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Punchpass

4.7
(38)

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Discover the joyful side of studio management

(7)

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Punchpass Pricing, Features, Reviews and Alternatives

Punchpass FAQs

Q. What type of pricing plans does Punchpass offer?

Punchpass has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Punchpass?

Punchpass has the following typical customers:
Freelancers, Mid Size Business, Small Business


Q. What languages does Punchpass support?

Punchpass supports the following languages:
Chinese (Traditional), Dutch, English, French, German, Japanese, Norwegian (Bokmal), Spanish, Swedish


Q. Does Punchpass support mobile devices?

Punchpass supports the following devices:
Android, iPad, iPhone


Q. Does Punchpass offer an API?

No, Punchpass does not have an API available.


Q. What other apps does Punchpass integrate with?

Punchpass integrates with the following applications:
Stripe, Mailchimp


Q. What level of support does Punchpass offer?

Punchpass offers the following support options:
Chat, Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support

Punchpass product overview

Price starts from

99

Per month

Flat Rate

What is Punchpass?

Online scheduling and booking is where we started our journey and is still at the core of what we do but Punchpass has evolved into so much more.

Key benefits of using Punchpass

Create an online class schedule which can include weekly classes, private sessions, appointments, workshops, courses and special events.

Offer online classes using our Zoom integration (or another provider) and make recorded classes available to your students in your video content library.

Seamlessly take online payments using our Stripe integration and create unlimited passes, memberships, gift cards, discount codes and more.

Customizable emails make communicating with your customers intuitive and as hands-off as you like. Set up email automations so you can capture your community's attention at key stages in their customer journey.

Access powerful reporting so you can better understand class trends and keep on top of your accounting and payroll needs.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
Knowledge Base
FAQs/Forum
Phone Support

Training options

Documentation
Live Online
Webinars
Videos

Not sure about Punchpass? Compare it with a popular alternative

Starting from

99

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Starting from

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/user

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Why am I seeing this?

Punchpass pricing information

Value for money

4.5

/5

38

Starting from

99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Punchpass features

Functionality

4.4

/5

38

Total features

80

6 categories

Most valued features by users

Reporting/Analytics
Third-Party Integrations
Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Mobile Access
Customizable Branding

Functionality contenders

Punchpass users reviews

Overall Rating

4.7

/5

38

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

28

9

0

0

1

Pros
The support team are amazing - so helpful and responsive with the setup and ongoing support. A special mention to [SENSITIVE CONTENT.
The simplicity of set up was great. I love that they make links to the site and specific passes easy to find and then copy to send to customers or put into marketing materials.
The software is great, super usable and the customer service is outstanding.
Cons
Just frustrated with the level of support punchpass offers.
I was using paper cards and it was making my life crazy. People would lose them, and expect me to know what was on them, etc.
Was blamed for not understanding the software when there were glitches with online payment occuring additional fees. Not a good look blaming customers.

Overall rating contenders

AR
AvatarImg

Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

We absolutely love using Punchpass as our reservation system for our wellness studio.

Reviewed 6 years ago
Pros

Using Punchpass was a breath of fresh air after having tried MindBody for a few month, paid an unjustifiable amount of money, had terrible customer service and couldn't get all the functionalities we wanted. Punchpass simplifies the admin side of it. It integrates with Stripe and their customer service is amazing.

Cons

The design and client experience isn't the most beautiful. However, a lot of improvements have been made lately and the site looks much better/modern now!

MR
AvatarImg

Monica R.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding Customer Service Support

Reviewed a year ago

It manages memberships, online booking, selling packages and recurring memberships, the user interface is easy for our older clientele to use and the customer service is amazing.

Pros

This software is so user-friendly and easy to set up. It has all the features I need to run my yoga studio, and it's incredibly reliable (it never goes down or has bugs).The support team are amazing - so helpful and responsive with the setup and ongoing support. A special mention to [SENSITIVE CONTENT]. I had over 7000 users to migrate and the process was seamless.

Cons

I love it, its so intuitive and easy to use.

Vendor response

Thank you Monica! Great to have Cultivate Calm Yoga on Punchpass. ����

DK
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Delrae K.

Health, Wellness and Fitness, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great System for a Studio Space

Reviewed 2 months ago

I used punchpass for about 5 Years and loved it, they would be an amazing option for a studio that ran classes and wanted something easy and affordable.

Pros

Punchpass was a super easy system to use. I loved how easy it was to book classes and get members signed up. It was a very affordable system as well which is why I would recommend it to other places. The customer Support is amazing and they help you very quickly.

Cons

The only reason I switched from Punchpass is because I needed a system that was more geared towards running a Gym than just classes. Like being able to sign up for a Monthly Auto debit plan. The other reason is because I needed to switch to a company that could integrate with KISI since I was switch how members access the Gym. Punch pass did do all the other things I needed and loved but the change was critical to how I moved forward with running my signups.

Vendor response

Thanks for taking the time to leave a review! We completely understand that you needed to go with a software that plays nicely with your other systems and an integration with KISI is not quite in our wheelhouse at this stage. We do offer monthly auto debit memberships though so we're still a great fit for gyms and other spaces that need that option!

AR
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Verified reviewer

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Poor Customer service

Reviewed 5 years ago

Just frustrated with the level of support punchpass offers. Have since looked to moving to MindBody with improved customer service.

Pros

Cheaper than the competitors in the booking market.

Cons

Customer service was very poor. Was blamed for not understanding the software when there were glitches with online payment occuring additional fees. Not a good look blaming customers.

BO
AvatarImg

Bernhard O.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great software : not too complex but all the important features for a medium sized yoga studio

Reviewed 2 years ago

Great product and superb service. From the integration over some questions here and then, the team is always quickly helping out.

Pros

The backend is easy to use, reliable and comes with good reporting to keep an eye on sales and customers activities. From the client's side no complaints, user friendly. Modern design that fits nicely into our website.

Cons

Not much to complain about... a bit more flexibility when it comes to manually adjusting payments would be nice (especially for memberships)

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