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Prompt.io

The enterprise messaging platform

Table of Contents

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Prompt.io - 2026 Pricing, Features, Reviews & Alternatives

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Prompt.io overview

What is Prompt.io?

Prompt.io is a bi-directional messaging platform that businesses leverage to operate and automate personalized, results-oriented conversations across SMS texting, chat and social messaging channels. Instant Apps facilitate hyper-personalized customer experiences at scale, syncing data in real time to CRM and back-end data sources.

Prompt.io enables a variety of businesses within industries including travel, real estate, insurance and lending to have real-time conversations with customers. Users are able to create and send forms, surveys, documents, eSignatures, and payments. Schedule a reservations and appointments, all via two-way messaging channels such as SMS, Facebook Messenger, Whatsapp, LINE and others. The platform tracks all of data, whether it's purchase history, appointments, contact history or any other data.

For more complex interactions, Prompt.io includes the Instant Apps feature which provides users with a set of tools to create custom forms, invoices, wizards and work orders, without the need for a developer. Users can drag and drop functionality they need using a web-based tool and style their custom apps to match their company’s brand.

Prompt.io pulls and pushes information to and from existing CRMs in real time, providing organizations with accurate and updated information directly from customers.

Key benefits of using Prompt.io

Prompt.io helps increase contact rates and allows organizations to converse with and support customers via SMS, Facebook Messenger, and live chat.

The Salesforce plugin enables users to manage conversations from SFDC records, and utilize deep links in Prompt.io to get back to relevant Salesforce records.

Create no-code 'Instant Apps' to collect and share information with customers, directly from an SMS conversation, and send forms to get photos, signatures, and more from customers.

Layer in simple keyword automation or build out complex bots into SMS workflows to drive efficiency and speed up responses.

Prompt.io integrates with Salesforce, Google Sheets and more to provide seamless messaging services and data collection for businesses.

Starting price

1000 /
per month

Alternatives

with better value for money

Prompt.io’s user interface

Ease of use rating:

4.0

(9)

Prompt.io reviews

Overall rating

4.0

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.44/10

Rating distribution

Prompt.io's key features

Most critical features, based on insights from Prompt.io users:

Contextual Targeting

3.0

(1)

Third-Party integrations

0.0

(0)

API

4.0

(1)

Chat/Messaging

2.0

(1)

Contact management

0.0

(0)

Social media integration

2.0

(1)

All Prompt.io features

Features rating:

4.2

(9)

2-Way messaging

(0)

AI copilot

(0)

Alerts/Escalation

(0)

Application management

(0)

Automated responses

(0)

Call center management

(0)

CRM

(0)

Customer database

(0)

Customer history

(0)

Customizable branding

(0)

Customizable forms

(0)

Drag & drop

(0)

Engagement tracking

(0)

Feedback management

(0)

Interaction tracking

(0)

Live chat

(0)

Location-Based Marketing

(0)

Mass texting

(0)

Message personalization

(0)

Multi-Channel communication

(0)

Polls/Voting

(0)

Push notifications

(0)

Real-Time data

(0)

Reminders

(0)

Reporting/Analytics

(0)

Scheduled messaging

(0)

Self service portal

(0)

SMS marketing

(0)

SMS messaging

(0)

Support ticket management

(0)

Surveys & feedback

(0)

Text-to-Win

(0)

Prompt.io alternatives

Prompt.io

4.0

(9)

Starting from

1000

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.2

Value for Money

4.4

Customer Support

4.0

SlickText

4.8

(268)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.7

Customer Support

4.9

Birdeye

4.7

(701)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.6

Value for Money

4.5

Customer Support

4.6

Kangaroo

4.9

(244)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.6

Customer Support

4.9

Prompt.io pricing

Value for money rating:

4.4

(9)

Starting from

1000

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Prompt.io price and value

Value for money rating:

4.4

(9)

Prompt.io integrations (7)

Top integrations

Slack

Salesforce Sales Cloud

Prompt.io support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Phone Support

Chat

Email/Help Desk

Training options

Webinars

In Person

Documentation

Prompt.io FAQs

Q. What type of pricing plans does Prompt.io offer?

Prompt.io has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Prompt.io?

Prompt.io has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Prompt.io support?

Prompt.io supports the following languages:
English

Q. Does Prompt.io offer an API?

Yes, Prompt.io has an API available for use.

Q. What other apps does Prompt.io integrate with?

Prompt.io integrates with the following applications:
Ytel, Salesforce Sales Cloud, Slack, NationBuilder, Bandwidth, Twilio

Q. What level of support does Prompt.io offer?

Prompt.io offers the following support options:
Phone Support, Chat, Email/Help Desk

Related categories

Customer Support

Mobile Marketing

Customer Service

Cloud Communication Platform

Live Chat

SMS Marketing