I am very satisfied with PunchPass I have more to learn since I have only just finished my free trial and opened my account!
Pros
I am still learning but I was able to figure things out and I am not very technical. I can check my students in so much much faster!
Cons
It would be nice to be able to down load emails from contacts. Maybe you can but didn’t find a reference to that.
Rating breakdown
Likelihood to recommend: 10/10
A good system for a larger studio.
Pros
It’s a great alternative to MindBody. Much easier to setup and use and much more affordable.
Cons
Being from Namibia, payment integrations of Stripe and PayPal don’t work for me, thus creating a a lot of manual payment processing.
Hi Liezl - Thanks for the review!
Rating breakdown
Likelihood to recommend: 7/10
Just frustrated with the level of support punchpass offers. Have since looked to moving to MindBody with improved customer service.
Pros
Cheaper than the competitors in the booking market.
Cons
Customer service was very poor. Was blamed for not understanding the software when there were glitches with online payment occuring additional fees. Not a good look blaming customers.
Rating breakdown
Likelihood to recommend: 0/10
Excellent communication and very easy launching their system. Immediate customer responses.
Pros
It was so much easier to set up and costs much less than MINDBODY, which is essential for a small start up business like many fitness programs are. It has features I can grow into (and pay for) but eliminates the bells and whistles I don’t need. The people that assist me checking in clients report it is easy to learn. No long lines waiting to check in.
Cons
Doesn't have a downloadable app feature.
I would like there to be a tighter interface with external card reader payments so I don’t have to enter these manually but I know that would happen if I paid for more services.
Rating breakdown
Likelihood to recommend: 10/10
I have trialled many softwares for our yoga studio, and implemented a few of them. They were all messy for something that's meant to make it smoother! Punchpass is simple, fast and really effective. And they're always right there in response when you have questions - I've had MANY, despite it being more intuitive & straightforward than any other software I've tried, and they've always, always, been obliging. And while not the cheapest, it's far from the most expensive. Can't recommend highly enough.
Pros
Ease. Simplicity. Clarity. SImple and fast upon book in before class. Easy for students to use. Gives totals of passes sold, so helps with the books.
Cons
There's not yet a waitlist capacity, which they tell me though is in the pipeline - this would be really, really helpful. Also passes can get lost if the clients don't make an account before they purchase it - would be great to take the ability for them to do this away as it's a bit of a problem. And lastly the name! But it's still great software - unsurpassed.
Hi Ally-
Thank you SO much for taking the time to write such a lovely review of Punchpass. You warmed our hearts with your very kind words ¿.
And good news! We JUST added an easy way for you to restrict pass purchases to those who are logged on to Punchpass. Thanks for the suggestion!
Best,
Sharon
Rating breakdown
Likelihood to recommend: 10/10
14-day free trial. No credit card required.
Punchpass has 3 pricing plans to fit your needs and your budget. We offer full support, unlimited users, and unlimited data with all plans.
We have a free 2-week trial, if you'd like to check it out yourself. We don't take your credit card, and there's absolutely no obligation. Sometimes it's good to get a feel for things so you can see for yourself what it's like. Our customers really like it!
We're always happy to answer questions during your trial period too. The trial is guided -- you can add a class to your schedule, add a test customer & see how it all works. if you like it, we can get your data over & you'll be ready to go!
The trial is fully featured, so you can see exactly how everything works before you start paying for the service.
We'd love to help you out!
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