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Top Rated Customer Satisfaction Software with Reporting/Analytics in 2026 - Page 8

Last updated: April 2026

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235 software options

Gainsight CS logo

Customer success platform

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Gainsight helps companies protect revenue and drive expansion by unifying customer data, surfacing AI-powered insights, and automating engagement across the post-sale journey.

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SurveyMonkey logo

Online survey and feedback collection platform

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Improve customer satisfaction with SurveyMonkey. Use AI-powered surveys, analytics, and automation to track CSAT and NPS®, identify key drivers, and take action. Gather real-time feedback and integrate seamlessly with 200+ tools like Salesforce and Tableau to enhance customer experiences.

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Feedbucket logo

Website feedback and bug reporting tool

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Simplifying your design and development feedback process; with the Feedbucket tool a user can send annotated screenshots and screens recordings directly from the website. No installation needed, feedback collected and sent directly to the integrated project management tool.

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Repticity logo

Repticity: Revolutionizing Entry & Engagement

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Repticity is an AI-driven platform transforming entry management and visitor engagement, featuring touchless check-ins, customized communications, and insightful analytics.

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Surveyapp logo

Software for creating and managing feedback and surveys

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Surveyapp is an omni-channel feedback platform offering tools for businesses to gather customer and employee feedback. It includes a smiley survey app for tablets, smiley survey buttons for instant feedback, email surveys, web surveys, and a survey kiosk for busy locations. Surveyapp also provides real-time analytics, automated reporting, and experience management software to help organizations measure, analyze, and improve customer and employee experiences.

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EvaluAgent logo

Quality assurance solution for customer service and sales

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EvaluAgent is a cloud-based quality assurance solution for customer service and sales teams. It offers robust workflows for performance management. The platform unifies customer conversations, surveys, and agent performance data. EvaluAgent provides automated scoring for calls, emails, and chat.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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Target CRM logo

Simplify, Engage, Grow with TargetCRM

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TargetCRM is a versatile CRM solution designed to streamline customer management, automate sales processes, and enhance team collaboration. It offers lead tracking, customizable workflows, robust analytics, and integration capabilities to help businesses build long-term customer relationships

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AirVote logo

QR smileys to monitor service levels in public restrooms

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Business owners use AirVote QR smileys to monitor service levels through the eyes of their customers. This self-service platform is free forever for moderate use. Ideal customer: any brick-and-mortar business with a public restroom or a portable restroom operator

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GiveMe5.ai logo

Reputation management software for handling customer reviews

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AI-powered reviews, listings & local rankings for Clover merchants. Get more 5-star reviews, optimize your Google Business Profile, and outrank competitors — all on autopilot. Free plan available.

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Home Care Pulse | Experience Management logo

Customer satisfaction platform for home care agencies

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Home Care Pulse is a customer satisfaction platform that enables agency owners, marketers, care providers & corporate executives to monitor the experience of clients and care givers using surveys and feedback. Key features include benchmarking, reporting, SSO, and contact management

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Harvestr logo

Product management platform for high-growth B2B SaaS.

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Harvestr is an all-in-one customer feedback management platform that helps companies build amazing products. Key features include customer feedback aggregation, feedback insights, problem prioritization and tracking. Harvestr integrates with all your tools (Zendesk, Intercom, Salesforce, Slack...).

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform that helps teams measure and improve satisfaction. It offers customizable CSAT surveys that trigger at the right time, capture real-time feedback, and provide insights managers can use to train agents, track performance, and improve service quality.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Hello Customer logo

AI Voice of Customer platform for actionable insights

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Hello Customer is an AI-powered Voice of Customer platform that helps companies understand customer feedback at scale. Automatically detect sentiment, categorize feedback, and identify the drivers behind NPS and CSAT to prioritize improvements and improve customer experience.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Social Places logo

Cloud-based solution for customer satisfaction.

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Social Places is a cloud-based customer satisfaction solution that helps businesses manage listings, online reputation, customer reviews, brand listening, and more. Its listing management capabilities enable businesses to set up and maintain their listings across multiple platforms, optimize local SEO, manage location updates, suppress duplicate listings, and more. Social Places offers a reputation management feature that allows brands to monitor reviews and handle sentiment analysis.

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askemo logo

Automated feedback for better business insights.

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Askemo is a user-friendly, automated solution for business feedback. It allows companies to measure and optimize customer and employee satisfaction. We make it easy to send lightweight surveys and receive real-time analytics, enabling businesses to gain valuable insights and take immediate action.

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Merchant Centric logo

Social media management for businesses of all sizes

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Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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Helprace logo

All-in-one customer service solution

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Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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Grappin logo

Collecting user feedback directly on websites

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Grappin is a tool for collecting user feedback integrated directly on websites, SaaS and ecommerce.

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PrediCX logo

Machine learning labelling engine

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PrediCX by Warwick Analytics is an automated predictive analytics tool for text which uses machine learning to classify and label text-based data

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Trustpilot logo

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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