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AnyDesk Logo

Remote desktop software

Table of Contents

AnyDesk - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

AnyDesk overview

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Based on 1784 verified user reviews

What is AnyDesk?

AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.

Who uses AnyDesk?

By industry, AnyDesk reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for AnyDesk cited by reviewers is remote desktop (74% of reviewers).

What do users say about AnyDesk pricing?

Most reviewers indicate that AnyDesk delivers strong value for money, especially with its free version and competitive pricing. Some users report limitations in the free plan and feel paid plans can be expensive for small businesses.

Starting price

22.9flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Remote Access

Performance and Speed

Customer Support

Security and Access Control

Screen display and resolution issues

Unresponsive customer support and policies

AnyDesk’s user interface

Ease of use rating:

AnyDesk pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(26)
3-4(526)
5(1,232)

What do users say about AnyDesk?

AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.

Select to learn more


Who uses AnyDesk?

Based on 1,784 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Telecommunications
Graphic Design
Others

Use cases

Remote Desktop
Remote Support

AnyDesk's key features

GetApp's analysis of 308 verified user reviews collected between July 2021 and September 2024 identifies AnyDesk's most critical features and summarizes user sentiment about those features.

Remote access/control

Reviewers appreciate AnyDesk's remote access/control capabilities, highlighting its ability to access computers from any location, including mobile devices. They find it efficient even with slow internet speeds and value the ease of connecting to multiple computers simultaneously. Users report that it maintains screen properties, which is important for tasks like programming. They also mention the security capabilities, such as using strong passwords and default keys, and note that it simplifies IT support and troubleshooting. Of the 235 AnyDesk users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.


Access controls/permissions

Users report that AnyDesk's access controls/permissions provide high security and customization. They appreciate the ability to set specific permissions, such as restricting file copying or screen sharing, and the option to grant or revoke access at any time. Reviewers highlight the capability's usefulness in maintaining data privacy and controlling remote access, which is particularly beneficial for IT support and managing multiple users. Of the 166 AnyDesk users who gave detailed accounts of their use of Access Controls/Permissions, 97% rated this feature as important or highly important.


Screen sharing

Reviewers indicate that AnyDesk's screen sharing feature is essential for collaboration and remote support. They find it useful for real-time monitoring, training, and troubleshooting. Users appreciate the high-quality screen resolution and the ability to share screens across different operating systems. However, some mention occasional lag and slow performance, especially with poor internet connections. Of the 192 AnyDesk users who gave detailed accounts of their use of Screen Sharing, 91% rated this feature as important or highly important.

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“it provide high quality screen sharing.its free of cost software.very useful for professional use.”
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Chit B.

web developer

“It became difficult to view all the actions made for many clients in one day.”
AP

ANIENTO P.

Executive Operations

“User experience while sharing screens and transferring data, helps me in most situations to explain the issues and constraints I'm facing while working, and to get resolved them.”
JA

Joseph A.

Recruiter

“Sometimes while screen sharing the quality of video decreases which is very annoying.”
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Ruchika G.

Quality Analyst


Unattended access

Users find AnyDesk's unattended access feature very helpful for accessing remote devices without needing someone on the other end to accept the connection. They appreciate the ability to set passwords for secure access and note its usefulness for IT support and remote work. However, they mention that the capability is dependent on the remote device being powered on and connected to the internet. Of the 94 AnyDesk users who gave detailed accounts of their use of Unattended Access, 90% rated this feature as important or highly important.


Multiple monitor access

Reviewers highlight AnyDesk's multiple monitor access as a valuable feature for improving productivity. They appreciate the ability to view and control multiple screens simultaneously, which is particularly useful for professionals working with multiple applications. Users report that it enhances teamwork and allows for efficient remote support. However, some note that it can be slow and may freeze when accessing more than three monitors. Of the 105 AnyDesk users who gave detailed accounts of their use of Multiple Monitor Access, 80% rated this feature as important or highly important.


Real-Time chat

Users appreciate AnyDesk's real-time chat feature for effective communication during remote sessions. They find it useful for providing instructions, troubleshooting, and collaborating with colleagues. Reviewers mention that it helps when audio communication is not possible and value the ability to send messages instantly. However, some users prefer using other communication tools for more extensive conversations. Of the 113 AnyDesk users who gave detailed accounts of their use of Real-Time Chat, 80% rated this feature as important or highly important.


All AnyDesk features

Features rating:

Active directory integration
API
Application management
Audit trail
Authentication
Chat/Messaging
Collaboration tools
CRM
Customizable branding
File sharing
File transfer
Mobile access
Monitoring
Print management
Remote printing
Reporting/Analytics
Reporting & statistics
Screen recording
Self service portal
Session recording
Session transfer
Single sign on
Support ticket management
Surveys & feedback
Troubleshooting
Two-Factor authentication
User management
Whiteboard

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AnyDesk pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Solo

22.9

Per month

Features included:

  • 1 licensed user with 3 login devices
  • 1 concurrent connection (outgoing)
  • Up to 100 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Feature set for individuals
  • Mobile device management included

Standard

35.9

Per month

Features included:

  • 20 licensed users in a team
  • Starts with 1 concurrent connection (add-on available)
  • Up to 500 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Standard user management
  • Custom client generator
  • Mobile device management included

Advanced

79.9

Per month

Features included:

  • 50 licensed users in a team
  • Starts with 2 concurrent connections (add-on available)
  • Up to 1000 managed devices (Unattended Access)
  • Unlimited devices to connect to (Interactive Access)
  • Advanced user management
  • Custom client generator
  • Command line interface
  • Mass deployment (MSI)
  • Group policies
  • Phone support
  • Mobile device management included

User opinions about AnyDesk price and value

Value for money rating:

To see what individual users think of AnyDesk's price and value, check out the review snippets below.

“Overall it is tool for small organizations to have remove desktop troubleshooting and provides support to technical team”
SK

Sim K.

Admin

“We had to delete Anydesk from all the systems after a cybersecurity breach in 2024 and only use it as an absolutely last resort”
YK

Yurii K.

Technical Support Specialist

AnyDesk integrations (5)

Integrations rated by users

We looked at 1,784 user reviews to identify which products are mentioned as AnyDesk integrations and how users feel about them.

Integration rating: 4.1 (9)

Integration rating: 5.0 (3)

Atera logo
Atera

Integration rating: 5.0 (2)

Atera is our IT Management suite, so integrating into that is critical

TS

Tom S.

Director

Integration rating: 4.0 (2)

a3ERP logo
a3ERP

Integration rating: 4.0 (1)

AnyDesk customer support

What do users say about AnyDesk customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of AnyDesk customer support.

A number of users highlight that AnyDesk's customer support is efficient, responsive, and helpful in resolving issues quickly.

A number of users report difficulty reaching support, slow or absent responses, and a lack of effective technical assistance.

Support options

Email/help desk
Chat
Phone support
Knowledge base

Training options

Documentation
Videos
Live online

To see what individual users say about AnyDesk's customer support, check out the review snippets below.

“Customer support is excellent.”

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Osama S.

Manager

“Very good for a simple customer support tasks where you need to control user's computer to show them something/install something”

YK

Yurii K.

Technical Support Specialist

“I tried reporting to the customer support but may be network issue or other.”

VV

Vimal V.

Front end Developer

“Customer support was only requested once but was poor and slow to respond. ”

DC

Donald C.

Manager

AnyDesk FAQs

Q. What is AnyDesk used for?

AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices. AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more. AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.

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