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Recommended
Carmel R.
Government Administration, 501-1,000 employees
Used daily for less than 6 months
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Does what it says. It is simple and easy to use. Layout of the screen is nice and clean. all in all good system.
I would like a date required feature to be added. To help with prioritising. High, low and normal isnt sufficient for my needs . Wish it would remember login details. its annoying to have to retype everytime. It would be great if you could categorise solved tickets into groups. Tickets are slow to update.
Julio C.
Hospital & Health Care, 51-200 employees
Used daily for less than 6 months
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At these points I have not found any other solution that can overcome Azuredesk. In addition to the best cost benefit of the market, the level of support is excellent. They are fast and extraordinarily available. This still needs to add some integration features to achieve excellence. But in what is necessary, attend quietly. What's more, they keep hearing suggestions and improving.
The support level.
It needs to have more integrations, like the other main tools of the market.