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Bonder Logo

Instant Support

Table of Contents

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Bonder - 2026 Pricing, Features, Reviews & Alternatives

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Bonder overview

What is Bonder?

Bonder is a web-based after-sales/customer support solution that optimally helps customers, partners, and employees. Bonder enables companies to provide high-quality and customer-friendly customer support.

Bonder allows users to turn QR codes or NFC codes on products into digital gateways, enabling customers to access services instantly from smartphones. It empowers customers with self-service options such as accessing documents and videos, intelligent help assistants, asking experts, and ordering service and consumables.

By leveraging Bonder's self-service features and context-driven sales capabilities, businesses can deliver a seamless customer experience, increase customer satisfaction, and foster long-term loyalty. It also facilitates integration with market-leading systems, such as Warenwirtschaft, CRM, PIM, and eCommerce solutions.

Key benefits of using Bonder

- High-quality customer service and partner support at the product
- Simple, fast service and still reducing the workload
- Knowledge about customers, products and their use
- Sell more with e-commerce features for spare parts, consumables und services
- Effective workflows including tickets and checklists
- Assisted by Artificial Intelligence

Starting price

5900flat rate /
per year

Alternatives

with better value for money

Bonder’s user interface

Ease of use rating:

Bonder reviews

Overall rating

5.0

/5

3

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Bonder's key features

Most critical features, based on insights from Bonder users:

Mobile access
Service history
Billing & invoicing
Customer management
Customer database
Customizable forms

All Bonder features

Features rating:

File storage
Live chat
Support ticket management
Website integration
Real-Time chat
Real-Time analytics
Purchase order management
Problem management
Prioritization
Onboarding
Multi-Location
Multi-Language
Multi-Channel communication
Maintenance scheduling
Knowledge base management
Job tracking
IT asset management
Interaction tracking
Inspection management
Inbox management
Usage tracking/analytics
Third-Party integrations
Technician management
Task management
Tagging
Surveys & feedback
Support ticket tracking
Status tracking
SSL security
Single sign on
Service catalog
Self service portal
Search/Filter
Role-Based permissions
Reporting/Analytics
Reporting & statistics
Real-Time updates
Real-Time notifications
Contract/License management
Contact management
Contact database
Communication management
Collaboration tools
Client portal
Chatbot
Chat/Messaging
Calibration management
Barcoding/RFID
Asset lifecycle management
API
Alerts/Notifications
Alerts/Escalation
AI copilot
Activity tracking
Account Management
Access controls/permissions
Historical reporting
Help desk management
Feedback management
Engagement tracking
Email templates
Email management
Drag & drop
Document management
Customizable templates
Customizable fields
Customizable branding
Customer support
Customer segmentation
Customer history
Customer experience management
Customer engagement
Customer communication
CRM

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Per year

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Bonder pricing

Value for money rating:

Starting from

5900

Per year

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Bonder price and value

Value for money rating:

Bonder support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat

Training options

In Person
Live Online
Documentation
Videos
Webinars

Bonder FAQs

Q. What type of pricing plans does Bonder offer?

Bonder has the following pricing plans:
Starting from: €5900.00/year
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Bonder?

Bonder has the following typical customers:
Mid Size Business, Small Business


Q. What languages does Bonder support?

Bonder supports the following languages:
German, English


Q. Does Bonder offer an API?

Yes, Bonder has an API available for use.


Q. What level of support does Bonder offer?

Bonder offers the following support options:
Email/Help Desk, Phone Support, Chat

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