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Customer Loyalty Software with Client Portal

Last updated: November 2024

Key Features of Customer Loyalty Software

Based on GetApp's analysis of 1163 verified reviews collected between July, 2021 and August, 2024

  • Loyalty Program: Reviewers emphasize its role in boosting customer retention and engagement through rewards, improving customer relationships, and driving business growth. 96% of reviewers rated this feature as important or highly important.
  • Rewards Management: Users value the ability to tailor rewards, track customer behavior, and offer diverse redemption options, enhancing engagement and satisfaction. 94% of reviewers rated this feature as important or highly important.
  • Gift Card Management: Users appreciate the flexibility, variety of redemption options, and ease of tracking and managing gift cards, which aid in customer engagement. 89% of reviewers rated this feature as important or highly important.
  • Loyalty Cards: Reviewers highlight the convenience of digital cards, ease of use, and customization options, which help in maintaining customer loyalty and reducing physical card issues. 85% of reviewers rated this feature as important or highly important.
  • Member Portal: Users find it easy to navigate and manage accounts, rewards, and personal information, contributing to a favorable user experience. 83% of reviewers rated this feature as important or highly important.
  • Referral Tracking: Reviewers note the importance of tracking and managing referrals accurately, which aids in customer acquisition and retention through word-of-mouth marketing. 77% of reviewers rated this feature as important or highly important.
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83 software options

Sponsored

Kangaroo logo
Category Leaders

An all-in-one Loyalty and Marketing Platform for businesses.

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Kangaroo is a digital loyalty platform with automated marketing technology to engage customers, increase sales, drive traffic and reduce churn. Loyalty features include: advanced promotional engine, auto-campaigns: emails, SMS, push; custom white-label app, reporting, social media referrals & more.

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Preferred Patron Loyalty logo
Category Leaders

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

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White Label Loyalty logo

Simple solution for complex needs

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White Label Loyalty is an API-first enterprise customer loyalty platform that helps businesses acquire & retain more customers. Run data-driven campaigns & understand and reward any customer behaviour. Integrate a white label loyalty program with your existing systems for a seamless experience.

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Open Loyalty logo

The world’s most flexible loyalty software

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The world’s most flexible loyalty software for creating personalized loyalty and gamification programs fast and at scale

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Zinrelo logo

Think Holistic Loyalty. Think Zinrelo!

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Zinrelo provides an end-to-end solution for your loyalty program requirements. Zinrelo works best for enterprises with at least $50 million in annual revenues. Zinrelo helps more than 2,000 brands and businesses such as Jelly Belly, Simon Premium Outlets, Western Digital, E & J Gallo and BIC.

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Zoho CRM Plus logo

Unified Customer Experience platform

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Zoho CRM Plus being a unified platform, is the ideal solution for businesses looking to provide enhanced customer experiences with streamlined administration, omnichannel customer engagement, social media marketing, powerful analytics, built-in AI, intelligent chat bots and more.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code and API-Centric Loyalty Marketing Platform that you can easily blend into any IT ecosystem with existing MarTech solutions.

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SumUp logo

We believe in the everyday hero

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Whether you’re a street food vendor, a salon owner or a sales assistant, we want to make technology that anyone can use and everyone has access to. Whether you’re a one-person show or a team, we’re there for the smallest of businesses.

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Propello Cloud logo

White-label reward-driven customer loyalty platform

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Propello provides a ‘plug and play’ white-label loyalty solution for mid-to-enterprise organisations. Instantly build scalable, hyper-personalised rewards programmes with a mobile-first platform, access to 500+ brands, and advanced API integrations, ensuring zero-effort management and high ROI.

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Upzelo logo

Transform one-time buyers into lifelong customers.

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Upzelo is an all-in-one platform for customer loyalty and rewards. It's designed to turn casual purchasers into dedicated lifelong patrons.

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SpotOn logo

Restaurant POS for payment processing

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SpotOn Restaurant is a cloud-based point of sale (POS) solution designed to help small to medium businesses in the hospitality industry streamline online payments, tableside orders, and fraud protection. The labor management module lets users handle employee hours, gratuities, shifts, and more.

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Zoho CRM logo

CRM software that helps you sell smarter, better, faster.

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Zoho CRM is a cloud-based customer relationship management (CRM) software that helps businesses of all sizes close deals smarter, better and faster. The solution lets businesses reach their customers through every channel, including telephone, email, social media, and live chat.

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Tremendous logo
Category Leaders

Rewards people love

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Tremendous is the best platform to incentivize and reward people instantly with gift cards, prepaid Visa® cards, cash, and more. Tremendous can be used for market research, employee recognition, referrals, promotions, and more.

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Users also considered
TapMango logo

Customer Loyalty & Marketing Platform

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TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

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RepeatRewards logo

Complete customer loyalty & marketing platform

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RepeatRewards is a multi-channel customer loyalty & marketing platform offering custom mobile apps, member activity tracking, automated campaigns, and more

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LS Retail logo

We make business easy

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A unified ERP + POS software solution built on Microsoft Dynamics technology that is ideal for retailers, restaurants, hotels, pharmacies and gas stations with at least 50+ employees, or multiple locations. Ideal also for companies with ambitious growth goals.

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giftmate logo

Corporate gifting solution for loyalty & rewards programs.

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giftmate help companies of all sizes to maximise the efficiency of their incentive, rewards and loyalty programs with personalised desirable gifts worldwide

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Marsello logo

Loyalty and marketing software for omnichannel businesses.

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Increase customer retention with an omnichannel loyalty platform that plugs into all your sales channels. Connect your POS & eCommerce apps and run a world-class loyalty program right out of the box, then harness your loyalty data to send targeted marketing campaigns that drive sales.

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Revetize logo

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Retently logo

Net Promoter Score & customer feedback collection

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Retently is a tool for measuring and improving customer satisfaction and loyalty through Net Promoter Score surveys and feedback collection. With Retently businesses can collect customer feedback and analyze results through advanced analytics and reports in order to take corrective action.

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Boomerangme logo
Category Leaders

Cloud-based customer loyalty tool for local businesses.

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Boomerangme is a cloud-based platform that helps local businesses manage customer loyalty programs on a unified interface. The platform caters to small businesses in various industries such as retail, restaurants, and service providers. It helps businesses create digital loyalty cards for mobile wallets, allowing customers to access and use their rewards on their devices.

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Disciple logo

LIMITED OFFER ON NOW: GET 25% OFF!

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Grow, engage and monetise your community with Disciple. Get your own fully-branded community platform on Web, iOS and Android.

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iVision Mobile logo

Text messaging tool for SMBs & brands in the U.S. & Canada

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Thousands of businesses and organizations across North America use iVision Mobile's text messaging software to engage their contacts with relevant mobile marketing and communications.

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DataCandy logo

The gift & loyalty platform that grows your business.

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DataCandy is a comprehensive software solution for gift cards and loyalty programs, crafted to seamlessly drive business growth. Featuring a swift setup and user-friendly interface, DataCandy empowers businesses to experience expansion with minimal hands-on involvement.

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Customer Loyalty logo

The easiest way to launch successful loyalty programs.

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Piggy is the all-in-one platform for increasing customer loyalty. Our software helps over 8.000 businesses worldwide to grow, by turning first-time interactions into lifelong relationships.

Build your custom program, collect valuable data and automate your marketing - all from one dashboard.

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