Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.
A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.
Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time.
PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.
Unbabel is a language operations platform that helps businesses deliver a multilingual customer experience. The solution translates between any language pairs, detects and fixes style and consistency errors, resolves translation mismatches, localizes content, and delivers websites and applications in multiple languages.
Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.
FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.
Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.
Quadient Customer Journey Mapping is a cloud-based software designed to help businesses gain insights into customer experiences across touchpoints and channels. It allows teams to create a customer journey map that identifies the touchpoints of customers.
Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.
Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.
Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.
WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.