getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Experience Software with Public administrations - Page 10

Last updated: June 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

500 software options

Quidget logo

Handle up to 80% of Tier-1 support with AI

learn more
Quidget is a flexible, no-code AI agent that handles up to 80% of customer queries instantly. With integrations for Zendesk, Euphoric.ai, and Calendly, plus multi-language support and seamless human handover, Quidget makes fast, reliable customer support easy and scalable.

Read more about Quidget

Users also considered
SightMill logo

Net Promoter Score (NPS) survey platform

learn more
Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

Read more about SightMill

Users also considered
Promoter Ninja logo

Send Net Promoter Score (NPS) surveys to customers

learn more
Promoter Ninja for NPS is a feedback collection and management tool which allows users to create and deploy Net Promoter Score surveys to customers via email

Read more about Promoter Ninja

Users also considered
journy.io logo

Customer journey mapping tools

learn more
journy.io is a customer data platform designed to help businesses capture customer engagement metrics to drive conversion, activation, adoption, retention, and growth, while fighting churn.

Read more about journy.io

Users also considered
Guest Suite logo

Online visibility and reviews management platform

learn more
Guest Suite is a local marketing platform that helps businesses manage their online visibility across multiple platforms. The solution combines three core functionalities: Review Management for centralizing and responding to customer reviews, Presence Management for optimizing Google business listings across various platforms, and feedback management for creating customized satisfaction surveys to measure service quality.

Read more about Guest Suite

Users also considered
Opportunity CRM logo

CRM for small to midsize businesses

learn more
Opportunity® CRM is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

Read more about Opportunity CRM

Users also considered
Merren logo

Customer engagement and survey platform

learn more
Merren catches the valued customers at a pivotal moment through an easy-to-use platform that they use every day to capture their feedback. Know their preferences and intent and understand their priorities and behavior to transform your business initiatives.

Read more about Merren

Users also considered
Chattermill logo

Customer feedback analysis software

learn more
Chattermill unifies customer feedback, customer support, and product feedback into a single platform and uses deep learning artificial intelligence (AI) to analyse customer data at scale and provide actionable insights.

Read more about Chattermill

Users also considered
PrediCX logo

Machine learning labelling engine

learn more
PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

Read more about PrediCX

Users also considered
Wootric logo

Modern customer experience and feedback management tool

learn more
Modern Customer Experience (CX) management software. NPS, CSAT & CES micro surveys help you improve your customer journey.

Read more about Wootric

Users also considered
PeopleVine logo

Engagement solution for members, customers, and employees

learn more
PeopleVine is a cloud-based marketing & engagement solution that helps businesses to engage employees, members and customers across their workspaces, loyalty programs, member organizations, and more. Engagement data is tied back to CRM records, enabling the development of personalized relationships.

Read more about PeopleVine

Users also considered
easiware logo

No more claims, only conversations

learn more
easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.

Read more about easiware

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Kenect logo

The AI Engine for Dealers

learn more
Kenect is the leading AI for dealerships, trusted by over 10,000 businesses across North America to streamline service, sales, and operations.

Read more about Kenect

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

learn more
Survey2Connect is a cloud-based CX platform that offers features for data collection, benchmarking, customer recovery, and data integration.

Read more about XEBO.ai

Users also considered
OneTap logo

Cloud-based customer experience software

learn more
OneTap is a cloud-based software that helps event organizers, gyms, martial arts studios, and schools create a check-in process using multiple devices.

Read more about OneTap

Users also considered
ChorusCX logo

Improve Your Contact Center Customer Experience

learn more
Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about ChorusCX

Users also considered
Nuacem AI logo

AI powered customer communication platform

learn more
Customer Experience is the overall perception customers have of a brand based on every interaction they have—from discovery to purchase to support.

Read more about Nuacem AI

Users also considered
Salesforce for Travel & Hospitality logo

Personalize the travel experience.

learn more
Salesforce for Travel & Hospitality is a cloud-based travel recommendation solution for the hospitality industry, which tracks customer preferences and allows users to provide personalized offers to their customers. It offers features such as email and digital marketing, loyalty management, sales and customer service solutions, and data analytics dashboards.

Read more about Salesforce for Travel & Hospitality

Users also considered
Voiceform logo

Turn your customer's voice into powerful content.

learn more
Turn the voice of your customer into marketing and sales content that drives your business forward. Voiceform's Voice, Video and Text Surveys help you easily capture customer feedback. Turn the best datapoints into rich content for case studies, testimonials, social content and more.

Read more about Voiceform

Users also considered
InviteManager logo

Customer entertainment planning & automation

learn more
InviteManager is a customer entertainment automation solution that enables companies of all sizes to plan and manage corporate events, whilst staying compliant

Read more about InviteManager

Users also considered
Upland Panviva logo

Knowledge management solution for businesses

learn more
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

Read more about Upland Panviva

Users also considered
WebMaxy Analyzer logo

User behavior analytics and survey tool

learn more
WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.

Read more about WebMaxy Analyzer

Users also considered
Krezzo logo

OKR & Business Performance Management

learn more
Krezzo is a business performance management and OKR solution for better team alignment. Implement and scale with OKRs by unifying professional services, learning experiences and knowledge sharing, as well as a purpose built OKR platform for tracking and managing priorities visually, breaking down silos for growth, reducing bureacracy, all in one platform.

Read more about Krezzo

Users also considered
DevRev logo

DevRev OneCRM, purpose-built for technology companies

learn more
DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

Read more about DevRev

Users also considered