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AnyDesk
5
1.2K
4
450
3
76
2
9
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote desktop software
Table of Contents
AnyDesk - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AnyDesk overview



Based on 1784 verified user reviews
What is AnyDesk?
AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.
Who uses AnyDesk?
By industry, AnyDesk reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for AnyDesk cited by reviewers is remote desktop (74% of reviewers).
What do users say about AnyDesk pricing?
Most reviewers indicate that AnyDesk delivers strong value for money, especially with its free version and competitive pricing. Some users report limitations in the free plan and feel paid plans can be expensive for small businesses.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Remote Access
Performance and Speed
Customer Support
Security and Access Control
Screen display and resolution issues
Unresponsive customer support and policies
AnyDesk’s user interface
AnyDesk pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.3
Reviews sentiment
What do users say about AnyDesk?
AnyDesk is a remote desktop tool with key features that include remote access/control, access controls/permissions, screen-sharing, unattended access, multiple monitor support, real-time chat, and more.
Select to learn more
Who uses AnyDesk?
Based on 1,784 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AnyDesk's key features
GetApp's analysis of 308 verified user reviews collected between July 2021 and September 2024 identifies AnyDesk's most critical features and summarizes user sentiment about those features.
Reviewers appreciate AnyDesk's remote access/control capabilities, highlighting its ability to access computers from any location, including mobile devices. They find it efficient even with slow internet speeds and value the ease of connecting to multiple computers simultaneously. Users report that it maintains screen properties, which is important for tasks like programming. They also mention the security capabilities, such as using strong passwords and default keys, and note that it simplifies IT support and troubleshooting. Of the 235 AnyDesk users who gave detailed accounts of their use of Remote Access/Control, 100% rated this feature as important or highly important.
Users report that AnyDesk's access controls/permissions provide high security and customization. They appreciate the ability to set specific permissions, such as restricting file copying or screen sharing, and the option to grant or revoke access at any time. Reviewers highlight the capability's usefulness in maintaining data privacy and controlling remote access, which is particularly beneficial for IT support and managing multiple users. Of the 166 AnyDesk users who gave detailed accounts of their use of Access Controls/Permissions, 97% rated this feature as important or highly important.
Reviewers indicate that AnyDesk's screen sharing feature is essential for collaboration and remote support. They find it useful for real-time monitoring, training, and troubleshooting. Users appreciate the high-quality screen resolution and the ability to share screens across different operating systems. However, some mention occasional lag and slow performance, especially with poor internet connections. Of the 192 AnyDesk users who gave detailed accounts of their use of Screen Sharing, 91% rated this feature as important or highly important.

Chit B.
web developer
ANIENTO P.
Executive Operations
Joseph A.
Recruiter

Ruchika G.
Quality Analyst
Users find AnyDesk's unattended access feature very helpful for accessing remote devices without needing someone on the other end to accept the connection. They appreciate the ability to set passwords for secure access and note its usefulness for IT support and remote work. However, they mention that the capability is dependent on the remote device being powered on and connected to the internet. Of the 94 AnyDesk users who gave detailed accounts of their use of Unattended Access, 90% rated this feature as important or highly important.
Reviewers highlight AnyDesk's multiple monitor access as a valuable feature for improving productivity. They appreciate the ability to view and control multiple screens simultaneously, which is particularly useful for professionals working with multiple applications. Users report that it enhances teamwork and allows for efficient remote support. However, some note that it can be slow and may freeze when accessing more than three monitors. Of the 105 AnyDesk users who gave detailed accounts of their use of Multiple Monitor Access, 80% rated this feature as important or highly important.
Users appreciate AnyDesk's real-time chat feature for effective communication during remote sessions. They find it useful for providing instructions, troubleshooting, and collaborating with colleagues. Reviewers mention that it helps when audio communication is not possible and value the ability to send messages instantly. However, some users prefer using other communication tools for more extensive conversations. Of the 113 AnyDesk users who gave detailed accounts of their use of Real-Time Chat, 80% rated this feature as important or highly important.
All AnyDesk features
Features rating:
AnyDesk alternatives
AnyDesk pricing
Pricing plans
Pricing details:
User opinions about AnyDesk price and value
Value for money rating:
To see what individual users think of AnyDesk's price and value, check out the review snippets below.
Sim K.
Admin
Yurii K.
Technical Support Specialist
AnyDesk integrations (5)
Integrations rated by users
We looked at 1,784 user reviews to identify which products are mentioned as AnyDesk integrations and how users feel about them.
Integration rating: 4.1 (9)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“Atera is our IT Management suite, so integrating into that is critical”
Tom S.
Director
Integration rating: 4.0 (2)
Integration rating: 4.0 (1)
AnyDesk customer support
What do users say about AnyDesk customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AnyDesk customer support.
A number of users highlight that AnyDesk's customer support is efficient, responsive, and helpful in resolving issues quickly.
A number of users report difficulty reaching support, slow or absent responses, and a lack of effective technical assistance.
Support options
Training options
To see what individual users say about AnyDesk's customer support, check out the review snippets below.
“Customer support is excellent.”

Osama S.
Manager
“Very good for a simple customer support tasks where you need to control user's computer to show them something/install something”
Yurii K.
Technical Support Specialist
“I tried reporting to the customer support but may be network issue or other.”
Vimal V.
Front end Developer
“Customer support was only requested once but was poor and slow to respond. ”
Donald C.
Manager
AnyDesk FAQs
AnyDesk is a remote desktop software accessible on all platforms, including Windows, MacOS, Linux, Android, and iOS. AnyDesk allows users to connect to computers remotely anywhere, anytime, and facilitates desktop sharing, remote support, and web presentation. Native iOS and Android mobile apps enable users to manage remote desktop operations on-the-go, via mobile and tablet devices. AnyDesk works in a few simple steps. First, users launch AnyDesk on their devices, then enter the AnyDesk ID displayed on the remote side. Once the session is confirmed, users have secure access to the remote device. AnyDesk provides quick access to all apps, files and settings, and allows users to collaborate and communicate with their team on work documents, presentations, and more. AnyDesk supports remote maintenance, enabling users to set-up printers or deploy new tools with one-click unattended access functionality. Encryption technology and access restrictions ensure devices are protected from any unauthorized access. Other AnyDesk features include built-in file transfer, a custom user interface, session recording, session reporting, and more.
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