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Customer Experience Software - Page 16

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Inline Manual logo

Inline Manual

4.3
(3)

Digital adoption platform facilitating customer engagement

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Inline Manual is a cloud-based digital adoption platform designed to help businesses improve customer engagement by creating engaging walkthroughs, tips or tutorials for users to complete tasks and gain specific results across enterprise applications.

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UserExperior  logo

UserExperior

4.3
(3)

Everything you need to analyze digital experience.

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UserExperior is a qualitative mobile analytics tool to visualize and improve broken experiences inside your app.

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Omnichannel Personalization logo

Omnichannel Personalization

4.3
(3)

Omnichannel eCommerce recommendations & content optimization

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A series of excellence engagements that create velocity for our clients, maximizing the value of personalization and creating a differentiated customer experience in a highly integrated omni-channel retail environment.

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Observe.AI logo

Observe.AI

4.3
(3)

AI-based call analytics platform

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Observe.AI is a call analysis platform designed to help businesses prepare call transcription and automate speech recognition in order to detect customer sentiments and improve agents' performance in real-time.

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Dynamic Yield logo

Dynamic Yield

4.3
(3)

Personalization & customer experience management

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Dynamic Yield is a personalization solution for omnichannel personalization, recommendations, optimization and messaging, across web, mobile, and email

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Moxie Concierge Email Management logo

Moxie Concierge Email Management

3.4
(7)

Connect Employees, Collaborate, and Share Knowledge

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Concierge, Moxie's secure enterprise social software, connects employees, customers and trusted partners to share knowledge and accelerate innovation in the workplace.

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PowerReviews logo

PowerReviews

3.5
(6)

Ratings and Review Management Software

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PowerReviews is a reviews management software that lets brands and retailers collect, display and syndicate customer ratings or reviews, and answer customer questions. It helps reach customers at the moment of purchase and help to drive traffic, increase sales and create actionable insights.

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Unbabel logo

Unbabel

3.8
(4)

Translation platform for multilingual customer service

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Unbabel is a language operations platform that helps businesses deliver a multilingual customer experience. The solution translates between any language pairs, detects and fixes style and consistency errors, resolves translation mismatches, localizes content, and delivers websites and applications in multiple languages.

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Small Business WiFi logo

Small Business WiFi

3.8
(4)

Guest WiFi platform to track engagement with visitors

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Guest WiFi has been a customer expectation for almost two decades however businesses see little return from this offering. Enhance your existing network with Purple's Small Business WiFi to boost your customer experience and collect valuable insights about your visitors and business operations.

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DeepConverse logo

DeepConverse

4.5
(2)

The complete customer support automation platform

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DeepConverse helps businesses automate and scale their customer conversations.

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ProdCamp logo

ProdCamp

4.5
(2)

User feedback platform for SaaS products

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ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

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FCI Customer Communication Management logo

FCI Customer Communication Management

4.5
(2)

CCM software for enhanced customer experience

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FCI CCM is redefining Customer Experience Management across Banking, Insurance, Telecom, Healthcare, and Utilities. Overcome your business communication challenges with our CCM SaaS and enhance your customer experience by taking your customer engagement to the next level.

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TABLE logo

TABLE

4.5
(2)

One Platform, Countless Customer Solutions

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TABLE engages customers through a seamless chat interface, but it’s so much more than chat! We create the in-store experience, online.

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MaritzCX logo

MaritzCX

4.0
(2)

Customer experience management tool for large enterprises

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MaritzCX offers a customer experience management platform with surveys, case management, dashboards, reporting, text analytics – with market research services.

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Pega Customer Service logo

Pega Customer Service

4.0
(2)

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Quadient Customer Journey Mapping logo

Quadient Customer Journey Mapping

4.0
(2)

Customer journey mapping tool

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Quadient Customer Journey Mapping is a cloud-based software designed to help businesses gain insights into customer experiences across touchpoints and channels. It allows teams to create a customer journey map that identifies the touchpoints of customers.

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Upland Panviva logo

Upland Panviva

5.0
(1)

Knowledge management solution for businesses

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Panviva is a knowledge management platform designed to help organizations enhance the customer experience by delivering information in real-time via a centralized knowledge-base. Key features include content authoring, multi-channel distribution, natural language interactions, and version control.

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Ipiphany logo

Ipiphany

5.0
(1)

Customer feedback analysis and insights

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Ipiphany helps companies understand the root cause of customer issues through analyzing unstructured customer feedback data.

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Whisbi logo

Whisbi

5.0
(1)

The power of Live Engagement

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Whisbi is a conversational commerce solution designed for live engagement & sales conversion. It connects brands to their web audience in a seamless and new way and combines the benefits of an open B2C webinar with a chat.

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Qhub logo

Qhub

5.0
(1)

Q&A aoftware to build a vibrant community hub

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Build your business through increased satisfaction by really engaging and understanding your customers with a fully featured, beautifully designed community hub, all yours in less than 30 seconds.

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InviteManager logo

InviteManager

5.0
(1)

Customer entertainment planning & automation

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InviteManager is a customer entertainment automation solution that enables companies of all sizes to plan and manage corporate events, whilst staying compliant

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Changelogfy logo

Changelogfy

5.0
(1)

Customer Engagement Software

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Changelogfy is a platform to collect, organize and manage customer and teammates' feedback, prioritize and build a product roadmap, and announce product updates.

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Lumavate logo

Lumavate

5.0
(1)

Low-code mobile app platform for marketers

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Lumavate is a low-code mobile app development platform for marketers across a range of industries, including entertainment, healthcare, retail, financial services and manufacturing. Lumavate enables marketers to quickly design, build, publish and manage mobile apps on their own.

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WebMaxy Analyzer logo

WebMaxy Analyzer

5.0
(1)

User behavior analytics and survey tool

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WebMaxy Analyzer is a user behavior analytics software that can help you understand your user behavior patterns. It has various features, such as session recordings, heatmaps, scroll maps, survey and feedback forms, form analytics, and funnel view.

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SMS Marketing logo

SMS Marketing

5.0
(2)

Teleprom, more than your provider, your partner.

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SMS Marketing is a software that allows you to address customers through a text message with a 4 or 5 digit sender.

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