App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software for Public Administrations

Last updated: February 2025

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied


Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


213 software options

Pipedrive logo

CRM built by salespeople, for salespeople

visit website
Pipedrive is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Pipedrive

Users also considered
XM for Customer Experience logo

Customer experience management (CXM) platform

visit website
XM for Customer Experience is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about XM for Customer Experience

Users also considered
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website
Zendesk Suite is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Zendesk Suite

Users also considered
Zoho CRM logo

Customer relationship management solution

visit website
Zoho CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

Read more about Zoho CRM

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

visit website
Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

visit website
XEBO.ai is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about XEBO.ai

Users also considered
VoiceAnalytics logo

Gain insights out of all your customer interactions

visit website
VoiceAnalytics is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base.

Read more about VoiceAnalytics

Users also considered
Nextiva Contact Center logo
Category Leaders

Omni-Channel Customer Relationship Management

visit website
Nextiva Contact Center is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Nextiva Contact Center

Users also considered
ThinkOwl logo
(0)

Customer service software powered by AI

visit website
ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about ThinkOwl

Users also considered
EasySend logo

Your digital partner.

learn more
EasySend is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about EasySend

Users also considered
Startquestion logo
Category Leaders

Online survey creator and feedback collection

visit website
Startquestion is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Startquestion

Users also considered
Survey Analytica logo

Cloud-based survey platform

visit website
Survey Analytica is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Survey Analytica

Users also considered
SurveyMonkey logo

A market-leading survey platform.

learn more
SurveyMonkey is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

Read more about SurveyMonkey

Users also considered
Freshdesk logo

Online helpdesk system and customer service software

learn more
Freshdesk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
Jotform logo

Powerful Forms Get It Done

learn more
Jotform is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

Read more about Jotform

Users also considered
Hootsuite logo

Social Media Management & Scheduling for SMBs and Enterprise

learn more
Hootsuite is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about Hootsuite

Users also considered
LiveAgent logo

Web-based help desk so customer service agents

learn more
LiveAgent is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Users also considered
Typeform logo

An online form builder that lets you collect data with ease.

learn more
Typeform is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

Read more about Typeform

Users also considered
EngageBay CRM logo

Integrated sales & marketing software for growing teams

learn more
EngageBay CRM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about EngageBay CRM

Users also considered
SurveyLegend logo

Mobile-friendly survey management platform

learn more
SurveyLegend is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about SurveyLegend

Users also considered
Sogolytics logo

Customer and employee experience management platform.

learn more
Sogolytics is available for Public Administrations and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Sogolytics

Users also considered
TeamSupport logo

Cloud-based customer support solution for B2B SaaS

learn more
TeamSupport is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

Read more about TeamSupport

Users also considered
Hotjar logo

Digital experience insights for any business selling online.

learn more
Hotjar is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Hotjar

Users also considered
XM for Strategy & Research logo

Customer insights & brand research survey management tool

learn more
XM for Strategy & Research is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about XM for Strategy & Research

Users also considered
Survio logo

Powerful features served with simplicity

learn more
Survio is available for Public Administrations and offers the following support options: Email/Help Desk, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Survio

Users also considered