App comparison
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Crisp
5
102
4
36
3
6
2
0
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one multi-channel solution for customer messaging
Last updated: June 2026
Crisp Alternatives & Competitors (2026)
LiveAgent
Multichannel Help Desk Solution with Powerful AI Features
0.1
Value for money
Starting price
0.2
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Slack
A single place for team communication and workflows
0.1
Value for money
Starting price
0.2
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.6/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Birdeye
AI-based webchat assistant for business conversations
Value for money
No pricing info
Starting price
0.2
Functionality
AI/Machine Learning
5/5
AI Writing Assistant
5/5
Activity Dashboard
4.8/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Zoho Desk
Customer service software for businesses of all sizes
Value for money
Starting price
0.1
Functionality
Account Management
5/5
Activity Dashboard
4.8/5
API
4.5/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Freshdesk
Online helpdesk system and customer service software
0.1
Value for money
Starting price
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Text
AI-powered support that turns every chat into revenue.
0.1
Value for money
Starting price
0.2
Functionality
AI Copilot
5/5
Alerts/Escalation
5/5
A/B Testing
N/A
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Zendesk Suite
AI powered customer service across all channels
0.3
Value for money
Starting price
Functionality
Account Management
5/5
Archiving & Retention
4.6/5
Activity Dashboard
4.6/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Bitrix24
All in one business management workspace
0.3
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Intercom
AI-powered customer service with helpdesk
0.5
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Activity Tracking
4.2/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.1
Value for money
Starting price
0.1
Functionality
Activity Tracking
4.8/5
Access Controls/Permissions
4.3/5
Alerts/Notifications
4.3/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.2
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
AI Copilot
5/5
Autoresponders
5/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
Value for money
Starting price
0.2
Functionality
Activity Tracking
5/5
AI/Machine Learning
4.6/5
Alerts/Notifications
4.6/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.2
Value for money
Starting price
0.3
Functionality
Activity/News Feed
5/5
Brainstorming
5/5
Alerts/Escalation
4.8/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.1
Value for money
Starting price
Functionality
Access Controls/Permissions
5/5
Activity Tracking
4.7/5
AI/Machine Learning
4.6/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.1
Value for money
Starting price
0.2
Functionality
Alerts/Notifications
4.7/5
Autoresponders
4.6/5
Alerts/Escalation
4.3/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.3
Value for money
No pricing info
Starting price
0.4
Functionality
AI/Machine Learning
5/5
API
5/5
Automatic Call Distribution
4.9/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.4
Value for money
Starting price
0.4
Functionality
AI/Machine Learning
4.5/5
Automated Routing
4.5/5
Canned Responses
4.5/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.4
Value for money
Starting price
0.6
Functionality
AI/Machine Learning
5/5
Alerts/Escalation
5/5
Alerts/Notifications
4.7/5
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
0.4
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
4.2/5
A/B Testing
N/A
Access Controls/Permissions
N/A
Top Features
Appointment Scheduling
5/5
Audience Targeting
5/5
Automated Routing
5/5
