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Top Rated Customer Satisfaction Software with Customer segmentation - Page 6

Last updated: June 2026

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162 software options

CheckMarket logo

Cloud-based enterprise survey software solution

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Cloud-based enterprise survey software solution. Users in more than 150 countries use CheckMarket to conduct beautiful surveys, get insights and act on the results.

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Yotpo logo

Marketing platform for collecting and showcasing reviews

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Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

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Freshdesk logo

Online helpdesk system and customer service software

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Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.

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Feedbackly logo

All-in-one feedback software

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Launch surveys in almost any channel you can imagine, let the feedback collect for you automatically, take action on your feedback instantly with the help of automation.

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TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.

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Keatext logo

Your most impactful improvements start here.

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Keatext is a text analytics solution that delivers AI-based recommendations and ready-to-share reports leveraging GPT to improve customer experience.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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UserVoice logo

Build better products with intelligent product feedback

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UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

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Centercode logo

Automated, Worry-free Beta Testing

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Centercode is a client satisfaction solution which helps businesses manage the entire product lifecycle by capturing feedback from prospects, customers & employees. The platform lets users measure product success through net promoter scores, KPI metrics, & more.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Totango logo

Accelerate Revenues with Customer Engagement Management

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Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

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Podium logo

AI-enabled lead management and conversion platform

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Give every customer a 5-star experience and create lifetime loyalty with Podium. Manage all your messaging, payments, text marketing, phone calls, and third-party apps in one account, so you always have the context at your fingertips.

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Skeepers Feedback Management logo
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Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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binds.co logo
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White-labeled survey tool to measure customer satisfaction

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binds.co is a tool that helps businesses collect and measure customers' satisfaction rates and experiences in real-time using customizable online surveys shared across multiple channels, such as text messages, emails, widgets, and service kiosks.

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Haber Chat logo
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your go-to platform for managing WhatsApp communications.

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Key features include multi-number management, automated message campaigns, and CRM-level customer tracking. It integrates with over 5000 apps for seamless customization. Enjoy real-time analytics, quick replies, and team collaboration, all in one place. Plus, you can start with a free trial!

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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Featurebase logo
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Automate feedback collection with public suggestion boards

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Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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ClearlyRated logo
(0)

Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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Userlot logo
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Customer Success Platform maximizing Net Revenue Retention

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Userlot provides a systematic approach to Customer Success. Ensuring CS teams, and their leaders, have complete visibility of their daily tasks to ensure nothing is forgotten. Tasks can be automatically created at the right time (not overloaded) from playbooks and automation to ensure clients get a consistent approach from your teams.

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Kimola Cognitive logo
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Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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LazyMonkey logo
(0)

QR-based feedback management system

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Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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RapidNPS logo
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Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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Plantt logo
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Customer Relationship Management with AI communication

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Plantt is a success intelligence platform that uses artificial intelligence to communicate with customers and manage relationships through automatic messaging. The system reaches customers through email, SMS, or direct message to understand customer behavior and analyze relationship strength. Additionally, Plantt integrates with slack that provides daily reminders as to which customers are in need of outreach.

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