App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Customer Satisfaction Software for Mid Size Business (2026) - Page 4
Last updated: March 2026
274 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
InputKit, the best tool for an incredible experience.
Read more about InputKit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create high-converting funnels that turn visitors into leads
Read more about Involve.me
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Experience Management
Read more about Questback
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Feedback Specialists
Read more about SmileBack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communications management software
Read more about WeBee
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Visitor Management For Healthcare Facilities
Read more about Advanced Entry
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated, Worry-free Beta Testing
Read more about Centercode
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Read more about UserVoice
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, Analyze & Act on Customer Feedback
Read more about zenloop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Read more about Retently
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn online reviews into your most powerful marketing tool.
Read more about Localyser
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based and on premise survey software
Read more about Key Survey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software to gather, manage, and market customer reviews.
Read more about GatherUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help companies to (re)connect with their customers
Read more about Screeb
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-less for more. Europe's most flexible CRM
Read more about Efficy CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Read more about Gainsight CS
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video review testimonial platform.
Read more about Vidmonials
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Customer Support and Feedback Suite
Read more about UseResponse
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Anonymous Employee Feedback Tool
Read more about Incogneato
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leading LMS for Customer and Partner Training
Read more about Skilljar Customer Education
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience and satisfaction solution
Read more about Quality Driven Software
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product management platform for high-growth B2B SaaS.
Read more about Harvestr
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Owners Managers, Product People, Product Designers
Read more about ProductMix
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation and review management software
Read more about ReviewFlowz