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Customer Experience Software for Public Administrations (2026) - Page 8

Last updated: March 2026

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213 software options

Ipiphany logo

Customer feedback analysis and insights

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Ipiphany is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Inline Manual logo

Digital adoption platform facilitating customer engagement

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Inline Manual is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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Observe.AI logo

The Conversation Intelligence Platform for Contact Centers

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Observe.AI is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk.

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DeepConverse logo

The complete customer support automation platform

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DeepConverse is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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WebMaxy Analyzer logo

User behavior analytics and survey tool

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WebMaxy Analyzer is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base.

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DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

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DVSAnalytics Workforce Optimization is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Kapiche logo

Feedback analytics platform

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Kapiche is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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MiaRec logo

Boost Efficiency. Elevate Experiences. Improve Outcomes.

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MiaRec is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base.

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Surveytagger logo

Feedback Text Categorizer

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Surveytagger is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Repustate logo

Natural language processing tool for automotive businesses

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Repustate is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

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Verint Voice of the Customer is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

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SimpleFeedback logo

Cloud-based customer engagement application

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SimpleFeedback is available for Public Administrations and offers the following support options: Chat.

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OMQ logo

Customizable, AI-powered customer service

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OMQ is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat.

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ClearlyRated logo

Fuel your growth with client service excellence.

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ClearlyRated is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

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Kitewheel logo

Real-time customer journey management

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Kitewheel is available for Public Administrations and offers the following support options: 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Phone Support.

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EngageCX logo

Customer communications and document management software

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EngageCX is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat, 24/7 (Live rep).

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Qmatic logo

Customer journey management solution for enterprise clients

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Qmatic is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep).

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INDE BroadcastAR  logo

Interactive 3D Augmented Reality Experience

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INDE BroadcastAR is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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SimpleFeedback logo

Cloud-based customer engagement application

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SimpleFeedback is available for Public Administrations and offers the following support options: Chat.

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Cemantica logo

Customer Journey Management Platform

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Cemantica is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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Joonbot logo

No-code Chatbot

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Joonbot is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum.

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mySQM Customer Service QA logo

FCR Insights Software

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mySQM Customer Service QA is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

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Mobile Service Cloud logo

Mobile Service Cloud, for frictionless service experiences

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Mobile Service Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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FORTVISION logo

Manage Personalized Journeys for Every User.

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FORTVISION is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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