App comparison
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Total
46
97
81
features in common
46
features in common
Kustomer user ratings
Top features
Live Chat
Queue Management
Communication Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$29/month
Value for money
What users say about Kustomer's value for money
Total
25
72
81
features in common
25
features in common
Missive user ratings
Top features
Communication Management
Task Management
File Sharing
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$13/month
Value for money
What users say about Missive's value for money
Total
73
158
81
features in common
73
features in common
Zoho Desk user ratings
Top features
SSL Security
Workflow Configuration
Customer History
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$14/month
Value for money
What users say about Zoho Desk's value for money
Total
35
71
81
features in common
35
features in common
SOGEDES.X user ratings
Unique features
Contact Management
Voice Customization
Real Time Notifications
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Total
77
184
81
features in common
77
features in common
Zendesk Suite user ratings
Top features
Audit Trail
Real Time Data
Customer Complaint Tracking
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$49/month
Value for money
What users say about Zendesk Suite's value for money
Total
24
74
81
features in common
24
features in common
MarketSurge user ratings
Top features
Lead Capture
Lead Segmentation
Interaction Tracking
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Value for money
What users say about MarketSurge's value for money
Categories in common
Total
29
63
81
features in common
29
features in common
Verloop user ratings
Top features
Chatbot
Transcripts/Chat History
Customer Support
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Categories in common
Total
52
181
81
features in common
52
features in common
Intercom user ratings
Top features
Contact Management
Interaction Tracking
API
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$67/month
Value for money
What users say about Intercom's value for money
Total
42
108
81
features in common
42
features in common
Quiq Messaging user ratings
Unique features
Collaboration Tools
Mass Texting
Intent Recognition
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$6,000/month
Value for money
What users say about Quiq Messaging's value for money
Total
19
41
81
features in common
19
features in common
Yonyx user ratings
Top features
Feedback Management
Routing
Help Desk Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Value for money
What users say about Yonyx's value for money
Categories in common
Total
55
130
81
features in common
55
features in common
Freshdesk user ratings
Top features
Feedback Management
Customer Complaint Tracking
Case Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$15/month
Value for money
What users say about Freshdesk's value for money
Total
29
66
81
features in common
29
features in common
Qualtrics CustomerXM user ratings
Top features
Dashboard
Complaint Monitoring
Communication Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$1,500/year
Value for money
What users say about Qualtrics CustomerXM's value for money
Categories in common
Total
72
174
81
features in common
72
features in common
LiveAgent user ratings
Top features
Inbox Management
Chat/Messaging
Computer Telephony Integration
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$15/month
Value for money
What users say about LiveAgent's value for money
Total
21
41
81
features in common
21
features in common
ThriveDesk user ratings
Top features
File Sharing
Third Party Integrations
Real Time Notifications
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$15/month
Value for money
What users say about ThriveDesk's value for money
Categories in common
Total
35
151
81
features in common
35
features in common
Drift user ratings
Top features
Online Booking
Lead Qualification
Lead Capture
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Value for money
What users say about Drift's value for money
Categories in common
Total
43
98
81
features in common
43
features in common
Froged user ratings
Top features
Multi-Channel Communication
Knowledge Management
Customer Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
€79/month
Value for money
What users say about Froged's value for money
Total
35
70
81
features in common
35
features in common
Userlike user ratings
Top features
Live Chat
Website Visitor Tracking
Virtual Assistant
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$100/month
Value for money
What users say about Userlike's value for money
Total
8
8
81
features in common
8
features in common
Survey2Connnect user ratings
Top features
Multi-Channel Data Collection
Survey/Poll Management
Negative Feedback Management
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Value for money
What users say about Survey2Connnect's value for money
Categories in common
Total
49
95
81
features in common
49
features in common
Dixa user ratings
Top features
Queue Management
Multi-Channel Communication
IVR/Voice Recognition
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Starting from
$39/month
Value for money
What users say about Dixa's value for money
Categories in common
Total
48
97
81
features in common
48
features in common
FuseDesk user ratings
Unique features
Multiple User Accounts
Real Time Reporting
Trend Analysis
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Categories in common
Total
45
64
81
features in common
45
features in common
UJET user ratings
Top features
Call Monitoring
Call Logging
Computer Telephony Integration
Gladly user ratings
Top features
Voice Mail
Text Analysis
Proactive Chat
Pricing
Value for money
What users say about UJET's value for money