getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Satisfaction Software for Mid Size Business (2026) - Page 6

Last updated: March 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


274 software options

Case Status logo

Connect clients. Automate flows. Grow your Firm

learn more
Case Status is available for Mid Size Business and offers the following support options: Chat, Phone Support, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Case Status

Users also considered
XEBO.ai logo

Cloud-based Feedback Management Solution

learn more
XEBO.ai is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about XEBO.ai

Users also considered
Heyday logo

The #1 AI-powered customer messaging platform for retailers

learn more
Heyday is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about Heyday

Users also considered
allswers logo

Customer and employee engagement platform

learn more
allswers is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

Read more about allswers

Users also considered
Infuse Reviews logo

Review Management Made Simple

learn more
Infuse Reviews is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat.

Read more about Infuse Reviews

Users also considered
Smaply logo

Customer experience solution with customer profile sharing

learn more
Smaply is available for Mid Size Business and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Smaply

Users also considered
VirtlX logo

360° success management & employee engagement platform

learn more
VirtlX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about VirtlX

Users also considered
Verified Reviews logo

Review management software with rich snippets

learn more
Verified Reviews is available for Mid Size Business and offers the following support options: Chat.

Read more about Verified Reviews

Users also considered
ProProfs Survey Maker logo

Survey & Feedback Software to Collect Customer Insights

learn more
ProProfs Survey Maker is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about ProProfs Survey Maker

Users also considered
Dito CRM logo

Brand and customer relationship management software

learn more
Dito CRM is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about Dito CRM

Users also considered
AirVote logo

QR smileys to monitor service levels in public restrooms

learn more
AirVote is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about AirVote

Users also considered
GuildQuality logo

Cloud-based solution to streamline surveying processes

learn more
GuildQuality is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base.

Read more about GuildQuality

Users also considered
Surveypal logo

AI-based customer service software

learn more
Surveypal is available for Mid Size Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about Surveypal

Users also considered
RingCentral Engage Digital logo

Unified management tool for customer service conversations

learn more
RingCentral Engage Digital is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about RingCentral Engage Digital

Users also considered
Noora logo

Learn what your users want you to build

learn more
Noora is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

Read more about Noora

Users also considered
Deep Talk logo

Customer and employee feedback analysis platform

learn more
Deep Talk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Deep Talk

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

learn more
CustomerGauge is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about CustomerGauge

Users also considered
Merchant Centric logo

Social media management for businesses of all sizes

learn more
Merchant Centric is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about Merchant Centric

Users also considered
Capturi logo

Conversational AI tool for analyzing phone conversations

learn more
Capturi is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support.

Read more about Capturi

Users also considered
Eloquant logo

Cloud Contact Center Customer Experience platform

learn more
Eloquant is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Eloquant

Users also considered
RAY logo

SaaS-based reputation management software for all entities

learn more
RAY is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about RAY

Users also considered
Retamo logo

Online review and reputation management software

learn more
Retamo is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum.

Read more about Retamo

Users also considered
AppFollow logo

Understand and elevate your app’s reputation.

learn more
AppFollow is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about AppFollow

Users also considered
Capacity logo

Artificial Intelligence-based knowledge management solution

learn more
Capacity is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Capacity

Users also considered
Explorance BlueX logo

Online survey & feedback collection tools

learn more
Explorance BlueX is available for Mid Size Business and offers the following support options: Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about Explorance BlueX

Users also considered