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Top Rated Customer Experience Software with Mid size business - Page 14

Last updated: September 2026

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566 software options

Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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UserTesting logo

Customer experience management software

UserTesting is a customer experience software, which helps businesses create, launch, and manage video, audio, and written tests to capture feedback about products, services, applications, and marketing campaigns. The testing panel lets users target a specific audience using demographic filtering.

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Netcore Customer Engagement logo

Agentic Marketing Platform

Netcore is an agentic marketing platform helping brands drive profitable growth through AI-powered customer engagement.

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Refiner logo

User feedback & customer survey software for SaaS companies

Refiner is a user feedback & customer survey software built specifically for SaaS companies. We help data driven SaaS teams better understand their users, measure customer satisfaction (NPS, CSAT), or research what to build next.

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Survio logo

Turn feedback into growth with Survio.

Trusted by 5M+ users, Survio is a secure, GDPR-compliant survey platform with powerful features for every device.

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Pipedrive logo

Cloud-based CRM solution for salespeople

Pipedrive is a sales management tool that gets sales teams organized. It helps you focus on the activities that drive deals to close.

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Antavo logo

Antavo AI Loyalty Cloud

Antavo helps business design the loyalty program of thei dreams. The scalable, pure-play loyalty technology is easy to integrate, thanks to the robust APIs.

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Unifocus logo

Unifocus: Scalable Ops & Workforce Tech for Hotels

Unifocus is an all-in-one platform for hotels that unifies workforce management and operations. It features AI-driven scheduling, time tracking, task management, mobile apps, and real-time analytics to optimize labor, ensure compliance, and boost guest service.

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Freshdesk logo

Cloud-based AI help desk for teams of all sizes

Freshdesk is a cloud-based customer service software that helps businesses of all sizes deliver consistent and delightful customer experiences across different channels.

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Zoho PageSense logo

The Complete A/B Testing and CRO Platform

Zoho PageSense is a complete A/B testing & CRO platform used by brands around the world for increasing their website's conversion rates.

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Userfeel logo

Remote usability testing application for UX researchers

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

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Mapp Marketing Cloud logo

Data handled. Engagement automated. Marketers liberated.

Mapp Cloud is an Insight-led Customer Experience platform that helps B2C brands understand and act on meaningful insights. Data collection, analysis, segmentation, personalization and cross-channel engagement are the core components, transformed into real time actions for customer centric marketing.

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Critizr logo

Customer feedback collection & analysis platform for retail

Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

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Marigold Grow logo

Custom engagement and insights platform

Grow by Zeta is a cloud-based solution that helps marketers collect marketing opt-ins and preference insights through interactive experiences that can be published to every digital channel.

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Odigo logo

Odigo provides Contact Center as a Service (CCaaS) solutions

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

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Smaply logo

Customer experience solution with customer profile sharing

Smaply is a tool for journey mapping and management. You can add various important details of each touchpoint and visualize your customer's journey using images, texts, emotions, KPIs and metrics. Go into more detail by adding pain points, solutions and opportunities, so gaining insights is quicker.

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Players 1st logo

Sports management solution for handling golfing experience

Players 1st is a golf management solution that enables professionals to streamline feedback, personalize communication, and gain valuable insights for an unparalleled golfing experience.

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DANAConnect logo

Automations for the financial ecosystem

DANAconnect is the ideal communication automation platform for the financial ecosystem.

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Usage Intelligence logo

Usage analytics solution built for distributed software

The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture.

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Forethought AI Agents logo

Cloud-based agentic AI platform for customer support

Forethought is a cloud-based agentic AI platform for enterprise and mid-market support teams that automates chat, email, and voice.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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CFN Insight logo

Customer experience software with journey mapping tools

CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Glance logo

Cobrowsing and digital engagement platform

Glance is a cobrowsing and digital engagement platform that enables businesses to connect with customers in real-time across websites, apps, and mobile devices. The software transforms digital spaces into collaborative environments where support agents can see what customers see, share screens, and provide personalized guidance during critical customer experience moments.

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FeedbackFive logo

Feedback and Reviews Management

FeedbackFive is an app within the Amazon seller central partner network that helps you grow your business, manage your reputation and get more reviews.

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