App comparison
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Callbell
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat tool for streamlining team communication
Callbell Alternatives & Competitors (2026)
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.7
Value for money
Starting price
0.6
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
USAN Contact Suite for Amazon Connect
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Extending the power and breadth of Amazon Connect
1.3
Value for money
No pricing info
Starting price
1.0
Functionality
Computer Telephony Integration
5/5
Transcripts/Chat History
5/5
Reporting/Analytics
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
0.9
Value for money
Starting price
0.7
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
0.7
Value for money
Starting price
0.7
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
0.8
Value for money
Starting price
0.9
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaboration tool for SMEs and education institutes
0.7
Value for money
Starting price
0.7
Functionality
Remote Access/Control
5/5
Document Storage
5/5
Private Chat
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat platform for customer care & customer engagement
3.7
Value for money
Starting price
0.3
Functionality
Mobile Access
5/5
Real-time Consumer-facing Chat
4/5
Proactive Chat
4/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The enterprise messaging platform
0.7
Value for money
Starting price
0.5
Functionality
API
4/5
Contextual Targeting
3/5
Social Media Integration
2/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
2.7
Value for money
No pricing info
Starting price
1.3
Functionality
Transcripts/Chat History
4/5
Proactive Chat
4/5
Customizable Branding
4/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based conversation platform for brands
0.7
Value for money
Starting price
0.8
Functionality
SMS Messaging
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Journey Solution
0.7
Value for money
Starting price
0.8
Functionality
Customer Experience Management
N/A
Automated Routing
N/A
Real-Time Chat
N/A
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel virtual assistant platform
0.7
Value for money
Starting price
0.6
Functionality
Live Chat
N/A
Chatbot
N/A
Multi-Channel Communication
N/A
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build AI agents. No code. No limits.
1.1
Value for money
Starting price
1.0
Functionality
Live Chat
5/5
Social Media Integration
5/5
Sentiment Analysis
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
1.3
Value for money
Starting price
0.3
Functionality
Transcripts/Chat History
5/5
Queue Management
5/5
Workflow Management
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one Website Visitor Engagement Tool
1.0
Value for money
No pricing info
Starting price
1.1
Functionality
Proactive Chat
5/5
Offline Form
N/A
Contact Management
N/A
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer communication platform for small business owners
0.9
Value for money
Starting price
0.9
Functionality
Third-Party Integrations
5/5
Document Storage
5/5
Proactive Chat
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smith.ai: A superior 24/7 customer engagement solution.
1.0
Value for money
Starting price
1.1
Functionality
Third-Party Integrations
5/5
SMS Messaging
5/5
Real-time Conversations
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
0.8
Value for money
Starting price
0.7
Functionality
Customizable Branding
5/5
Contact Database
5/5
Online Forms
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The #1 AI-powered customer messaging platform for retailers
0.8
Value for money
Starting price
0.5
Functionality
Live Chat
5/5
Transcripts/Chat History
5/5
Support Ticket Management
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversation as a Service (CaaS) live chat software
1.1
Value for money
Starting price
0.7
Functionality
Reporting/Analytics
5/5
Real-time Consumer-facing Chat
5/5
Product Recommendations
5/5
Top Features
Chat/Messaging
4.5/5
Canned Responses
4.5/5
Transcripts/Chat History
4.3/5