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Top Rated Customer Experience Software with Freelancers - Page 8

Last updated: September 2026

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583 software options

Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Brandwise logo

Product Authentication & Consumer Data

Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain.

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Artiwise logo

Holistic CX Platform for Sustainable Customer Satisfaction

Artiwise is an AI-driven VOC platform that helps users enhance customer satisfaction through a unified interface of various channels including call centers, surveys, live chats, reviews, support tickets, and more. It offers actionable insights to help businesses boost customer loyalty through root-cause diagnosis, sentiment analysis, and trends.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Netigate logo

Manage and analyse feedback from customers and employees

Collect and analyse customer feedback across the entire journey. Netigate helps you uncover insights and improve the customer experience at scale.

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Wondering logo

Make product decisions 16x faster with AI-led research.

Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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Apteco Orbit logo

Platform to turn data into actionable customer insights

Apteco Orbit is an actionable marketing insights platform that helps businesses connect and manage their marketing and other data. This software enables you to access all your connected data sources from a single view powered by FastStats Designer. Users can then integrate and connect data with preferred channels. It also provides analytics capabilities to explore data and create dashboards to share insights across organizations.

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CallFinder logo

Speech analytics tool for small to midsize businesses

CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Barilliance logo

E-Commerce personalization suite

Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%

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MaestroQA logo

Cloud-based contact center QA & analytics platform

Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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YourCX logo

Customer experience management and analytics platform

YourCX is an advanced Voice of Customer and CX analytics platform that combines customer feedback, behavioral data, and AI-driven insights to help organizations understand journeys, improve experience, and drive measurable business outcomes.

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EasySend logo

Your digital partner.

EasySend is the no-code platform designed for enterprises to build and manage digital processes, streamline customer data intake, and automate workflows.

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virsaic logo

Customer experience management platform

virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

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Umanest logo

Loyalty and reputation toolkit for property managers.

Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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Fullview logo

Cut support time in half with cobrowsing and session replays

Create more engaging customer experiences with Fullview. Record all user sessions, replay how your customers use your product and start live cobrowsing sessions when needed. All packed with strong privacy and troubleshooting features.

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QaizenX logo

Listen - Act - Improve

QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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MyFeelBack logo

Turn customer feedback into business opportunities

MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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K-Now logo

Digital adoption platform for user guide creation

K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis.

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Bubbl logo

Cloud-based Campaign and Analytics Platform

Bubbl is an app plugin that unlocks an API and mobile marketing platform to provide location-based customer engagement tools.

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UXArmy logo

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Alterna CX logo

Experience Management Platform

Alterna is the comprehensive AI-based solution that streamlines, simplifies and organizes all the increasingly complex customer experience signals generated by customers via surveys, texts, complaints, social and digital conversations, and other interactions. This solution gathers and analyzes the most relevant CX data to provide insight into what is happening with customers.

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Toonimo logo

Audio-Visual Guidance to your Website

Improve your customer experience with toonimo's step-by-step online guidance,
guide your online visitors with human voice and personalized walkthroughs.

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