizable review pages and seamless website integration, SimplyReview enables businesses to showcase their customer experience and drive more conversions.

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KARTE logo
(0)

Customer experience tool for the real estate & other sectors

KARTE is a lead nurturing software designed to help businesses collect, manage, and activate customer data. The platform enables managers to track contacts across various business tools and organize them into custom-designed engagement campaigns.

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SOGEDES.X logo
(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Decode logo
(0)

Cloud-based unified human insights platform

Decode is a cloud-based unified human insights platform consolidating quantitative, qualitative, behavioral, and emotion AI research.

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Akio.CX logo
(0)

Multi-channel customer relations management platform

Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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MHC NorthStar CCM logo
(0)

Customer communications and document management software

MHC is a global provider of AI-powered SaaS solutions for document and payment automation, purpose-built for highly regulated industries. Our platform helps organizations improve efficiency, ensure compliance, and modernize customer communications at scale. MHC customers generate over 10 billion doc

Read more about MHC NorthStar CCM

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Saysimple logo
(0)

Dynamic Customer Engagement Platform

We streamline, automate and track inbound and outbound communication efforts between organizations and their customers.

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CallVU logo
(0)

Digital call experience platform for call centers

CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

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JourneyTrack logo
(0)

Customer Journey Mapping. Reimagined.

JourneyTrack.io is a cloud-based (SaaS) collaboration platform to help enterprises accelerate their digital transformation by visualizing and understanding their end-to-end customer experiences globally.

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Cemantica logo
(0)

Customer Journey Management Platform

Cemantica is a powerful modular platform for users to manage customer experience (CX) programs, build customer journey maps, and integrate voice of the customer (VoC data) all in one

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Vitaminise logo
(0)

Customer Engagement Software for Insurance

Vitaminise is a next-gen CX automation software consisting of five products developed by DICEUS for insurance companies. It is suitable for insurance companies with multiple insurance products, including health, car, and P&C insurance.

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YoHe logo
(0)

Feedback collection platform

YoHe is a platform that has all the feedback tools that you need.

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Modyo logo
(0)

Transforming digital experiences with the frontend ecosystem

Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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Medallia Digital Experience Analytics logo
(0)

The tool you need to deliver remarkable customer experiences

There's a whole world of user behavior out there. Discover it for yourself. It's time to step into your customers' shoes. Our technology empowers optimization.

Read more about Medallia Digital Experience Analytics

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ThinkOwl logo
(0)

A complete AI solution for all your customer support needs.

Artificial Intelligence + Helpdesk Software = Better Relationships. ThinkOwl is an artificial intelligence based, helpdesk software that combines human and machine learning. ThinkOwl leverages your human resources to the max through intelligent automation.

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Emojot CCM logo
(0)

Customer feedback management solution

Emojot Customer Complaints Management (CCM) is an AI-powered solution that helps capture customer feedback through multiple channels including email, SMS, social media, and QR codes, utilizing Emotion Sensors to gather in-store or remote feedback at critical touchpoints.

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