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Top Rated Customer Experience Software with Collaboration tools - Page 8

Last updated: September 2026

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242 software options

Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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LimeSurvey logo

Free international cloud-based survey software

LimeSurvey is an open-source online survey tool offering a range of features for creating polls, questionnaires, and surveys. It supports complex validation rules, conditional logic, quota management, and is available in over 80 languages, catering to educational, business, and research needs.

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facelift logo

Own the Social Media Game.

facelift Care offers a multi-layered solution to best evolve as well as manage your customer experience across all social media channels.

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SmartKarrot logo

Intelligent Customer Success & Account Management

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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VantageCloud logo

Cloud-based analytics and data platform

VantageCloud is a cloud-based analytics and data platform that provides enterprises with customer data and analytics capabilities. It enables organizations to generate insights, deliver personalized customer experiences, and build customer loyalty.

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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ProdPad logo

Product management and roadmapping for product teams

ProdPad is a flexible product management tool for product teams to share ideas, collect user feedback, create visual product roadmaps and prioritize effectively

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CxEngage logo

Video, audio & web conferencing platform

Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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Vitally logo

World-class Customer Success for B2B SaaS

Vitally helps businesses of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently, and grow their bottom line.

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PowerReviews logo

Ratings and Review Management Software

PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

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3CLogic logo

Cloud Call Center Solutions

3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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Endear logo

AI-powered clienteling that drives retail revenue

Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.

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Nuvi logo

Social data monitoring, reputation management using insights

Nuvi provides marketing & management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better customer experiences!

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Reputation logo

Reputation management solution for multi-location businesses

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Sprinklr logo

The definitive AI-native platform for customer experience

Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale, across every customer touchpoint.

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Moxo logo

Orchestrate complex business operations with humans and AI.

Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

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UserVoice logo

Build better products with intelligent product feedback

UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Snap Survey Software logo

Cloud based survey and feedback management platform

Snap Surveys is an online survey management platform with advanced tools to create & design surveys, collect data, manage feedback, analyze results, and generate customized reports with meaningful insights.

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Sprout Social logo

Social Media Management Software for Business

Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Centercode logo

Automated, Worry-free Beta Testing

Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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Vivantio logo

When Service Matters.

Enterprise Service Management for mid-market organizations ready to outgrow their help desk. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Hootsuite logo

Social media management & scheduling for SMBs and enterprise

Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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RingCX logo

AI-powered contact center

RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

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