Government Customer Experience Software

Software for City & Small Local Agencies w/Reviews
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59 apps

SoGoSurvey   

606
Customer and employee experience management platform.
SoGoSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Customer and employee experience management platform.
SoGoSurvey is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Aimtell   

9
Web push notifications for mobile & desktop
Aimtell is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Web push notifications for mobile & desktop
Aimtell is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zoho CRM   

3,832
CRM software that helps you sell smarter, better, faster.
Zoho CRM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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CRM software that helps you sell smarter, better, faster.
Zoho CRM is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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CMNTY   

29
Understand people's deepest motivations and desires.
CMNTY is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Understand people's deepest motivations and desires.
CMNTY is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Whatfix   

57
Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Accelerate Digital Adoption
Whatfix is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Falcon.io   

38
Unified social media marketing and management platform
Falcon.io is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Unified social media marketing and management platform
Falcon.io is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support. Learn more
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Userlytics   

4
Cloud-based usability testing platform for digital assets
Userlytics is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based usability testing platform for digital assets
Userlytics is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Freshdesk   

2,148
Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Online helpdesk system and customer service software
Freshdesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Zendesk   

2,342
Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cloud-based Help Desk & Customer Support Platform
Zendesk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Sprout Social   

418
Social Media Management Software for Business
Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Social Media Management Software for Business
Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Armatic   

5
Automation, insights and best practices to grow a business.
Armatic is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Automation, insights and best practices to grow a business.
Armatic is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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SendX   

22
Email Marketing Software that is Affordable & Intuitive
SendX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Email Marketing Software that is Affordable & Intuitive
SendX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Smartlook   

97
Qualitative analytics for websites and mobile apps
Smartlook is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Qualitative analytics for websites and mobile apps
Smartlook is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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MySurveyLab   

35
Survey software and questionnaire tool
MySurveyLab is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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Survey software and questionnaire tool
MySurveyLab is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support. Learn more
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Great customer service starts with better help desk software
LiveAgent is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials. Learn more
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Cayzu  

31
Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud Based Ticket Management & Help Desk Software
Cayzu is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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ProProfs Knowledge Base  

17
Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Easily Create online FAQs, user manuals, documentation &more
ProProfs Knowledge Base is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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PrediCX  

10
Machine learning labelling engine
PrediCX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Machine learning labelling engine
PrediCX is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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BEYABLE  

2
On-site re-engagement tools for E-commerce & brands
BEYABLE is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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On-site re-engagement tools for E-commerce & brands
BEYABLE is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Nicereply  

260
Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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Customer Satisfaction Survey, Net Promoter Score & CES 2.0
Nicereply is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support.
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CloudTalk  

100
Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Cloud-based call center software for sales and support teams
CloudTalk is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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CheckMarket  

131
Cloud-based enterprise survey software solution
CheckMarket is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support.
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Cloud-based enterprise survey software solution
CheckMarket is available for Public Administrations and offers the following support options: Knowledge Base, Online Support, Phone Support.
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Kayako  

153
Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Unified customer service platform
Kayako is available for Public Administrations and offers the following support options: FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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GetFeedback  

39
Send better surveys. Collect better feedback.
GetFeedback is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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Send better surveys. Collect better feedback.
GetFeedback is available for Public Administrations and offers the following support options: FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials.
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