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Customer Experience Software for Mid Size Business (2026) - Page 12

Last updated: April 2026

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535 software options

Wigzo logo

Hyper Ecommerce growth with performance marketing automation

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Wigzo is a no-code customer data platform with smart marketing automation capabilities for e-commerce growth. Its powerful automation workflows deliver performance-driven personalization across all channels and help retain more customers with better CLTV.

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OnScreen logo

Agile Digital Adoption Platform

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OnScreen step by step walkthroughs to help business users complete any task live in any application.
Business process guides created in minutes by power users or trainers. Trusted by top Enterprise organizations to improve training & onboarding users on SAP, Salesforce, or any business application.

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YoHe logo
(0)

Feedback collection platform

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YoHe is a platform that has all the feedback tools that you need.

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WebMaxy Analyzer logo

User behavior analytics and survey tool

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WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.

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Call Journey logo

AUTOMATED CUSTOMER INTELLIGENCE STORYTELLING

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Advanced, continuous customer intelligence derived directly from customer interactions.

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Videate logo
(0)

Create How-To Videos at Ludicrous Speed!

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Videate is redefining the creation of software tutorials and training content, offering a significant boost to customer experience. This forward-thinking platform, which is in the process of securing a patent, removes the need for traditional manual screen recordings and voiceover efforts.

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LoginRadius logo

Customer Identity and Access Management Platform

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Improve the UX for your customers by providing them with a registration system that’s fast, secure, and easy to use.

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Userlane logo

Instant software adoption, instant results.

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Userlane helps you automate onboarding and customer support by delivering an exceptional product experience at every touchpoint.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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LimeSurvey logo

Free international cloud-based survey software

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LimeSurvey is an open-source online survey tool offering a range of features for creating polls, questionnaires, and surveys. It supports complex validation rules, conditional logic, quota management, and is available in over 80 languages, catering to educational, business, and research needs.

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PeopleVine logo

Engagement solution for members, customers, and employees

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PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

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Localyser logo

Turn online reviews into your most powerful marketing tool.

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We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

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Pendo logo

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Modyo logo
(0)

Transforming digital experiences with the frontend ecosystem

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Empower your digital teams to build your websites and apps faster. Create and reuse digital experiences across your organization.

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SurveyJS logo

JavaScript Form Builder — Simplify forms. Secure your data.

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SurveyJS is a product family of client-side UI components that simplify data collection in your JavaScript application. Create and style dynamic JSON-based forms using a self-hosted form builder that features a CSS theme editor and GUI for conditional rules and form branching.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Glance logo

Cobrowsing and digital engagement platform

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Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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Cyara logo

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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LocalClarity logo

Local SEO for multi-location brands

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LocalClarity is a cloud-based reputation management solution for multi-location businesses, agencies, and franchises to manage & respond to customer reviews

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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moveXM logo
(0)

Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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Fullview logo

The AI customer service agent that sees, guides and acts

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Create more engaging customer experiences with Fullview. Record all user sessions, replay how your customers use your product and start live cobrowsing sessions when needed. All packed with strong privacy and troubleshooting features.

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SmileBack logo

The Feedback Specialists

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SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.

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Transformd logo

Transform your digital experiences.

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Transformd allows your business to automate manual processes to the latest intelligent technology platform. Transformd’s no-code functionality puts you in the driving seat. No expensive vendor changes. You control the full experience.

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