Kudoz - 2026 Pricing, Features, Reviews & Alternatives

Kudoz is a comprehensive review management software designed to help businesses generate, manage, and leverage customer reviews to enhance their online reputation and drive growth. The platform primarily serves local businesses, including senior care facilities, automotive services, and other service-oriented enterprises seeking to improve their digital presence and customer engagement through authentic reviews. Businesses implementing this solution can increase inbound leads and maintain a positive online reputation across multiple review platforms.

The software includes five core functionalities that form a complete reputation management ecosystem. The Google Review Generation system collects five-star reviews while managing less favorable feedback, allowing businesses to publish positive reviews across Google, Facebook, Yelp, and over one hundred other sites. The Online Review Management dashboard provides a centralized interface where users can view, reply to, and report reviews from multiple platforms, including the ability to dispute negative reviews and respond to positive ones efficiently. Additional capabilities include a Winback system for re-engaging past customers through monthly text messages and incentives, an automated Referral Program Management tool that streamlines the process from lead collection to incentive distribution, and a Two-Way Messaging system that enables businesses to connect with customers on their preferred communication platform for improved engagement and conversion rates.

Kudoz integrates with most standard CRM systems, allowing for seamless incorporation into existing business workflows and customer management processes. The platform architecture supports data synchronization between Kudoz and third-party applications, enabling businesses to maintain cohesive customer engagement strategies across their technology stack. The system adheres to industry-standard security protocols to protect business and customer data, which is particularly important for its text messaging functionality. Analytics capabilities are built into the platform, allowing users to track performance metrics such as engagement rates, response times, and conversion rates across their various campaigns. The platform has helped generate over fourteen thousand five hundred reviews across more than two thousand local businesses, demonstrating its effectiveness as a reputation management solution.