getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Freelancers - Page 7

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

560 software options

Twilio Flex logo

Omnichannel customer communications system

learn more
Twilio Flex provides a flexible and scalable omnichannel contact center platform that puts businesses in control of customer interactions. The software gives companies the power to customize every aspect of their customer experience while also meeting the unique needs of each business. Twilio flex includes features such as agent interfaces,communication channels, interaction routing, voicemail, call waiting, callbacks, outbound dialing, cold transfer, warm transfer, and more.

Read more about Twilio Flex

Users also considered
Collect.chat logo

Interactive chatbot for collecting data & feedback

learn more
Collect.chat is an interactive chatbot platform that helps businesses capture leads, feedback, bookings, and more — automatically, 24/7.

Read more about Collect.chat

Users also considered
easyfeedback logo

Web-based survey and feedback management tool

learn more
easyfeedback is a web-based survey tool used to create and analyze customer surveys, market research surveys, employee surveys, quizzes, event/seminar surveys and 360-degree feedback.

Read more about easyfeedback

Users also considered
VideoPeel logo

Video capturing platform for collecting customer testimonial

learn more
VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

Read more about VideoPeel

Users also considered
Fixzy Assist logo

Remote virtual assistant solution

learn more
Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

Read more about Fixzy Assist

Users also considered
Deep Talk logo

Customer and employee feedback analysis platform

learn more
Easily analyze feedback from various sources such as reviews, chats, emails, surveys, and more to gain a better understanding of your customers and employees.

Read more about Deep Talk

Users also considered
Avaya Experience Platform logo

Contact center management solution

learn more
Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

Read more about Avaya Experience Platform

Users also considered
VQ Online logo

Helping companies keep the promises they make

learn more
VQ Online is a web-based quality assurance platform used to improve contact center agent and team performance. Great for 50-5000+ agents. Per user or flat rate pricing. Extremely cost-effective for growing centers with as little as 50 agents.

Read more about VQ Online

Users also considered
Twik logo

Real-time full GDPR compliant deals & revenue increase app.

learn more
twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution.

Read more about Twik

Users also considered
EvaluAgent logo

Quality assurance solution for customer service and sales

learn more
EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

Read more about EvaluAgent

Users also considered
ServiceGuru Kiosk logo

Kiosk solution for customer service feedback collection

learn more
ServiceGuru Kiosk is a cloud-based solution which helps businesses collect feedback from customers via automated kiosk devices across multiple locations, improving online reviews and customer service. It lets users rate employees based on their performance, ensuring workforce productivity.

Read more about ServiceGuru Kiosk

Users also considered
VoiceAnalytics logo

Gain insights out of all your customer interactions

learn more
By processing 100% of customer interactions, VoiceAnalytics automatically provides objective, consistent, and valuable insights and information about each conversation, revealing opportunities to improve customer experience and agent performance in contact centers.

Read more about VoiceAnalytics

Users also considered
Apteco FastStats logo

Data analysis platform

learn more
Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

Read more about Apteco FastStats

Users also considered
Jebbit logo

Survey management solution for customer experience

learn more
Jebbit is a digital experience management solution that helps enterprises create, launch & manage interactive survey campaigns for data collection and customer engagement. The white-label platform lets users create a personalized interface using custom colors & themes to establish brand identity.

Read more about Jebbit

Users also considered
Q One logo

All-in-one market research & consumer insight platform

learn more
Q One is an all-in-one market research and consumer insight platform for multi-channel, multi-currency, and multilingual market research. The cloud-based platform offers a range of tools for research professionals that help increase panel engagement and identify opportunities in the marketplace.

Read more about Q One

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Assess customer feedback via touchpoint surveys throughout their lifecycle. Track satisfaction & loyalty using real-time analytics.

Read more about Emojot

Users also considered
Surfly logo

Universal Co-browsing and Collaboration Technology

learn more
Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel.

Instantly innovate your existing online interactions without changing your original application or installing software.

Read more about Surfly

Users also considered
Quadient Inspire logo

Customer Communication Platform

learn more
Quadient Inspire helps organizations connect channels to create more individualized experiences and empower employees with more context and understanding of what customers want and need by identifying points of friction or obstacles across the customer journey, to improve the customer experience.

Read more about Quadient Inspire

Users also considered
Mention Me logo

Customer Advocacy Intelligence Platform

learn more
Mention Me helps brands to identify, activate, and nurture loyal customers, turning brand fans into a powerful growth driver. Over 500+ global brands are already harnessing the power of advocacy with Mention Me, including PUMA, Charlotte Tilbury and Nutmeg.

Read more about Mention Me

Users also considered
Wondering logo

Make product decisions 16x faster with AI-led research.

learn more
Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

Read more about Wondering

Users also considered
OnScreen logo

Agile Digital Adoption Platform

learn more
OnScreen step by step walkthroughs to help business users complete any task live in any application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.

Read more about OnScreen

Users also considered
SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

learn more
SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

Read more about SatisMeter

Users also considered
Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

learn more
Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

Read more about Softdial Contact Center

Users also considered
SmartAction Speech IVR System logo

AI virtual agent solution

learn more
SmartAction Speech IVR System is a conversational AI virtual agent designed for voice and SMS communication. Its primary function is to work with contact centers and business systems, automating routine call tasks such as scheduling and account management.

Read more about SmartAction Speech IVR System

Users also considered
ViaDialog logo

Smart interactions

learn more
AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered