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Top Rated Customer Experience Software with Collaboration tools - Page 8

Last updated: October 2026

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253 software options

Dixa logo

Conversational Customer Service Software

Full-featured customer service software for phone, email, chat & messaging apps that runs in your browser. Designed for customer-facing teams, Dixa helps brands deliver omnichannel customer experiences through smart routing, a built-in CRM, integrations & more. Take your CX to the next level today!

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facelift logo

Own the Social Media Game.

facelift Care offers a multi-layered solution to best evolve as well as manage your customer experience across all social media channels.

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Vantage logo

Web-based database and analytics tool for IoT enhancement

Teradata Database allows individuals to break down and distribute complex analytics workloads to improve performance. Key features include access control, data dictionary & workload management, programming languages support, data storage & analysis, reporting, fallback protection, and more.

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Involve.me logo

Create quiz funnels that qualify, segment & nurture leads

involve.me is the AI quiz funnel builder with built-in CRM and email automation. Ideal for businesses selling high-value products or services that need to capture, qualify, segment, and follow up with leads before purchase.

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VantageCloud logo

Cloud-based analytics and data platform

VantageCloud is a cloud-based analytics and data platform that provides enterprises with customer data and analytics capabilities. It enables organizations to generate insights, deliver personalized customer experiences, and build customer loyalty.

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SmartKarrot logo

Intelligent Customer Success & Account Management

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

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Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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TeamSupport logo

Cloud-based B2B customer support platform with AI

TeamSupport AI-driven Customer Experience Software is an all-in-one platform, providing a 365° view of customer health. Unite your support and success teams with insights and workflows for onboarding, churn prevention & upsell motions, and more. Purpose-built for growth-stage B2B SaaS companies.

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LivePerson logo

Cloud-based conversational AI platform for enterprises

8 out of 10 consumers choose messaging over voice to get support or service after they buy something. LivePerson’s Conversational AI enables businesses to interact in these channels at scale with chatbots and agents to maintain high customer satisfaction, brand loyalty, and lifetime value.

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ProdPad logo

Product management and roadmapping for product teams

ProdPad is a flexible product management tool for product teams to share ideas, collect user feedback, create visual product roadmaps and prioritize effectively

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Vitally  logo

World-class Customer Success for B2B SaaS

Vitally helps businesses of every size deliver world-class customer experiences, meet unexpected challenges, operate more efficiently, and grow their bottom line.

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PowerReviews logo

Ratings and Review Management Software

PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

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3CLogic logo

Cloud Call Center Solutions

3CLogic is a leading cloud contact center platform providing advanced and scalable speech-enabled (IVR, ACD, CTI, Click to Call, Screen Pop, Speech Analytics, Reporting) offerings for leading CRMs, including ServiceNow, SAP, and Salesforce for global enterprises and customer service teams.

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Endear logo

AI-powered clienteling that drives retail revenue

Endear is the AI-powered clienteling platform for modern retail brands that want to build meaningful customer relationships at scale.

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CxEngage logo

Video, audio & web conferencing platform

Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

Read more about CxEngage

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Locobuzz logo

Cloud-based AI customer experience platform

Locobuzz is a cloud-based AI CX platform unifying social listening, omnichannel digital care, competitive benchmarking, and analytics.

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Nuvi logo

Social data monitoring, reputation management using insights

Nuvi provides marketing & management tools to Listen, Plan, Publish, Engage, Analyze, Locate, Review, and Capture to create better customer experiences!

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Emplifi Social Marketing Cloud logo

AI-powered social media marketing software

An end-to-end Social Marketing Cloud for modern enterprises.

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inconnect logo

Make Contact. Do Business.

inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Weave logo

Customer communication and appointment scheduling solution

Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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Reputation logo

Reputation management solution for multi-location businesses

Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Zoho CRM Plus logo

Cloud CRM platform for sales, marketing & support

Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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Moxo logo

Orchestrate complex business operations with humans and AI.

Moxo elevates customer experience by providing a seamless platform for managing client interactions. Its intuitive design and secure workflows enable businesses to deliver exceptional service with minimal friction.

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Keatext logo

Your most impactful improvements start here.

Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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