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Hostaway logo
4.7
800

Vacation rental software for property management companies

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.7
    Customer support
    4.7
Pros and Cons from Hostaway users   
+15
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Easy to use, good connection with few platform, good user friendly design. Some of the features are good.
Long time to receive an answer and they reply without looking at your enquiry, just sending random links to their knowledge base. Just useless if you have an urgent problem.
The customer support is excellent and they are constantly updating and improving. As you grow in number of listings the pricing becomes one of the best in the industry.
Difficult functionality, unable to put in standard restrictions or rules that you can when dealing with the channels directly.
It has been good working with them and the customer support has been wonderful. The learning curve is really steep so it just takes time to get things really set up and understood.
Response time can be delayed due to timezone challenges.
How it is able to help with so many aspects of my business. I love how I can use it to help with guest communications or just use it to sync calendars.
They had this corrected in just a week. The most recent issue I reported was also something that affected every user and they are working hard even now to correct it in a timely manner.
I like this company, their culture, and their obvious commitment to the client. The software is very intuitive, user-friendly, and has a fantastic design.
We've had an excellent experience thus far. From the seamless integrations with all OTA channels to the free booking engine website to drive direct bookings; Hostaway has been really helpful.
The other great thing about Hostaway are the constant improvements and customer support. It seems there are new and improved features every month which is exciting.
I love the task feature as well. I am still learning how to use a lot of it and I am excited about that.
Excellent product with all the necessary features. Fabulous customer support.
I'm pretty satisfied overall. Once these features have changed I'm very happy.
The fact that there is a lot of automation possibilities in the product makes our lives a lot easier and time won can be focused on other Business Development tasks.
The product itself is intuitive, user friendly. Hostaway's pricing/business model fits perfectly with my type of vacation rental business.
And I never encountered a glitch, something I appreciate a lot. Also, costumer service is really good.
Integration worked well with our current software. I love the multiple levels of services offered, with the dashboard, the email system, and the website build for my specific properties.
Peek Pro logo
4.7
762

Mobile-Optimized Booking System for Tour Operators

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from Peek Pro users   
+15
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
The ease of scheduling new activities, its seamless integration into our website and effortless booking for our customers has been a winning combo.
Requests to speak to managers are ignored. Unless you call and call there is no movement on your concerns and some customer support representatives are downright rude.
Setting it up was super easy. The level of customization from email templates to booking flow is really impressive.
Possibly fraudulent - definitely misrepresenting their service and product.
I like the all-inclusive feel of the check-out. I like the ability to customize emails, have waivers signed in the program itself and all the customer information tracked by booking.
Does not have all the functionality I need. What I really disliked most about this company is the accounting department.
The best part is this software is designed for the user, cheap and can be used in Costa Rica. This tool will be of great help for waivers, payment hold and organizing offline bookings.
Absolutely terrible customer support. Takes 3 days plus to reach anyone.
We've had great experiences with the customer support team. They solve problems quickly, they understand our needs, and are pro-active in helping us look ahead to the next steps.
Their customer support team is awesome, and always help us out in a timely manner. We truly couldn’t be in business without Peek PRO.
Works perfect for what I use and I would recommend for someone using it for scheduling people remotely.
I still am learning but it is way better than the square appointments app that I was using. It was worth the cost for me.
Overall I am very happy with peak pro and would highly recommend.
The greatest help is the staff at the help desk.
Customer service good; knowledgeable and accessible. Navigating the website difficult for somethings.
The software is great, customer support is phenominal.
We appreciate how this integrates with our website, and allows customers and employees to complete bookings.
Peek PRO software is so simple and easy to use, and it makes our booking process seamless.
Guesty logo
4.4
259

Guesty, where every host thrives.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.2
Pros and Cons from Guesty users   
avatar
avatar
+15
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Working with them has been great - they are collaborative, constantly improving their product, and have provided us with great customer service.
The onboarding is even worse than the software. All of that said, the leadership is the root to the problem.
In special I would like to mention they have a great support department which will help you in any way possible.
Honestly, worst software and worst customer service experience of my life, and I used to have AT&T. I would strongly advise people to run for the hills.
We love that the guesty professionals help us at night answering our clients needs. The platform is easy to use and we have been extremely happy with it.
Really it is a joke of a company and if you know anything about software you will see how weak it is and how it provides no where close to the value it charges you for.
Guesty is always adding new features, offering new integrations, and partnering with different softwares. We appreciate our relationship with Guesty and hope they continue in the right direction.
Customer support is the worst I even experienced. Only can communicate via email and they are on a different tome zone so if they call you it is a 3 AM EAT.
I saw the improvement from the beginning as the little things that used to bug me before are now improved such support. Now it's fast, easy to communicate, and they will follow up on a case.
Whether it's saved replied, automated messages, or owner's portal, the management of listing all in one place is fantastic.
In terms of outsourcing guest communication it is the best solution we have found until now.
Guesty helps us save a lot of time and money - we can manage multiple listings/properties on multiple rental platforms. Without this solution we would have not been able to grow as we did.
The customer service has been very responsive and helpful.
This software is so easy to use. It has a modern, modular design that makes it easy to use, even for those who are not especially comfortable with computers.
The team shows a genuine interest in helping us achieve our goals, checks-in regularly with updates and advice, and responds quickly when help is needed.
Guesty has really impressed us manage our properties by helping us cut costs and be efficient.
The UI looks good and there are a lot of integration options.
Being able to have a holistic view or my calendar, earnings, performance etc. My favorite thing about this software is the automation and the amount of customization that you can do with automation.
Guesty For Hosts logo
4.7
524

Running a rental business is hard. Guesty makes it easy.

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.5
Pros and Cons from Guesty For Hosts users   
+15
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
We used the product for the trial period and there is a lot to be learned about how it can best be used but the help team ensure everything is clear and work fare for you.
Paying $100 / year extra for the booking engine to utilise your own domain name is ridiculous in my opinion.
I like that such many features are included in the subscription. Your Porter has provided an opportunity for me to explore several opportunities for growing our hospitality business.
It is sometimes a bit hard to navigate. Occasionally gets stuck in one spot.
Honestly I love the features. I love that you can have multiple listings and and not have to go on multiple websites.
Sometimes there is a delay in the automated messaging more than hour. Even that I stop the automated messages, sometimes the software sends it.
Clean, easy to use interface. Good help files, easy to set up and integrate with PriceLabs.
It can be glitchy at times and integrating with booking.com was difficult.
I found the automated messaging that operated on both booking platforms very useful. The simple format was very welcome as i did not want anything too complex or complicated.
The pricing is quite fair, the automation is relatively timely and there is quite a bit of extra functionality to help any airbnb host gain an edge in the market.
I can share my calendar with my cleaner, view income reports and even update my Airbnb listing using Yourporter App. It's the best automation hosting tool out there.
Overall I'm very happy with your porter, I tried the 21 day free trial and decided to subscribe. It definitely saves me time and worth the price.
This service allowed me to set up a website with great ease.
It is super easy to use. And the whole interface of the app is very human-centric.
The integration with Booking/VRBO is also a plus. Some of the better PMS services only have airbnb and VRBO and other have over 100+ and they don't matter.
Very easy to set up with my existing Airbnb and Booking.com accounts. Most suitable for what I needed - just 2 properties that I manage / maintain myself.
Customer service has been very helpful when I've had problems. Love the weekly reports for Airbnb ranking.
The customer service is great but the product still has a ways to go.
Rezdy logo
4.6
227

Tours & activities online booking and distribution platform

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.4
Pros and Cons from Rezdy users   
avatar
avatar
+15
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
It has a great user interface as well as good automation, customer templates and great API. Good for scheduled activities.
I would prefer a flat monthly fee. Some of the fields are missing from the reports which is frustrating.
No glitches, no hacks, and runs just very very smoothly. The monthly updating is essential to improve it & keep the quality at a top industry best standard.
Lack of customer service. Malfunctioning software.
Ease of use, format of information is really good. Adding tours or cloning tours and alterations is great.
But the not good part is the lack of payment integration with the Brazilian market.
If you are starting up, It is a very good way to prepare your company for growth.
Difficult to separate the genuine resellers from time wasters.
Very nice, reach platform that requires a certain level of training but well worth the time invested.
Rezdy has made vouchers, sharing products, agents commission, promo codes easy , seamless delivery and instant confirmation for FIT and agents - love it.
Easy to implement and easy to use. Very stable and reliable.
To be able to have our clients book into our stargazing tours and have all the required info there, auto emails, etc. is just fabulous. It means we do not have to man the office all the time.
I like the integration with big third party booking sites so we can offer live inventory. I also like the email system for customers and the professional interface.
The network of suppliers within the marketplace was important to us, to be able to sell our product but also purchase other products at a negotiated rate. Customer service/support is very responsive.
They made the setup and deploment of products so easy. Our team is now confident and consumers also find it so easy to make bookings.
The onboarding and support teams are excellent.
Every business has different needs, but if Rezdy software suits your needs, the experience of working with them is a good one.
Very good but expensive ,it was better to make good offers and better prices and commission.
Erbon Software logo
4.8
45

Hotel management platform

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.6
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.7
Pros and Cons from Erbon Software users   
No pros & cons found
Smoobu logo
4.5
176

The All-in-One Software for Short-Term & Vacation Rentals

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.5
    Ease of use
    4.5
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Smoobu users   
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+15
The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.
Suddenly all your blocked dates become available & you must re-block them all on Smoobu. It's awkward, difficult to use & the support is hopeless.
Smoobu is easy to use from any mobile device and it helps me save a lot of time. The support staff are friendly, helpful and readily available to answer questions and solve issues.
Dreadful, time consuming, very poor online support, who were surprisingly rude.
I am thoroughly impressed with the service and am grateful that I found something I am happy to pay for and proud to continue using.
Without Smoobu there was a constant risk of double-bookings occurring across platforms.
Perhaps this is one of the strongest points of Smoobu. It is true that communication with the customer service department is easy, fast and always in a friendly and professional tone.
So missing a few smaller details - especially Google Hotel ads.
Best viable solution for small property owners with great CUSTOMER SUPPORT, CLEAN FEATURES & PRICING.
Smoobu is evolving and staying on top of its game. There was never an issue not solved and very important Smoobu team delivered what they promised.
There is no need to have great computer skills, you are guided step by step and if that is not enough, clear and comprehensive video tutorials are offered.
Great supportWorksVery fastIntegrates nice with channels.
The platform is easy to use,intuitive and responsive,easily accessible on all devices. The customer service is fast and helpful.
Very easy to use, good design, excellent customer service.
I love that you are able to create a booking tool and website from the portal, and customise the bookings from various portals that are clearly identifiable by colour coding.
Already converted many of my colleagues into clients and would highly recommend it to anyone looking for a tool that helps organise your hospitality small business.
The simplicity of setup and use, great performances, money for value, made life easier. Exceptional Italian customer support.
Total administrative solution for STR business. Email, availability calendar and pricing well integrated.
The easy interface enables me to manage reservations better and faster. In general, I am very satisfied with the product because it helps me stay on top of things.