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Akio.CX Logo

Multi-channel customer relations management platform

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Akio.CX - 2026 Pricing, Features, Reviews & Alternatives

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Akio.CX overview

What is Akio.CX?

Akio.CX is a cross-channel customer relations platform, combined with advanced text analysis of customer feedback.

Akio is designed to help companies optimise the customer service experience and improve customer knowledge.

Key benefits of using Akio.CX

Native omnichannel cloud platform
All traditional and digital channels in one place: telephone, email, chat and social media.

Simple and user-friendly
A unified customer service platform. Agents have access to a customised application that enables them to provide an omnichannel experience to all customers.

Customer-centric
A unified omnichannel knowledge base is available to your agents at all times, regardless of the channel they are using to communicate with your customers.

Cutting-edge technology
All of our applications can easily be integrated with other business applications through APIs, webhooks, connectors and more.

Starting price

40per feature /
per month

Alternatives

with better value for money

Akio.CX’s user interface

Ease of use rating:

Akio.CX reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

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Akio.CX's features

Access controls/permissions
Activity dashboard
AI copilot
Alerts/Escalation
API
Audience targeting
Automated routing
Automatic call distribution
Blended call center
Boolean search
Call center management
Call list management
Call logging
Call monitoring
Call recording
Call reporting
Call routing
Call scripting
Call transfer
Campaign management
Canned responses
Catalog management
Chat/Messaging
Collaboration tools
Communication management
Competitive analysis
Complaint monitoring
Computer telephony integration
Contact database
Contact management
Content management
Customer complaint tracking
Customer database
Customer profiles
Customizable branding
Customizable reports
Dashboard
Decision support
Document storage
Email management
Email templates
Feedback management
Forms management
Full text search
Geotargeting
Impact measurement
Inbound call center
Influencer tracking
Interaction tracking
Issue tracking
IVR
Knowledge base management
Language detection
Live chat
Macros/Templated responses
Manual dialer
Mobile access
Multi-Channel communication
Multi-Channel management
Multiple Scripts
Negative feedback management
On-Demand communications
Outbound call center
Performance metrics
Personalization
Phone Key Input
Predictive analytics
Progressive dialer
Queue management
Real-Time analytics
Real-Time chat
Real-time consumer-facing chat
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Reputation management
Review monitoring
Review notification
Routing
Search/Filter
Semantic Search
Sentiment analysis
Service level agreement (sla) management
SMS messaging
Social listening
Social media integration
Social media monitoring
Summarization
Support ticket management
Survey/Poll management
Tagging
Taxonomy Classification
Template management
Text analysis
Text editing
Text to speech
Topic clustering
Transcripts/Chat history
Transfers/Routing
Trend analysis
Voice Customization
Voice mail
Workflow management

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Akio.CX pricing

Value for money rating:

Starting from

40

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Akio.CX price and value

Value for money rating:

Akio.CX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat

Training options

Documentation
In Person
Live Online

Akio.CX FAQs

Q. What type of pricing plans does Akio.CX offer?

Akio.CX has the following pricing plans:
Starting from: €40.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Akio.CX?

Akio.CX has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Akio.CX support?

Akio.CX supports the following languages:
Dutch, Chinese (Traditional), Irish, Hebrew, Arabic, French, Norwegian (Bokmal), Ukrainian, Italian, Swedish, Danish, English, Russian, German, Korean, Turkish, Finnish, Spanish, Polish, Thai, Indonesian, Portuguese, Hungarian, Chinese (Simplified), Japanese, Czech


Q. Does Akio.CX offer an API?

Yes, Akio.CX has an API available for use.


Q. What level of support does Akio.CX offer?

Akio.CX offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat

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