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Top Rated Customer Experience Software with Public administrations - Page 8

Last updated: September 2026

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517 software options

SnapCall logo

Video, Voice calls and Screen Sharing inside the chat.

SnapCall allows voice, video, and screen sharing inside the chat with a client. You don't need a phone number or the use of third-party services. SnapCall is fully integrated into Zendesk, LiveChat, Intercom, Kustomer platforms. Embedding takes one click, without the need to insert html codes.

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Brandcast logo

The content revolution is here.

Brandcast is a content management software designed to help agencies, franchisees, and businesses in the real estate, hospitality, interior design, and direct selling industries create branded content, visual designs, sales proposals, websites, brochures, and more on a centralized platform

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

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Mention Me logo

Customer Advocacy Intelligence Platform

Mention Me helps brands to identify, activate, and nurture loyal customers, turning brand fans into a powerful growth driver. Over 500+ global brands are already harnessing the power of advocacy with Mention Me, including PUMA, Charlotte Tilbury and Nutmeg.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Brandwise logo

Product Authentication & Consumer Data

Brandwise is an enterprise-grade digitization application for brands to authenticate products and engage with consumers. It is powered by blockchain.

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Medallia Concierge logo

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

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Netigate logo

Manage and analyse feedback from customers and employees

Collect and analyse customer feedback across the entire journey. Netigate helps you uncover insights and improve the customer experience at scale.

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Wondering logo

Make product decisions 16x faster with AI-led research.

Wondering is the AI-first user insights platform helping companies grow their revenue and reduce development costs through AI-led user research.

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Verloop logo

Conversational AI Platform for Automated Customer Support

Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

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CallFinder logo

Speech analytics tool for small to midsize businesses

CallFinder's automated quality monitoring solution delivers key insights into the CX using sentiment analytics, and insights into occurrences of silence and overtalk. Use these insights to train agents to deliver exceptional customer experiences every time.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Barilliance logo

E-Commerce personalization suite

Segment and target your customers with relevant dynamic content, messages and offers in real time and increase conversions by as much as 30%

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MaestroQA logo

Cloud-based contact center QA & analytics platform

Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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YourCX logo

Customer experience management and analytics platform

YourCX is an advanced Voice of Customer and CX analytics platform that combines customer feedback, behavioral data, and AI-driven insights to help organizations understand journeys, improve experience, and drive measurable business outcomes.

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ReviewTec logo

Cloud-based review and reputation management solution

ReviewTec is a cloud-based review and reputation management solution for gathering and managing customer reviews, automating review requests via SMS and email, and integrating with top review platforms. The tool helps businesses of all sizes enhance their online reputation.

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virsaic logo

Customer experience management platform

virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.

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Umanest logo

Loyalty and reputation toolkit for property managers.

Umanest is a loyalty and reputation toolkit designed to help property managers grow a reputable and sustainable business. It helps users automate feedback collection from landlords and tenants and manage client retention, online reviews, and referrals.

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AlphaChat logo

Conversational AI platform with virtual assistants

AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.

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K-Now logo

Digital adoption platform for user guide creation

K-Now is a cloud-based digital adoption platform, which assists aerospace, telecommunications, energy, utility, & hospitality businesses with adding context-sensitive user guidance to applications. Key features include feedback collection, campaign planning, user guide creation, & use-case analysis.

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Bubbl logo

Cloud-based Campaign and Analytics Platform

Bubbl is an app plugin that unlocks an API and mobile marketing platform to provide location-based customer engagement tools.

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UXArmy logo

Cloud-based software for managing user research remotely

UXArmy is a cloud-based remote user research software offering usability testing, user interviews, focus groups, surveys, and automated respondent recruitment. The platform provides powerful features for effective usability testing and easy analysis, including an informative dashboard, Figma integration, task logic, screen and video recording, and AI-powered summaries and transcriptions.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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HelpHero logo

Helps web-based apps to build better onboarding experiences

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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JumpSeat logo

LEARN SIMPLY. WORK CONFIDENTLY.

LEARN SIMPLY. WORK CONFIDENTLY. Technology should always make life easier. With JumpSeat, you can learn seamlessly and work confidently without even getting out of your chair. In-flight training that provides real-time guidance on any web-based technology platform.

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