getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software for Public Administrations (2026) - Page 7

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

498 software options

Smartlook logo

Qualitative analytics for websites and mobile apps

learn more
Smarlook is a qualitative analytics solution for websites & mobile apps with always-on recordings, heatmaps, automatic event, & funnels

Read more about Smartlook

Users also considered
Reviewly.ai logo
(0)

Get more Google reviews with AI

learn more
Reviewly.ai is an AI Assisted Google Review and Business Response platform that helps local business owners generate more reviews online using our rapid reviews process.

Read more about Reviewly.ai

Users also considered
Small Business WiFi logo

Guest WiFi platform to track engagement with visitors

learn more
Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.

Read more about Small Business WiFi

Users also considered
User Vista logo

Unleashing insights with free in-app surveys

learn more
User Vista lets businesses gather powerful insights from their customers by launching beautiful in-app surveys for free. User Vista then combines analytics and qualitative feedback with AI.

Read more about User Vista

Users also considered
Engageware logo

Intelligent Online Appointment Scheduling Software

learn more
Engageware Scheduler is the world’s leading Intelligent Online Appointment Scheduling solution – serving businesses of all sizes – from the world’s largest retail, banking and technology organizations to thousands of small and midsize businesses.

Read more about Engageware

Users also considered
Moveo.AI logo

Power the Toughest Conversations

learn more
Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

Read more about Moveo.AI

Users also considered
Voiceform logo

Turn your customer's voice into powerful content.

learn more
Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

Read more about Voiceform

Users also considered
Great Recruiters logo

Real-time candidate feedback platform for recruitment teams

learn more
Great Recruiters is an online feedback collection tool that enables recruitment teams and departments to rate performance based on real time candidate reviews

Read more about Great Recruiters

Users also considered
Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

learn more
Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.

Read more about Medallia Agent Connect

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

learn more
Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered
AdamX logo
(0)

One AI platform to train, assist, engage, and forecast.

learn more
AdamX is an AI platform that helps businesses train their teams, deliver instant answers, and connect with customers across every channel. It combines an AI copilot for real-time knowledge access, adaptive learning that adjusts to each employee's skill level, omnichannel engagement across WhatsApp,

Read more about AdamX

Users also considered
Usage Intelligence logo

Usage analytics solution built for distributed software

learn more
The 1st analytics solution purpose-built for distributed software (Windows, Mac, and Linux) platforms provides insight into usage by properties: region, version, OS platform, and architecture.

Read more about Usage Intelligence

Users also considered
Conversational Cloud logo

AI-Powered Chatbots, Messaging & Live Chat for Businesses

learn more
8 out of 10 consumers choose messaging over voice to get support or service after they buy something. LivePerson’s Conversational AI enables businesses to interact in these channels at scale with chatbots and agents to maintain high customer satisfaction, brand loyalty, and lifetime value.

Read more about Conversational Cloud

Users also considered
GetMoreReviews logo

Review generation & reputation monitoring tool

learn more
GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

Read more about GetMoreReviews

Users also considered
ClearlyRated logo
(0)

Fuel your growth with client service excellence.

learn more
ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

Read more about ClearlyRated

Users also considered
Pixis Insights UI/UX logo

See your product through your user's eyes.

learn more
Pixis Insights UI/UX Testing is an all-in-one user research tool. It empowers every brand by enabling them to see their products through their customer’s eyes. With this AI-led UI/UX testing platform, companies can take away the guesswork in user research with direct feedback from targeted users.

Read more about Pixis Insights UI/UX

Users also considered
Usersnap logo

Usersnap helps software companies to collect user feedback

learn more
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

Read more about Usersnap

Users also considered
Crowdtech logo

Market research solution for organizations

learn more
Crowdtech is a cloud-based market research suite designed to help organizations collect customer insights through surveys, polls, diary studies, bulletin boards, and chats. Key features include community setup, remote access, email templates, questionnaires, and survey creation and execution.

Read more about Crowdtech

Users also considered
Joonbot logo
(0)

No-code Chatbot

learn more
Joonbot is an intuitive no-code chatbot builder that can boost engagement rates for businesses, help in lead generation, and improve sales.

Read more about Joonbot

Users also considered
Feedbear logo

Feedback Management

learn more
FeedBear helps companies collect customer feedback, manage customer satisfaction scores, and communicate with their customers at scale.

Read more about Feedbear

Users also considered
evasys logo

Cloud-based feedback automation platform

learn more
evasys is a cloud-based feedback automation platform that helps businesses automate survey processes, including creation, execution and result analysis.

Read more about evasys

Users also considered
Keatext logo

Your most impactful improvements start here.

learn more
Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

Read more about Keatext

Users also considered
Formbricks logo

Cloud-based experience management software

learn more
Formbricks is a cloud-based and on-premise experience management software designed for industries such as health care, financial services, governmental organizations, and more that helps gather feedback on websites, applications, and other digital touchpoints.

Read more about Formbricks

Users also considered
Woobox logo

Customer engagement app suite for social media promotions

learn more
Innovative customer experience management.

Read more about Woobox

Users also considered
RingCX logo

AI-powered contact center

learn more
RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered