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Top Rated Customer Satisfaction Software with Reporting/Analytics in 2026 - Page 6

Last updated: April 2026

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235 software options

Upvoty logo

Feedback management for SaaS businesses

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Upvoty is a customer satisfaction management platform to help businesses collect, centralize, and analyze feedback.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

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Localyser logo

Turn online reviews into your most powerful marketing tool.

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We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

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QuickTapSurvey logo

In-person Surveys, Mobile Forms & Kiosks (Works Offline)

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QuickTapSurvey is the only all-in-one survey platform that lets you capture data anywhere, even offline.

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HelpDesk logo

Ticketing software for effortless customer support

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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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SmileBack logo

The Feedback Specialists

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SmileBack is the only customer feedback system specifically designed for MSPs and helpdesks, and focused exclusively on customer satisfaction. Our CSAT, NPS and reporting tools empower you to drive your business by making feedback abundant and actionable.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is a platform purpose-built for SaaS and technology companies, helping back-office development match the rapid pace of front-office customer relationships. It helps individuals bring end users, support engineers, product managers, and developers together, making it effortless to do what matters most and creating a company-wide culture of product and customer-centricity.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Clickatell logo

The Global Leader in Chat Commerce

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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.

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TurnFriendly logo

The tool for complaint managers

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TurnFriendly is a web-based platform, especially for the handling of complex complaints.

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zenloop logo

Collect, Analyze & Act on Customer Feedback

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zenloop offers a Customer Experience Action Management Platform. The solution allows businesses to collect, analyze, and automatically translate customers’ insights into impactful initiatives. zenloop closes the gap between feedback and action that leads to a perfect customer journey.

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CheckMarket logo

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Wiremo logo

Wiremo: Grow Your Brand with AI-Powered Review Management.

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Automatically collect and beautifully display customer reviews in a rotating carousel on your website with Wiremo. Easy to use with Shopify, Squarespace, and WordPress, Wiremo uses AI to analyze review sentiment, collect and display positive reviews and start support conversations with customers.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Churnfree logo

Customer retention platform

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Churnfree is a customer retention platform specifically designed to stop churn, ensuring long-term customer relationships for businesses. It allows users to build personalized cancellation flows to win back customers, collect customer insights to avoid churn, retain customers longer by pausing subscriptions, provide custom discounts and offers to boost retention rates, and manage churn across multiple websites and brands from a single dashboard with actionable insights.

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QaizenX logo

Listen - Act - Improve

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QaizenX is a customer experience management platform that helps you to take feedback from your customers, manage experience, analyze via various charts and reports. Close the feedback loop by taking action. Easy to use, cost-effective, and gain deeper insights. Improve your CX with NPS and CSAT.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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Trustmary logo

Improve your website with fresh reviews

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Trustmary helps you boost your website with stylish review widgets, collect fresh company reviews automatically, measure customer satisfaction, and build more trust with potential clients. Suitable for all types of businesses in all industries that are looking to acquire customers online.

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Commerce Studio logo

Support, logistics & order management platform for retailers

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Commerce Studio is a support, logistics, and order management platform designed to help businesses handle returns, exchanges, damages, payments, clients’ issues, inventory, and more. Supervisors can customize their database with objects and integrations based on organizational requirements.

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Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Experience the power of a branded loyalty program with diverse promotions, including our exclusive WeatherSmart™ Intelligence. Recognize customer purchases and visits, boost retention, and drive growth. Stand out with innovative features that set your business apart.

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Track logo

An intelligent system for customer experience management

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Track is a Brazilian platform for managing the customer experience that companies can use to monitor interactions with their consumers throughout the customer relationship journey. This process is conducted using technology with the application of relevant surveys and metrics.

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MyFeelBack logo

Turn customer feedback into business opportunities

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MyFeelBack helps companies capture the customer insights they need to make data-driven decisions and improve their businesses.

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