AnyDesk Remote desktop software ( 4.53/ 5 479 reviews) 19,579 Alternatives to AnyDesk
Explore a recommended list of AnyDesk alternatives for your business in 2020. Compare alternatives to AnyDesk side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Remote support software & unattended remote access
What users mention about ISL Light Remote Desktop See all reviews The customatisation (f.e. with our LOGO + Technician Name) of the interface is a nice AND easy thing, together with the selfstarting video-recording is a great advantage. We like the ease of use for both the clients and ourselves, we also like the easy file transfer feature and the ability to give easy Ad Hoc support. Very powerful and fast for how lightweight it is too. The integrations with Pronto are excellent too.
Remote support and device access management solution
What users mention about dualmon Remote Access See all reviews If the computer I am accessing is turned off, then it does present a problem. Sometimes, the cleaning personnel will accidentally shut my computer off, which leaves me unable to access my computer. I can take control of a customer PC, it is secure with not only the password for your account but also for the static PC. I love the way the assistance works also, very easy. But with DualMon, all of my needs are met at a fraction of the cost. A superb value for the money.
Remote support for helpdesks, call centers and organizations
What users mention about LogMeIn Rescue See all reviews There are a lot of options for delivering the connection info. There is good reporting, and the ability to capture screens, as long as we are working from the office, and strong APIs. This program is very easy for our staff to use, and very easy for the customer to initiate a support session. The ability to transfer client sessions between Tech Support reps is great. Mobile support is amazing as I love being able to remote into my home computer from my phone.
Remote access solution for professionals and teams
What users mention about Splashtop Business Access See all reviews Lack of tech support, they refused to address tech issue and now banned me from their twitter and here i was a paying customer - sloppy compony. To be honest value is the number one reason I love this software. Compared to other solutions the cost is lower, but the product is high quality and is used on a daily basis. Very easy to use, setup was super easy, and the options available once logged in are amazing.
Virtual private network for remote and distributed teams
Multi-channel Customer Communication Platform
Simple service desk built on Jira
What users mention about Jira Service Desk See all reviews When there are large about of mini-tasks some of them can get lost. Unable to merge issues to another project. It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well. The Jira Service Desk has been a great tool within our company. I find the ability to customize your request with some required and some option fields really helpful.
Collaborative remote access solution
What users mention about SolarWinds Take Control See all reviews Take Control is a very nice value add for that package and a pretty nice remote management tool in of itself. Overall, I am happy with the product, but I would prefer to not need to buy additional services to compliment what is integrated with N-Central. When ending a session the remote computer is locked and this can be annoying. Maybe there's a setting to stop this but its not obvious and should really be optional not default.
Remote collaboration software with virtual interaction tools
What users mention about Help Lightning See all reviews Hope you'll continue bringing great functionalities to your platform to convert HL in a world leader of videocalls. HL its a great product and it is unique in the market, it can have thousands of use case all over the world. There is now especific features missing. However, it needs to be considerered in a short time road map to propose storage in EU datacenters to be compliance in GDPR for European customers.
Remote support and online meeting management solution
Web conferencing and remote support software
What users mention about TurboMeeting See all reviews The yearly cost of this technology is minimal compared to the excellent reliability, usability and support. TurboMeeting is very reliable and R*HUB is a great technology partner. On-site hub worked perfect as a host. Minimal connection issues and great app support.
The Easiest-to-Use Unified Endpoint Management Platform
What users mention about NinjaRMM See all reviews I have been able to focus on bigger task without having to worry about patching and network connectivity loss. To get notified immediately when a server is off-line is exactly what I need. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community.
On-demand attended & unattended remote support software
What users mention about Splashtop On-Demand Support See all reviews Occasionally on a bad connection, it will freeze up, but that is hardly the fault of the software. Great price to feature ratio. Fantastic sales and support experience. SOS is quite easy to walk a user through to get a remote session started. Good speed and desktop scaling is excellent.
Remote desktop and support tool for personal/commercial use
What users mention about Wayk Now See all reviews Ready in seconds and works perfectly for remote support, user friendly and a clear user interface. I have had some trouble with the software not responding sometimes, when a connection over the internet is enabled. For me personally the function to show all monitors at once (if you connected to a client with multiple monitors) is missing.
IT Systems Management Software for Internal IT and MSPs
What users mention about Kaseya VSA See all reviews All in all it's a pleasure to work with if things don't break, which is not too often compared to other software products. And what would be the fun if it never went kaput. The problem with the quantity of features is that documentation is a mess and the UI is difficult to navigate. The organization is too basic to support so many features. The interface is currently awful. Flash is not a technology that should be used in a modern product and the interface frequently fails to update accurately when using filters.
IT Automation for Today’s IT World
What users mention about ConnectWise Automate See all reviews We love that we are able to do so much with the computers that we manage on this software. Also love that we can find out hardware information through this secure application. He's amazing, and has made this software do some really incredible stuff for us. It had good functionality out of the box, but we've been adding scripts and automation to it for 5 years at this point. Great customer service, with a large knowledgebase to assist in answering questions. They've been around a while, they're the best in the business.
All-in-one remote IT monitoring and management platform.
What users mention about Pulseway See all reviews If you dont have an Active Directory environment like myself, this is a solid option. Its not going to be AS robust in features and manageability but it comes close enough. The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications. I love the fact that Pulseway is so responsive, web accessible, and the support is amazing.
Ultimate All-In-One RMM Tool Suite for MSPs and IT Pros
What users mention about Atera See all reviews Ve used all of the major RMM tools and this is the best value for what I do. The support has been very good and they reach out to offer help regularly. Used Atera for a free trial, as I liked the idea of not having to pay per endpoint. The software a was nice and clean, but very minimal in terms of advanced features and integrations. Hopefully the ticketing and reports will improve and we can start using them. For us, the parts we use are worth the price, but hopefully we can implement the other features.
Remote access & control for secure support
What users mention about Netop Remote Control See all reviews Overall, I have always been pleased with Netop. It is a great program to use. It's got great response times when in remote control of a terminal and allows for connectivity into the company's active directory for a full view of users and devices accessible. It's a great solution to use when you want to remote control your clients.
Remote Support Software That Always Works
What users mention about FixMe.IT See all reviews The software does not work with mac computers many of my customer have Macs so this creates a problem. Getting customers to the download page is super easy, installation is fast and very user friendly. The UnAttended Installation allows you to remote in at will to help users with the greatest of ease. Having the capability to use unattended access has been terrific. I also like the easy to use user interface for my customers.
Cloud-based IT operations management suite
What users mention about Syxsense See all reviews Their customer service was also excellent. They were very quick to respond, always available to help, and good people all around. The system is super easy to work with, scans are fast and the color coding of systems is super useful. The web console can be a disjointed at times. Every now and then the page doesn't refresh properly and I am forced to go back and repeat the same process over again.
Revolutionary blockchain-powered contact center software
What users mention about Fenero See all reviews Affordable solution but needs to work on its software for better reliability and performance. The software is very easy to use. It is also very well supported, packed with features and amazing reporting. Overall the platform is good and does what is supposed to do. We continue to get good results running campaigns with Qubicles.
Ticketing, powered by your Slack conversations
What users mention about GoToAssist See all reviews The software is a nice way to be able to have IT help. Easy access and useful when in satellite offices so they do not have to drive there. The best features are the ability to obtain diagnostic information on the host machine with the click of a button and the ability to have other support team members join a session. I like that the software is easy to use, the connection is smooth and it has been stable most of the time.
Manage your projects from start to finish with Wrike
What users mention about Wrike See all reviews The Gantt chart is amazing and very handy as a project management tool and good for scheduling. It has a Customized automated workflows, and also can be integrated with so many popular Apps. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice. I supposedly had access to a CSM, but they never called. We want to stress that we love and recommend Wrike mostly for its ability to combine what we see as available features from other applications under one umbrella.
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
Mobile device management software for iOS & Android devices
Remote access management software
What users mention about RemotePC See all reviews Gave it a try for literally a fraction of the cost. Works just as good if not better than the big boy. Overall it is a great software and the people I have talked to when I had a problem are knowledgeable and very nice. Good, can't think of other apps that are better for this purpose.
Remote support and desktop management solution
Remote support management solution
What users mention about GoToMyPC See all reviews I was very disappointment when my company stopped using this software. Being able to also use the mouse share and be able to use it smoothly, is awesome as well. The thing I love about this software is that I can connect to my desktop from anywhere that has WiFi.
Simple, secure, ready-to-use remote access software
What users mention about VNC Connect See all reviews It feels very streamline and functions exactly as you want remote software to function. The ability to save sessions is also a nice feature and it works well across our network. Everything is very simple which really helps with this kind of software. The mobile feature can be a little cumbersome but it's very useful on the go. VNC has been fantastic for remotely resolving issues for our users. It has an easy setup process.
Instant Remote Support. Unattended Remote Access.
What users mention about Zoho Assist See all reviews Would be great to have a more comfortable diagnostics and software deployment tracking. Maybe ability to see if other software is connected to a license without remote connection. This software is one of the best that I found on the market, it has all the important features so you can give your customers a professional support. The price/features ratio is the best. We had an emergency where our remote support software (Screenconnect) is not working because the download is blocked by our Palo Altos.
Remote meeting platform for resolving customers' queries
What users mention about ConnectWise Control See all reviews In my nearly forty years in IT, remote management software in the form of ConnectWise has been a miracle. Thank you, and keep your own tech support folks happy, they are worth it. We just switched to another system and we marvel at how easy ANY other RMM out there is compared to ConnectWise. We are all so happy to no longer have to work with this product. They are continuously looking at ways to improve this product and have been a long time fan of the ability to host yourself OR use a hosted solution.
Remote support, remote access & online meetings software
What users mention about TeamViewer See all reviews What I love from this software is that no matter how far the person is as long I have the credentials needed it’s easy as pie for me to help them with any issues they may have. It is the easiest and finest tool that I have ever used to connect devices remotely. Further, we can have good control over the users who access our devices, hence it is very safe. Sometimes the connection fails, and this is frustrating (though this may be to do with my mobile / cell signal too, not just the fault of the Teamviewer software).
Desktop-as-a-service software (DaaS) for multiple endpoints
Private, public, and hybrid cloud infrastructure software
Open-source remote desktop management software
Remote support and access management solution
What users mention about Remote Utilities See all reviews Has a great feature set, and love being able to package up the remote endpoint with my own white labelling. My last solution was VNC but looking at the logs I realized that VNC was under constant hacking attempts. Remote Utilities is very secure and full-featured and flawless in its operation. Remote Utilities does it all. With playing around with many remote access maintenance apps for years I finally found the perfect solution to my support needs.
Secure internal communication app
What users mention about Connect See all reviews Qnnect is a very nice and simple chat application with a useful features for small and big companies and a web and mobile client. Great implementation support. This is particularly important for our total cost of ownership. Technically very solid, intuitive to use, great roll out support.
Desktop-as-a-Service (DaaS) software
Remote desktop software for Windows with X11 server
Remote access and support management solution
Desktop virtualization platform for remote teams
SaaS IT Management Platform for MSP and IT Pros.
Remote Support, Privileged Access Management, Remote Work
Intelligent visual customer support solution
Access Your Computers From Anywhere
Web-based help desk and support application
Remote support and access management platform
Remote session management software for sales & support teams
Voice & unified communications for SMBs
Multi-channel communications and telephony platform
Video calling support solution for Salesforce
Personalized live customer experience & engagement
IT and remote access management solution
Remote support and access management software
Remote access and support management solution
Remote access and support management solution
Remote monitoring & management for managed service providers
What users mention about Naverisk See all reviews Ability to remote in to a system using different methods provides robust redundancy and hope for the great outcome. With a great Antivirus that Naverisk is partnered to we can be sure that our customers's critical systems are secure and stable. The Support team, they are all great, very helpful and knowledgeable. The roadmap / frequent upgrades are god.
Digital customer service platform and ticketing system
What users mention about Helpshift See all reviews Easy to plug into your app, and I like that it’s supporting attach screenshots which are very important for CRM. Very importantly too, I love the quality of support offered my team by the Helpshift customer service desk. The platform is easy to use and navigate but wish we had more analytics and better stats for tracking individual and team performance.
Email management solution to optimize response rates
What users mention about timetoreply See all reviews Set-up and execution are super easy. Platform is user friendly, which helps so I am not training Managers on how to use. Very well priced, easy to use, and perfectly tailored to my needs with easy integration. Excellent customer service as well. The employee with the best time, gets a reward. Our customer feedback ratings have greatly improved since we implemented this project.
Food delivery, tracking, and reporting solution
Remote support for small businesses, MSP's, & IT technicians
Remote support solution for field teams
Accounting & project management for construction contractors
Show any screen content from your computer over the Web
What users mention about Mikogo See all reviews Mikogo is also very simple in outlook and functionality. I like its ability to share screen contents with others during meetings. My overall experience has been great, giving me lightning fast capability to remotely share my screen. When I tried contacting support, I was unable to reach anyone by phone or chat and my emails went unanswered. I was given no other option than to drop my subscription and look for another service.
Enterprise remote support solution for system administrators
Real-time remote AR for technical support
Remote support tool for managing remote employees & devices
Golf course software for non-profit organizations
What users mention about GolfStatus See all reviews Excellent customer service. They were efficient and effective with answering my questions, typically responding in less than an hour with explanation of what I needed to do to accomplish the task. Overall, experience was great. They worked with us and were eager to help our event be a success and wanted to be part of that. Overall experience was very good. I would definitely recommend GolfStatus.
Recurring billing software for SMBs
On-demand tech support at your fingertips
Collaboration platform for businesses of all sizes
Vendor access management and remote support
What users mention about SecureLink See all reviews Easy to create a case and easy search options. It was great for the company and had all the details we needed to give the client the best server we could. It is secure and easy to connect to servers remotely. The desktop sharing feature is a great plus point. The sign in and listing of all the servers are nice. For the most part its easy to use, but the interface is lacking some.
PC-Duo: fast, secure and centrally managed remote control.
Remote support management solution
What users mention about Goverlan Reach See all reviews Ability to find users devices by just knowing their name or the reverse. The tools like sending messages to users and reporting abilities are great. Fantastic management tool that gives you access to almost all the information you need. The integration with AD-modules is very useful. It's very powerful and I have only scratched the surface of its capabilities.
Remote-access system support tool for IT professionals
What users mention about Dameware See all reviews This isn't a major issue because it does give you a warning, but I have still booted the wrong user occasionally because I wasn't paying attention. IT has been reliable and easy to use within our environment. Very easy especially in a Help Desk situation. Many different protocols to choose from for connecting to other devices along with the ability to create and save connections make things really easy to work with as a tool.
Video's Most Interactive Platform
What users mention about VidGrid See all reviews The new interactive features are in the beta stage. I have input many questions and there are weird formatting errors once the questions are finalized. I loved the ease of operation. Having used cumbersome systems, I found Ilos very easy to use and so did my students. M afraid new customers may not be so patient. And it depends on how quickly they get this problem fixed whether we will continue a third year.
Web conferencing tool to host online meetings and webinars.
What users mention about Zoho Meeting See all reviews Great experience obtaining good benefits, we keep an accurate follow-up of each budget or perspective, the best webinar to make presentations and product promotions, and communicate with the team. My experience with ZoHo has been good in all areas so far. Seems like we will really like the meeting function as well. Great easy to use software with lovely features to get your audience interacting.
Secure remote access software
What users mention about BeyondTrust See all reviews The best thing about this this remote support application is that it is secure and we can share screen which is the best solution for helping or resolving issues of customers in IT industry. There is nothing that this software can do. The only complaint is while trying to "jump" into another PC, Bomgar does not work well in the background while connecting to a remote PC. This software is easy to use and pretty intuitive. It's very nice to have the client logged into their machine while I'm helping them troubleshoot and being able to communicate with them over chat.
Secure co-browsing for issue resolution and customer support
What users mention about Upscope See all reviews Sometimes it can be a little unstable. Occasionally it will drop the connection entirely or I won't be able to find the person to connect to at all, which makes for an awkward call. I like that it is integrated into intercom so I can easily sign in and see what my clients are doing on the page. I love that you can draw on their web page to help guide them. It's really something that will help out your support and your customers/clients. IT's extremely easy to use and overall we're very happy with it.
Voice and video conferencing with screen sharing
What users mention about Cisco Webex See all reviews It's easy to share screens, easy to see, sound quality is good. I also like the options to 'Call me' so I don't have to fumble with codes. My organization likes the ease of use to both create and join meetings. Calendar integration with Microsoft Outlook, and integration with Cisco's other products is perfect. The only con I can think of is that the recordings of meetings will be available only for 5 days. If we fail to download it by that time, we would have lost the recording forever.
Online conferencing and meeting tool
What users mention about Join.me See all reviews So easy to use; works great every time. It's great to have a program where you can share your screen. It is a very good app with a really great idea where you can join a meeting on the Street, and invite people to join from there browser by sending a link. Used to be amazing and our go-to. Since the pricing structure change, it is very limited software priced commensurate with much better and robust solutions.
Purpose-built, private cloud for legal and accounting firms
What users mention about Abacus Private Cloud See all reviews Technical Support is usually difficult to connect with (1-2 hour wait for a call back). Would like to say they are excellent, but reliable is the best I can say. The experience was catastrophic. The on boarding team at Abacus Private Cloud was never able to transition our data from Amicus to AbacusLaw and we were within 10 days of missing a billing cycle. What we have enjoyed the most with APC is their customer service. The technicians that we have dealt with have been dedicated to finding a solution.