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Top Rated Customer Satisfaction Software with Mid size business - Page 3

Last updated: May 2026

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245 software options

GetMoreReviews logo

Review generation & reputation monitoring tool

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GetMoreReviews is a cloud-based review generation and reputation management platform which is designed to encourage satisfied customers to leave 5-star reviews online through automated review requests, while enabling the recording of customer complaints without negative reviews being left online

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Incogneato logo

Anonymous Employee Feedback Tool

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Employee Engagement Software

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Clootrack logo

Intelligent CX Analytics to understand why your NPS drops

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Intelligent CX Analytics to understand why your NPS drops

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Customer Thermometer logo

Actionable feedback for customer-obsessed businesses.

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Feedback from the heart of your customer touchpoints. Get your data into the hands of people who can act right away. If something’s not right, you want to act. We’ve got real time email alerts, plus integrations with Slack, dashboarding tools, webhooks, API…

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ReviewFlowz logo

Reputation and review management software

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Review management tool designed to help businesses automatically track customer reviews & leverage them to derive more revenue.

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Questback logo

Experience Management

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Questback is a Customer Satisfaction Management platform solving customer experience and employee experience.

Their mission to make organizations smarter by acting on feedback from their key stakeholders! As a Nordic leader in experience management solutions we serve customers in the Nordics and t

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XM for Customer Experience logo

Customer experience management (CXM) platform

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Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple channels and improve the customer journey. Key features include personalized consumer insights, trend analysis, digital reputation management, and behavior-based predictions.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Pointerpro logo

Assessments and surveys for generating personalized reports

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Pointerpro is an all-in-one assessment software platform that enables users to create online assessments and automatically generate personalized PDF reports for respondents. The platform features a drag-and-drop report builder, scoring capabilities, and multiple assessment types including personality tests, risk assessments, and surveys, while maintaining ISO 27001 certification for data security.

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Social Places logo

Cloud-based solution for customer satisfaction.

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Social Places is a cloud-based customer satisfaction solution that helps businesses manage listings, online reputation, customer reviews, brand listening, and more. Its listing management capabilities enable businesses to set up and maintain their listings across multiple platforms, optimize local SEO, manage location updates, suppress duplicate listings, and more. Social Places offers a reputation management feature that allows brands to monitor reviews and handle sentiment analysis.

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Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

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Medallia Agent Connect (formerly known as Stella Connect) is designed to help customer service teams manage customer feedback, coaching, and quality assurance processes on a unified platform. It enables managers to gain visibility into agent performance, create automated workflows, and reward agents based on customer feedback.

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MarketSurge logo

All in one lead management software

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MarketSurge is the one-stop shop for lead management. The application enables businesses to manage communication and contacts from a unified platform.

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HappyOrNot logo

Helping companies improve operations with real-time feedback

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HappyOrNot is a feedback insights solution that helps companies improve operational excellence and business performance.

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Thematic logo

AI-powered customer feedback analysis

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Thematic unlocks rich insights from unstructured feedback to help you build better products, reduce churn and drive growth. Without coding.

Add data from all channels for the full customer view. Build a product strategy off customer understanding and impact. See emergent issues as they arise.

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Infuse Reviews logo

Review Management Made Simple

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Our easy-to-use online review management software Requests, Responds, Shares, and Displays Reviews on your website. We also offer a Digital Signage creator that can display online reviews and a Rewarded Survey creator with survey results displayed automatically on your website.

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Advanced Entry logo

Visitor Management For Healthcare Facilities

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Advanced Entry Fully contactless sign-in Kiosk for visitor/staff management, to ease the sign-in process and reduce front-desk labor costs for Healthcare facilities

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Prime AI logo

Fit Finder and Visual Search by Prime AI

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Prime AI offers innovative size-fitting tools for fashion e-commerce, enhancing online shopping with personalised fit recommendations and AI Photoshoot tech. Reduce returns, increase conversions, and boost average order values with a suite of tools designed to help you stay ahead of the competition!

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Localyser logo

Turn online reviews into your most powerful marketing tool.

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We make it easy to track and reply to reviews across 75 of sources including Google, Yelp, UberEats, DoorDash, GlassDoor, Indeed, App Stores & more.

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TheySaid logo

User testing and research, accelerated by AI.

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User testing and research, accelerated by AI.

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Swell logo

Cloud-based customer experience management platform

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Swell helps you grow your business by putting your reputation to work. When you look as good online as you do in person, new customers will come your way. With more reviews and better engagement, you’ll be found online, rank higher in searches, get more web traffic, and of course, more customers.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Hotjar logo

Digital experience insights for any business selling online

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Happy, successful customers are the lifeblood of any business. Hotjar is all the tools and data you need to truly understand your users’ feelings and behavior. Join one million websites deeply understanding their users with Hotjar.

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Repticity logo

Repticity: Revolutionizing Entry & Engagement

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Repticity is an AI-driven platform transforming entry management and visitor engagement, featuring touchless check-ins, customized communications, and insightful analytics.

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allswers logo

Customer and employee engagement platform

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allwers allows businesses to collect information about clients, analyze all comments and activate actions to achieve organizational objectives. Teams can measure and manage the employees' and improve productivity using action plans based on intelligent surveys.

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Retamo logo

Online review and reputation management software

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Retamo is an online review and reputation management software designed to help businesses generate, monitor, and analyze customer ratings or feedback. Teams can share reviews across multiple platforms such as Twitter, LinkedIn, XING, Facebook, and corporate websites.

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