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Canny
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback & feature request management
Table of Contents
Is this product right for your business?
Find out with a
Canny - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Canny overview
What is Canny?
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Canny is a single place for all customer feedback that saves you time managing all the feedback while keeping your customers in the loop. Let your customers post and vote on feedback from within your website or mobile app. You'll get an organized list of feedback that you can use to inform your roadmap.
Key benefits of using Canny
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Feedback Management
Team Collaboration
Email Automation
Ease of Use
Client Support
Integrations
Canny’s user interface
Canny pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.3
Ease of use
4.7
Customer support
4.6
Reviews sentiment
What do users say about Canny?
I can notify users when a linear issue is completed, but I can't add additional logic of which specific users or admins, etc.
Select to learn more
Who uses Canny?
Based on 74 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Canny's key features
Most critical features, based on insights from Canny users:
All Canny features
Features rating:
Canny alternatives
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Starting from
19
Per month
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Wrike
Starting from
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Canny pricing
Pricing plans
Pricing details:
Business
No pricing info
Features included:
- 5,000+ tracked users
- SSO integrations
- CRM integrations
- Custom admin roles
- Security review
User opinions about Canny price and value
Value for money rating:
To see what individual users think of Canny's price and value, check out the review snippets below.
Emaan B.
CEO
Alex B.
Product Manager
Canny integrations (22)
Integrations rated by users
We looked at 74 user reviews to identify which products are mentioned as Canny integrations and how users feel about them.
Integration rating: 4.8 (10)
“We recently started using the feedback board and the Slack integration has been incredibly useful for our workflow; it makes it very easy to push client feedback directly to our board.”
“Our team communicates using Slack, so this is the first place our team goes to look for or give feedback.”
Aranza V.
Product Manager
Integration rating: 4.1 (7)
“We use Intercom for customer support and it's easy to add bugs and feature requests right on the conversation”
Serena E.
Customer Support Manager
Integration rating: 4.8 (4)
“I have the native intergation setup but am actually getting the most use using Canny's API in n8 to write to Jira Product Discovery fields”
Taylor J.
Head of Research
Integration rating: 4.0 (1)
“We need to pull over our customer data to help with prioritization. Unfortunately, we have needed support/engineering intervention to clean up the data.”
Emily H.
Program Manager, Customer Experience
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Canny support options
Typical customers
Platforms supported
Support options
Training options
Canny FAQs
Canny has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What languages does Canny support?
Canny supports the following languages:
English
Q. Does Canny offer an API?
Yes, Canny has an API available for use.
Q. What level of support does Canny offer?
Canny offers the following support options:
Email/Help Desk, FAQs/Forum, Chat, Knowledge Base
