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KIX Logo

Cloud-based ITSM software

Last updated: March 2026

KIX Alternatives & Competitors (2026)

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Freshservice logo

A complete IT service management (ITSM) tool for business

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logo
Freshservice
logo
KIX
4.4

Value for money

0.0
29
per user/per month

Starting price

33
per user/per month
4.3

Functionality

0.0

Analytics

4.5/5

API

4.4/5

Access Controls/Permissions

4.3/5

Top Features

Approval Process Control

N/A

Asset Lifecycle Management

N/A

Asset Tracking

N/A

JIRA Service Management logo

IT service platform for unified support

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logo
JIRA Service Management
logo
KIX
4.3

Value for money

0.0
20
per user/per month

Starting price

33
per user/per month
4.5

Functionality

0.0

Alerts/Notifications

4.4/5

Access Controls/Permissions

4.3/5

Alerts/Escalation

4.2/5

Top Features

Activity Dashboard

N/A

Asset Tracking

N/A

Audit Management

N/A

Deepser logo

IT service desk, CRM, and asset management software

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logo
Deepser
logo
KIX
4.3

Value for money

0.0
35
per user/per month

Starting price

33
per user/per month
4.6

Functionality

0.0

Asset Tracking

5/5

Alerts/Notifications

4.5/5

API

4.3/5

Top Features

Audit Management

N/A

TOPdesk logo

The service management platform that makes service happen

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logo
TOPdesk
logo
KIX
4.3

Value for money

0.0
77
per user/per month

Starting price

33
per user/per month
4.3

Functionality

0.0

Access Controls/Permissions

4.4/5

Asset Tracking

4.3/5

Alerts/Notifications

4.2/5

Top Features

Audit Management

N/A

ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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logo
ManageEngine ServiceDesk Plus
logo
KIX
4.3

Value for money

0.0
16
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Alerts/Notifications

4.5/5

Alerts/Escalation

4.3/5

Activity Tracking

4.3/5

Top Features

Asset Lifecycle Management

N/A

Asset Tracking

N/A

Audit Management

N/A

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

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logo
SolarWinds Service Desk
logo
KIX
4.5

Value for money

0.0
39
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Activity Tracking

5/5

AI/Machine Learning

5/5

Alerts/Escalation

4.5/5

Top Features

API

N/A

Approval Process Control

N/A

Asset Lifecycle Management

N/A

Vivantio logo

Flexible Software. Focused Service.

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logo
Vivantio
logo
KIX
4.3

Value for money

0.0
59
per user/per month

Starting price

33
per user/per month
4.2

Functionality

0.0

Alerts/Notifications

4.8/5

Alerts/Escalation

4/5

Account Alerts

N/A

Top Features

Approval Process Control

N/A

Asset Lifecycle Management

N/A

Asset Tracking

N/A

SysAid logo

AI-enabled ITSM platform for businesses of all sizes

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logo
SysAid
logo
KIX
4.6

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

33
per user/per month
4.5

Functionality

0.0

Approval Process Control

4.8/5

API

4.7/5

Alerts/Notifications

4.6/5

Top Features

Asset Lifecycle Management

N/A

Asset Tracking

N/A

Audit Management

N/A

monday service logo

Customer support and service solution

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logo
monday service
logo
KIX
4.4

Value for money

0.0
26
/per month

Starting price

33
per user/per month
4.5

Functionality

0.0

Activity Dashboard

5/5

Activity Tracking

5/5

Alerts/Notifications

4.6/5

Top Features

Access Controls/Permissions

N/A

Approval Process Control

N/A

Audit Management

N/A

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

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logo
BOSSDesk
logo
KIX
4.7

Value for money

0.0
29
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

AI Copilot

5/5

Alerts/Notifications

4.6/5

Alerts/Escalation

4.6/5

Top Features

Asset Lifecycle Management

N/A

Asset Tracking

N/A

Audit Management

N/A

InvGate Service Management logo

Web-based IT service desk software

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logo
InvGate Service Management
logo
KIX
4.5

Value for money

0.0
17
/per year

Starting price

33
per user/per month
4.5

Functionality

0.0

Alerts/Notifications

4.2/5

Activity Tracking

4/5

Automated Routing

4/5

Top Features

Access Controls/Permissions

N/A

Audit Management

N/A

HaloITSM logo

ITSM solution for managing incidents & assets

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logo
HaloITSM
logo
KIX
4.6

Value for money

0.0
45
per user/per month

Starting price

33
per user/per month
4.7

Functionality

0.0

Activity Dashboard

5/5

API

5/5

Alerts/Notifications

4.8/5

Top Features

Asset Lifecycle Management

N/A

Asset Tracking

N/A

Audit Management

N/A

Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

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logo
Sunrise ITSM
logo
KIX
4.8

Value for money

0.0
40
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Access Controls/Permissions

5/5

Alerts/Escalation

5/5

Asset Tracking

5/5

Top Features

Audit Management

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
KIX
4.2

Value for money

0.0
39
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Access Controls/Permissions

N/A

Approval Process Control

N/A

Asset Lifecycle Management

N/A

Hiver logo

Modern, AI help desk software built for fast teams.

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logo
Hiver
logo
KIX
4.6

Value for money

0.0
25
per user/per month

Starting price

33
per user/per month
4.6

Functionality

0.0

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

Activity Dashboard

N/A

API

N/A

Approval Process Control

N/A

Issuetrak logo

Issue tracking and workflow automation platform

learn more
logo
Issuetrak
logo
KIX
4.6

Value for money

0.0
478
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Access Controls/Permissions

4.8/5

Alerts/Escalation

4.1/5

Alerts/Notifications

3.8/5

Top Features

Asset Lifecycle Management

N/A

Asset Tracking

N/A

Audit Management

N/A

ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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logo
ALVAO Service Desk
logo
KIX
4.4

Value for money

0.0
36
per user/per month

Starting price

33
per user/per month
4.4

Functionality

0.0

Alerts/Escalation

5/5

API

5/5

Alerts/Notifications

4.7/5

Top Features

Asset Tracking

N/A

Audit Management

N/A

OTRS logo

Helpdesk software for customer service management teams

learn more
logo
OTRS
logo
KIX
4.5

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

33
per user/per month
4.4

Functionality

0.0

Alerts/Notifications

4.8/5

Activity Tracking

4.7/5

Assignment Management

4.7/5

Top Features

Asset Lifecycle Management

N/A

Audit Management

N/A

ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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logo
ServoDesk
logo
KIX
4.9

Value for money

0.0
20
per user/per month

Starting price

33
per user/per month
4.8

Functionality

0.0

Alerts/Escalation

4.8/5

AI Copilot

N/A

Analytics

N/A

Top Features

Asset Tracking

N/A

Audit Management

N/A

ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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logo
ServicePRO
logo
KIX
4.5

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

33
per user/per month
4.6

Functionality

0.0

Alerts/Escalation

4.7/5

Alerts/Notifications

4.3/5

Access Controls/Permissions

4/5

Top Features

Audit Management

N/A