Punchpass Pricing, Features, Reviews & Comparison of Alternatives

Punchpass

Customer & attendance tracking for yoga and fitness studios

4.64/5 (25 reviews)

Punchpass overview

Punchpass is a pass and punchcard sales and tracking software which offers online sales and payment, attendance tracking, scheduling, reservation, reporting, and self check-in capabilities. Although aimed at fitness studios, instructors, and personal trainers, Punchpass can also be used by other businesses offering session-based services, such as dog obedience schools and academic tutoring programs.

Punchpass allows you to create multiple pass types, single class passes, multi-visit punchcards, unlimited passes, class-specific passes, and discount codes. Customers can buy passes online, with integrated payment processing, and Punchpass automatically sends out purchase confirmation emails which can be customized by users. Attendance can be taken at classes, both through self check-in by customers, and users marking attendance within a class through a computer, tablet, or smartphone. New customers can be added, and passes assigned, while attendance is being taken, with Punchpass automatically flagging any customers without passes.

Punchpass presents users with monthly summaries of their business performance, including information on the number of passes sold, total revenue, and revenue by class. Users can also view more detailed reports, and download data in CSV format. Full customer histories can be accessed, with details of active and expired passes, and class attendance, which can be used to target emails to particular customer groups, such as those who have not attended a class in the last month.

Your customers can log into Punchpass online to view their purchase and class histories, purchase passes, check class schedules, make reservations, and more.

You can allow other instructors and staff to help with the administrative duties, including taking attendance and selling passes in person. You can restrict their access as necessary.
punchpass.com

Pricing

Starting from
$34/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Traditional), Dutch, French, German and 4 other languages, Japanese, Norwegian, Spanish, Swedish
Punchpass screenshot: Punchpass includes tools for scheduling, attendance tracking, pass sales, reporting, and morePunchpass Overview for New UsersPunchpass screenshot: Users can mark class attendance in Punchpass, including customers without passesPunchpass screenshot: Punchpass produces monthly attendance and revenue summaries, with detailed reports also availablePunchpass screenshot: Users can view customer histories in Punchpass, including their active and expired passesPunchpass screenshot: Punchpass allows users to email all customers or specific groups, and customize the content of emails which are automatically for expiring passes, purchase receipts, and morePunchpass screenshot: Users can set up multiple pass types in Punchpass and sell them onlinePunchpass screenshot: Punchpass allows users to embed their class schedule in their website for customers to seePunchpass screenshot: Customers can make class reservations online with PunchpassPunchpass screenshot: Punchpass allows users to customize their pass types, class times, instructors, class descriptions, email text, and morePunchpass screenshot: Customers can check themselves into classes on arrival with PunchpassPunchpass screenshot: Users can also allow customers to log into Punchpass from home to view their histories, purchase passes, and make reservations

Punchpass reviews

Value for money
Features
Ease of use
Customer support
  4.2
  3.9
  4.6
  4.8
Anonymous

Amazing customer service and a product that ticks most of the boxes that a small business would want

Used daily for less than 6 months
Reviewed 2018-02-01
Review Source: Capterra

Reduced software costs Ease of booking classes for customers increased Functionality for class instructors increasedWhat initially drew me to Punchpass was the cost for service, compared to other software which contained so many confusing features that we didn't need for a cost that we couldn't easily afford, Punchpass does almost everything that we need as a small business spread across multiple locations that we need. It allows us to have control as administrators but also to delegate certain responsibility to our instructors and let's them have control of their own schedule which is important to us. It allows our customers to easily locate classes near to them, and allows us to streamline our waiver, and class check in process. Customer support is very responsive to requests and are a pleasure to deal with.

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Ally Goodwin

FANTASTIC - software & service! After a long hunt, have found!!

Used daily for less than 6 months
Reviewed 2016-08-10
Review Source: Capterra

I have trialled many softwares for our yoga studio, and implemented a few of them. They were all messy for something that's meant to make it smoother! Punchpass is simple, fast and really effective. And they're always right there in response when you have questions - I've had MANY, despite it being more intuitive & straightforward than any other software I've tried, and they've always, always, been obliging. And while not the cheapest, it's far from the most expensive. Can't recommend highly enough.Ease. Simplicity. Clarity. SImple and fast upon book in before class. Easy for students to use. Gives totals of passes sold, so helps with the books.

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Dave Mackey

One word: Awesome. The team at PunchPass should be the gold standard for customer service.

Used daily for 6-12 months
Reviewed 2018-05-08
Review Source: Capterra

Incredibly easy to setup. Incredibly easy to use. Full feature set. Allows us to focus on running our studio rather than spending hours and hours dealing with IT headaches as was the case before we discovered PunchPass. Loving the newly released version.

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Brian K

Most of the features for the right price

Used daily for less than 6 months
Reviewed 2017-03-28
Review Source: Capterra

The team over at Punchpass have been great! They have a simple straightforward chat client on all their pages and have been 100% responsive with 24 hours or less of all my requests. The software is going to meet all of our needs for right now. We are a woodshop and offer classes and shop time. Members can check online to see if the shop has open slots and can schedule before they come in. This keeps the shop from getting crowed at any given time. We also have the ability to open up classes to the general public for a price. Could be a little easier when we do mass edits, but part of the beauty of Punchpass is the simplicity and not having too many features helps them stay focused on their core competency. Simple and straight forward to use.

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Anonymous

We absolutely love using Punchpass as our reservation system for our wellness studio.

Used daily for 6-12 months
Reviewed 2018-05-04
Review Source: Capterra

Using Punchpass was a breath of fresh air after having tried MindBody for a few month, paid an unjustifiable amount of money, had terrible customer service and couldn't get all the functionalities we wanted. Punchpass simplifies the admin side of it. It integrates with Stripe and their customer service is amazing.

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Punchpass pricing

Starting from
$34/month
Pricing options
Free trial
Subscription
View Pricing Plans

14-day free trial. No credit card required.

Punchpass has 3 pricing plans to fit your needs and your budget. We offer full support, unlimited users, and unlimited data with all plans.

We have a free 2-week trial, if you'd like to check it out yourself. We don't take your credit card, and there's absolutely no obligation. Sometimes it's good to get a feel for things so you can see for yourself what it's like. Our customers really like it!

We're always happy to answer questions during your trial period too. The trial is guided -- you can add a class to your schedule, add a test customer & see how it all works. if you like it, we can get your data over & you'll be ready to go!

The trial is fully featured, so you can see exactly how everything works before you start paying for the service.
We'd love to help you out!

Punchpass features

Customizable Templates
Electronic Payments

API (309 other apps)
Activity Dashboard (182 other apps)
Activity Tracking (132 other apps)
Automatic Notifications (171 other apps)
Automatic Reminders (163 other apps)
CRM Integration (118 other apps)
Calendar Management (157 other apps)
Contact Database (113 other apps)
Custom Fields (130 other apps)
Customer Database (126 other apps)
Customizable Branding (156 other apps)
Customizable Reporting (135 other apps)
Data Import/Export (151 other apps)
Email Integration (156 other apps)
Mobile Integration (121 other apps)
Reporting & Statistics (181 other apps)
Social Media Integration (134 other apps)
Third Party Integration (175 other apps)

Additional information for Punchpass

Key features of Punchpass

  • Customer self check-in
  • Restricted passes
  • Purchase histories
  • Segmented emails
  • Multi-language
  • Attendance tracking
  • Data backups
  • Customer logins
  • Online payments
  • Customer histories
  • Customizable automated emails
  • Online pass purchases
  • Bulk email
  • Instructor logins
  • Multi-currency
  • Monthly summaries
  • Revenue tracking
  • Customer reports
  • Online schedule
  • Class reservations
View All Features

Benefits

Online class schedule
Customer self check-in
Custom email creation & delivery
Automated email receipts and reminders
Full reporting
Sell passes online
Accept customer reservations
Waitlists for full classes
Offer series and workshops
Private 1-on-1 sessions
Sell recurring memberships
Collect online waivers
Offer customer logins so your clients can easily:
- Check their current pass status
- Purchase new passes
- See their upcoming reservations
- Book into classes quickly
- See their attendance history