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Deskero
5
77
4
33
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable help desk & ticketing system
Table of Contents
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Deskero - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Deskero overview
What is Deskero?
Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks. It is a simple yet powerful tool to make customer care easier and quicker, offering a wide range of advanced features than can be easily customized for unique workflows and business needs.
Deskero helps users manage multi-channel support, organizing queries coming from a variety of sources, including email, chat and social networks. A single functional platform will let users take care of all the queries, helping to save time. And it's not just about replying fast to questions, it's about proactively engaging people.
Ease of use and flexibility make Deskero a smart solution for companies in any industry, organizing workflows in a seamless way and letting operators concentrate on what really matters: making customers happy.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ticket Management
Developer Documentation
Team Management
Notifications
Client Support
Deskero’s user interface
Deskero review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Deskero?
Users report Deskero is easy to set up and intuitive, with a clean interface that helps them manage support tasks efficiently. They find it simple to track tickets, organize requests, and customize workflows, which streamlines their daily operations and improves response times. Some mention that minor bugs are quickly resolved by support.
Reviewers indicate Deskero offers affordable pricing and flexible plans, allowing them to pay only for needed features. They appreciate the responsive customer service and useful trial period, though some feel premium plans are expensive and free options are limited for startups.
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Who uses Deskero?
Based on 112 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Deskero's key features
Most critical features, based on insights from Deskero users:
All Deskero features
Features rating:
Deskero alternatives
Deskero
Starting from
9
/user
Per month
LiveAgent
Starting from
15
/user
Per month
Zoho Desk
Starting from
9
/user
Per month
Zendesk Suite
Starting from
39
/user
Per month
Deskero pricing
Pricing plans
Pricing details:
User opinions about Deskero price and value
Value for money rating:
Of 20 reviews that provide robust commentary on Deskero's price and value, mention it in a positive light.
Most reviewers indicate that Deskero offers affordable pricing, with flexible plans that let them pay only for the features they need. They appreciate the genuine free trial, which allows thorough testing before purchase, and say the entry-level tier includes useful options at a fair cost. Users think the free version covers basic needs, though some report it is too limited for most startups. Some reviewers feel premium plans are somewhat expensive, but they generally find the overall value for money strong compared to other solutions they evaluated.
, and
Deskero integrations (7)
Integrations rated by users
We looked at 112 user reviews to identify which products are mentioned as Deskero integrations and how users feel about them.
Integration rating: 4.0 (1)
“Todas las órdenes de compra se crean a partir de Odoo, ahí se procesan , surten y facturan, pposteriormente se reenvían a Elite para el seguimento de su entrega al cliente.”
Luis L.
Gerente de Negocios Digitales.
Other top integrations
Deskero support options
Typical customers
Platforms supported
Support options
Training options
Deskero FAQs
Deskero has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. Does Deskero support mobile devices?
Deskero supports the following devices:
iPad, iPhone, Android
Q. What level of support does Deskero offer?
Deskero offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support