App comparison
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KIX
Cloud-based ITSM software
KIX Alternatives & Competitors (2026)
Top 9 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Capacity Management
N/A
Release Management
N/A
CRM
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Alerts/Escalation
N/A
Incident Management
N/A
Problem Management
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Access Controls/Permissions
N/A
Configuration Management
N/A
Customizable Branding
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Availability Management
N/A
Problem Management
N/A
Service Level Agreement (SLA) Management
N/A
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
Value for money
Starting price
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Task Management
N/A
Configuration Management
N/A
Customizable Branding
N/A
Tempo Capacity Planner
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Resource planning and workforce optimization
Value for money
Starting price
Functionality
Task Scheduling
5/5
Calendar Management
5/5
Task Management
5/5
Top Features
Support Ticket Tracking
N/A
Configuration Management
N/A
Customer Support
N/A
New Relic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance testing and monitoring
Value for money
No pricing info
Starting price
Functionality
For Websites
5/5
Third-Party Integrations
5/5
Debugging
5/5
Top Features
Support Ticket Management
N/A
CRM
N/A
Customizable Branding
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
Value for money
Starting price
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Approval Process Control
N/A
Customizable Fields
N/A
Email Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data Protection for MSPs And IT Teams
Value for money
No pricing info
Starting price
Functionality
Data Replication
5/5
Version Control
5/5
Remote Monitoring & Management
5/5
Top Features
Service Catalog
N/A
Change Management
N/A
Customer Portal
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
Value for money
Starting price
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
No unique features
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
Value for money
Starting price
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Access Controls/Permissions
N/A
Help Desk Management
N/A
Customizable Fields
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Customer Portal
N/A
Mobile App
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Network Monitoring and Management Made Simple
Value for money
Starting price
Functionality
Third-Party Integrations
5/5
Web Traffic Reporting
5/5
SSL Security
5/5
Top Features
Approval Process Control
N/A
Customizable Forms
N/A
Email Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
QMS AI SaaS and on-premises solution for quality management.
Value for money
No pricing info
Starting price
Functionality
Document Coding & Control
5/5
Compliance Tracking
5/5
Offline Access
5/5
Top Features
Availability Management
N/A
IT Asset Management
N/A
Problem Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Access Controls/Permissions
N/A
CRM
N/A
Customizable Forms
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Approval Process Control
N/A
Dashboard Creation
N/A
IT Asset Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Redefine best in HR
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Candidate Management
5/5
Job Posting
5/5
Top Features
Alerts/Escalation
N/A
Customer Support
N/A
Dashboard Creation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Value for money
Starting price
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Access Controls/Permissions
N/A
Customizable Reports
N/A
Mobile App
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Top rated, customisable EHS software for mid size companies
Value for money
No pricing info
Starting price
Functionality
OSHA Recordkeeping
5/5
Reporting/Analytics
5/5
Occupational Health Management
5/5
Top Features
Alerts/Escalation
N/A
Dashboard Creation
N/A
Inventory Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation management solution for multi-location businesses
Value for money
No pricing info
Starting price
Functionality
Negative Feedback Management
5/5
Brand Tracking
5/5
Survey/Poll Management
5/5
Top Features
Task Management
N/A
Configuration Management
N/A
Customer Support
N/A