Best Customer Experience Software for Public Administrations

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119 apps

Qualtrics CustomerXM   

218
81 pts
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
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Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
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Delighted   

30
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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Multi-channel customer feedback collection with NPS scoring
Delighted is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
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Medallia Experience Cloud   

24
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Userlytics   

16
Cloud-based usability testing platform for digital assets
Userlytics is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Cloud-based usability testing platform for digital assets
Userlytics is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat. Learn more
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Zendesk   

2,546
Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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Service-first CRM company that builds support & sales tools
Zendesk is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
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TapMango   

151
Customer Loyalty & Marketing Platform
TapMango is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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Customer Loyalty & Marketing Platform
TapMango is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
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Hotjar   

374
Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Behavior Analytics for any business selling online.
Hotjar is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
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Smartlook   

112
Qualitative analytics for websites and mobile apps
Smartlook is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum. Learn more
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Qualitative analytics for websites and mobile apps
Smartlook is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum. Learn more
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Qubicles   

24
Revolutionary blockchain-powered contact center software
Qubicles is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support. Learn more
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Revolutionary blockchain-powered contact center software
Qubicles is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support. Learn more
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Pipedrive   

2,280
CRM built by salespeople, for salespeople
Pipedrive is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat. Learn more
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CRM built by salespeople, for salespeople
Pipedrive is available for Public Administrations and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat. Learn more
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Sprout Social   

446
Social Media Management Software for Business
Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep). Learn more
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Social Media Management Software for Business
Sprout Social is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep). Learn more
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Aimtell   

15
Web push notifications for mobile & desktop
Aimtell is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Web push notifications for mobile & desktop
Aimtell is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Centercode   

61
Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Client satisfaction solution
Centercode is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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SurveySparrow   

48
Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
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Conversational survey tool
SurveySparrow is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
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Zoho CRM   

4,775
CRM software that helps you sell smarter, better, faster.
Zoho CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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CRM software that helps you sell smarter, better, faster.
Zoho CRM is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
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EngageBay   

67
Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base. Learn more
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Integrated sales & marketing software for growing teams
EngageBay is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base. Learn more
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ThinkOwl   

0
Customer service powered by AI
ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Customer service powered by AI
ThinkOwl is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum. Learn more
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Falcon.io   

179
Unified social media marketing and management platform
Falcon.io is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat. Learn more
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Unified social media marketing and management platform
Falcon.io is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat. Learn more
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SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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Net Promoter Score (NPS) survey platform
SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
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Bitrix24   

456
100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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100% free CRM, collaboration and communication tool suite
Bitrix24 is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep). Learn more
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Jebbit   

10
Survey management solution for customer experience
Jebbit is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat. Learn more
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Survey management solution for customer experience
Jebbit is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat. Learn more
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SendX   

22
Affordable Email Marketing Software
SendX is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base. Learn more
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Affordable Email Marketing Software
SendX is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base. Learn more
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Canny   

28
94 pts
Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Canny

94 pts
Customer feedback & feature request management
Canny is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base. Learn more
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Zoho Desk   

1,648
Cloud-based help desk platform
Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk. Learn more
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Cloud-based help desk platform
Zoho Desk is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk. Learn more
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Newired   

9
Contextual guidance for in-app support
Newired is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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Contextual guidance for in-app support
Newired is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
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