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Movidesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer service and help desk platform
Table of Contents
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Movidesk - 2026 Pricing, Features, Reviews & Alternatives
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Movidesk overview
What is Movidesk?
Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, approval process control, reporting, service catalog, satisfaction surveys, and timekeeping.
The platform enables agents to aggregate and publish technical documents, tutorials, and FAQs to enhance customers’ self-service experiences. Clients can use personal portals to track the progress of tickets, place new service requests, and access the knowledge base. Supervisors can customize registration screens and create different fields for rules, approvals, SLAs, and more. It allows managers to calculate hours worked on resolving tickets and monitor the interactions between teams.
Movidesk helps team members manage appointments via a calendar, map events to tickets or assets, and develop templates to automatically answer repetitive queries. It lets administrators automate processes, route tasks among employees, and set up viewing permissions for agents. The platform also offers integration with various third-party applications such as Pipedrive, Jira, Nectar CRM, and more.
Starting price
per month
Alternatives
with better value for money
Movidesk’s user interface
Movidesk reviews
Overall rating
4.8
/5
5
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.4/10
5
4
3
2
1
4
1
0
0
0
Movidesk's key features
Most critical features, based on insights from Movidesk users:
All Movidesk features
Features rating:
Movidesk alternatives
Movidesk
Starting from
99
/user
Per month
Freshservice
Starting from
29
Per month
InvGate Service Management
Starting from
17
Per year
TeamSupport
Starting from
45
Per month
Movidesk pricing
Value for money rating:
Starting from
99
/user
Per month
User opinions about Movidesk price and value
Value for money rating:
Movidesk integrations (10)
Integrations rated by users
We looked at 5 user reviews to identify which products are mentioned as Movidesk integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Movidesk support options
Typical customers
Platforms supported
Support options
Training options
Movidesk FAQs
Movidesk has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Movidesk?
Movidesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Movidesk support?
Movidesk supports the following languages:
Portuguese
Q. Does Movidesk support mobile devices?
Movidesk supports the following devices:
Android, iPhone
Q. Does Movidesk offer an API?
Yes, Movidesk has an API available for use.
Q. What other apps does Movidesk integrate with?
Movidesk integrates with the following applications:
Redmine, Jira, WhatsApp, Pipedrive, Meta for Business, Twilio
Q. What level of support does Movidesk offer?
Movidesk offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk