App comparison
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Dameware
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote-access system support tool for IT professionals
Last updated: October 2025
Dameware Alternatives & Competitors (2026)
Top 8 free alternatives
Remote Desktop Manager
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best remote connection manager in the industry
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Troubleshooting
5/5
Reporting/Analytics
5/5
Security Tools
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Value for money
Starting price
0.1
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Zoho Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
0.1
Value for money
Starting price
0.1
Functionality
Customer History
5/5
Workflow Configuration
5/5
Customer Portal
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.2
Value for money
Starting price
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.3
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.3
Value for money
Starting price
0.1
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.3
Value for money
Starting price
0.2
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Wasp Inventory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use Inventory Management Software
0.1
Value for money
Starting price
0.2
Functionality
Asset Tracking
5/5
eCommerce Management
5/5
Warehouse Management
4.8/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Maximizer CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship and lead management solution
0.6
Value for money
Starting price
0.5
Functionality
Alerts/Notifications
5/5
Third-Party Integrations
5/5
Multi-Channel Communication
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
New Relic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance testing and monitoring
0.4
Value for money
No pricing info
Starting price
0.1
Functionality
For Websites
5/5
Third-Party Integrations
5/5
Debugging
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote meeting platform for resolving customers' queries
0.2
Value for money
Starting price
0.2
Functionality
Presentation Streaming
5/5
Monitoring
5/5
File Management
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.1
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.2
Value for money
Starting price
0.1
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.4
Value for money
No pricing info
Starting price
0.5
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
0.3
Value for money
Starting price
0.3
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce management across HR, finance, and IT.
0.4
Value for money
No pricing info
Starting price
0.4
Functionality
Provider Management
5/5
Sick Leave Tracking
5/5
COBRA Administration
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.2
Value for money
Starting price
0.3
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.2
Value for money
Starting price
0.4
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.3
Value for money
Starting price
0.4
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service and disk imaging software
0.4
Value for money
No pricing info
Starting price
0.2
Functionality
Image Deployment
5/5
Disk Cloning
5/5
IT Asset Management
N/A
Top Features
Troubleshooting
5/5
Support Ticket Management
5/5
Monitoring
5/5
