App comparison
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Crisp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Last updated: December 2025
Crisp Alternatives & Competitors (2026)
Top 7 free alternatives
Intercom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered customer service with helpdesk
0.5
Value for money
Starting price
Functionality
Message Personalization
5/5
Negative Feedback Management
5/5
Lead Verification/Validation
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
0.3
Value for money
Starting price
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Bitrix24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All in one business management workspace
0.3
Value for money
Starting price
0.1
Functionality
Quotes/Estimates
5/5
Online Time Tracking
5/5
Drag & Drop
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
LiveChat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Value for money
Starting price
0.1
Functionality
Real-Time Chat
5/5
Visual Analytics
5/5
Contact Management
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Value for money
Starting price
0.1
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
HubSpot CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM and lead management solution
0.2
Value for money
Starting price
Functionality
For Mac Devices
5/5
Relationship Tracking
5/5
For Financial Institutions
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.1
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Boardable
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Board management software built for nonprofits
0.1
Value for money
Starting price
0.1
Functionality
Mobile Access
5/5
Scheduling
5/5
Collaboration Tools
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Smartsheet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online work execution platform for businesses of all sizes
0.1
Value for money
Starting price
0.1
Functionality
SSL Security
5/5
Payroll Management
5/5
Multi-board
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.4
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Birdview
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for managing multiple projects, tasks, and teams
0.1
Value for money
Starting price
0.1
Functionality
Status Tracking
5/5
Deadline Management
5/5
Visual Workflow Management
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Wasp Asset
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-Use Asset Management Software
0.1
Value for money
Starting price
0.1
Functionality
Reporting & Statistics
5/5
GPS
5/5
Third-Party Integrations
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.1
Value for money
Starting price
0.1
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Payroll and HR management solution
Value for money
Starting price
0.1
Functionality
Payroll Reporting
5/5
Onboarding
5/5
Reminders
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Value for money
No pricing info
Starting price
0.1
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Customizable Templates
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
0.2
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.3
Value for money
Starting price
0.4
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open source team chat software
0.4
Value for money
Starting price
0.2
Functionality
Remote Support
5/5
API
5/5
Access Controls/Permissions
4.9/5
Top Features
Contact Management
5/5
Interaction Tracking
5/5
Self Service Portal
5/5
