Explore a recommended list of office24by7 alternatives for your business in 2019. Compare alternatives to office24by7 side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.Read more about Omnis
Beautiful Contact Center Solution - Omnichannel - All in One
uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.Read more about uContact
Aircall is a cloud-based phone system that empowers your teams with meaningful conversations. Set up your phone system in minutes, smartly integrate it into your workflows and enrich your conversations with insightful data. Aircall, your phone system re-invented.Read more about Aircall
Cloud-based call center software for sales and support teams
CloudTalk is a cloud-based call center solution for sales and support teams looking to improve productivity, customer satisfaction, and boost sales. Integrate CloudTalk with existing tools, buy phone numbers from 80+countries, use 40+ advanced features and monitor team performance in real-time.Read more about CloudTalk
Zendesk is a cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is ea… Read more about Zendesksy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
InfoFlo software is the most intuitive CRM software on the market. It's perfect for managing customer relationships. With InfoFlo you can now manage all emails, documents, tasks, invoices, sales/opportunities, tasks, calendar events in one simple to use interface… Read more about InfoFlo
Calling App for Customer Service Teams & Sales Teams accessible within your browser. CrazyCall requires no installation process and it takes less than 5 minutes to get started. Plus, it offers an IVR, call recordings, phone numbers from 75+ countries, and much more!… Read more about CrazyCall
InGenius is a computer telephony integration (CTI) innovator that connects Asterisk, Avaya, Cisco, Genesys and Mitel phone systems into Microsoft Dynamics, Salesforce and ServiceNow CRMs. The solution adapts to individualized contact center needs. Read more about InGenius
Predictive dialer & call automation for call centers
Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more… Read more about Call Center Application
Cloud based hospitality & vacation rental software
TRACK is a cloud-based hospitality & vacation rental solution that offers integrated property management features, along with call tracking functionality for revenue optimization. The suite of tools is designed for individual property owners, mid-sized property chains, & large enterprise portfolios.Read more about TRACK
Payment processing and communication engagement solution
Everyware is a web-based solution designed to help businesses and consumers manage processes related to two-way text messaging, appointment scheduling, payment reminders, and more to drive customer engagement and facilitate communication. Read more about Everyware
Convoso's cloud contact center software provides powerful and easy-to-use solutions to help businesses cost-effectively increase their sales pipelines by up to 150% and deliver top-tier customer experience. Our cutting-edge call center tools are designed to provide your agents and customers with an enjoyable experience and optimal results.Read more about Convoso
Our blended, cloud contact center software provides fully-integrated end-to-end applications that include: 'lite' CRM, PBX system, intelligent dialer, hosted IVR, webRTC softphone, LMS, reporting tools, and more!
Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.Read more about Dialfire
Aloware is a cloud-based call center software, which helps small, midsize, and large enterprises manage two-way business communication with prospects and potential customers. Aloware offers a PBX platform, business SMS messaging, integrated call tracking, lead outreach automation, and IVR tools.Read more about Aloware
Easy to deploy cloud-based contact center solution with advanced calling features, management and operator platforms, data security, system integrations and real-time statistics. Read more about VCC Live
8x8 Virtual Office offers smarter, more efficient ways to connect with customers and employees. 8x8 Virtual Office delivers a powerful Unified Communications platform that provides one solution for voice, video and chat across any device, anytime and anywhere.Read more about 8x8 Virtual Office
Nextiva is transforming the way businesses communicate. Nextiva is a communications platform providing businesses with big-business phone features at a small-business price and it offers offers ease of use, manageability, scalability, reliability and enterprise-class functionality.Read more about Nextiva
Support Every Customer. Anytime. Anywhere.
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.Read more about Salesforce Service Cloud
All-Inclusive Cloud Powered Business Communication
Jive is a leader in customer satisfaction that emphasizes easy-to-use communication tools. The Jive Cloud architecture has been purpose-built to deliver the most reliable and scalable unified communications platform. Customers love our award winning dial plan editor and mobile accessibility.Read more about Jive Voice
8x8's self-service cloud contact center provides a flexible way to engage with customers, enabling any business to deliver a positive customer experience with a complete multi-channel solution and extensive customer analytics. Read more about Virtual Contact Center
SureTel is a cloud-based telephony solution, which helps businesses manage communication across teams & clients through Google integrations, call history, route timing, custom caller ID & more. It lets users record calls to store customer interactions in a unified database for future reference.Read more about SureTel
Kixie is the fastest way to make more sales calls. Kixie PowerCall is a powerful sales dialer with local presence dialing, intelligent CRM integration, and enterprise phone service all in one. Read more about Kixie
KronoDesk is a cloud-based and on-premise integrated customer support system that includes help desk ticketing, customer support forums and an online knowledge base in a single user interface. Designed specifically for software support teams, KronoDesk feeds the application lifecycle from end-to-end… Read more about KronoDesk
MightyCall is a virtual phone system designed to help small businesses & entrepreneurs manage the customer experience efficiently with a range of calling, customer care, & team management features including visual call flow configuration, call recording, performance reports, & more… Read more about MightyCall
Powerful Service Desk and Simple to Use, Modular ITSM Tool
Since 2002, SysAid’s been passionate about streamlining over 10K organizations with leading-edge IT service management (ITSM) solutions. We’re confident that SysAid can likewise make your life easier and ultimately help maximize profits. Read more about SysAid
contactSPACE is a cloud contact centre software solution offering tools for multichannel communication, campaign creation, performance monitoring, efficient dialling, and more. Read more about contactSPACE
RingOver: the 100% cloud-based business phone system for flexible teams. RingOver offers international virtual numbers, advanced call-centre functions and integrations via web and mobile apps. Users enjoy automatic call activity logging, click-to-call, call supervision, reporting and more.Read more about RingOver
Genesys is a multi-channel contact center and customer experience application that caters to small to mid sized business with up to 250 seats, as well as much larger teams. Some of the app's enterprise customers include P&G, BT and Ticketmaster. Solutions that the app provide include contact center modernization with IVR, skill-based routing, agent… Read more about Genesysmonitoring & coaching, and business intelligence analytics,
Cloud Contact Center | On-Demand Customer Service and Support Solutions
Voice, email, chat, SMS, Facebook and Twitter -- we support them all along with an integrated customer interaction database. Only LiveOps lets your business rapidly deploy an always-on, highly secure, true multi-tenant and instantly scalable contact center solution using a pay-as-you-go model.Read more about LiveOps Our easy-to-use interface means no more requests to IT. You can easily add agents, customize reports and design IVRs. Even the updates happen automatically and with no downtime.
Accelerate your cloud contact center implementation, maximizing business value while minimizing risks. Our comprehensive portfolio of services & support offers unparalleled levels of expertise and experience to fully harness the power of LiveOps Platform and LiveOps Applications to support your core needs.
MiContact Center from Mitel includes a range of basic and advanced solutions for contact centers of all sizes. There are several solutions covering informal contact centers, small contact centers, large-scale contact centers, outbound contact centers, and Microsoft Lync-based contact centers.Read more about MiContact Center
Contact Center Solutions for Customer Experience Excellence
3CLogic is a leading contact center as a service provider, seamlessly integrating with CRMs, service platforms, WFMs and other business applications for today’s enterprise businesses. Read more about 3CLogic
Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including inbound and outbound call management, predictive dialer, progressive dialer, chat, social customer service, automatic call distribution (ACD) and more… Read more about Five9
Pronexus VBVoice™7 is a powerful rapid application development toolkit for Interactive Voice Response (IVR) solutions. VBVoice enables the creation of feature-rich inbound and outbound IVR applications. IVR solutions built with VBVoice have been deployed by thousands of customers in numerous industries.Read more about VBVoice
SolusOne is a Canadian owned and operated company. We specialize in B to B VoIP Solutions, Call Center Solutions, and Software. We can provide you with all the Products and Services you will need to manage Calls, Agents, Customer Relations, and Reporting.Read more about SolusOne
Vivocha is Next Generation Customer Interaction Platform that enables businesses to seamlessly communicate with prospects and customers right on the website, Mobile App, or messaging platform using any combination of Video, Voice, Chat, and collaboration tools.Read more about Vivocha
simplyCT is easy all-in-one virtual call center software. It requires no hardware and works for inbound, outbound and blended call centers. Reliable VoIP, web chat, web call-back and email are combined with user-friendly first-rate features to make simplyCT the cost-effective alternative to expensive on-premise Call Center technologies.Read more about simplyCT It is mainly used by call centers and contact center to provide superior customer services.
Ottspott lets you, in a few minutes, to set up a business telephony for your Sales / Support teams.
You can choose your numbers in more than 40 countries (and 9000 cities) or decide to port them and connect them to your business applications (Pipedrive, Intercom, Salesforce, Zendesk .Read more about Ottspott..)
Communication solution for call management & distribution
Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD). Read more about Fonvirtual Call Center
OneContact CC is a multimedia, omni-channel call centre solution which provides call centres with the tools to manage customer service challenges via voice, video, email, instant messaging, social media, and more. The IP-based solution is completely integrated to manage multiple contact centres.Read more about OneContact CC
thinQ is a cloud communication platform designed to help contact centers, telcos and enterprises control all aspects of their inbound & outbound communications with local voice, toll-free voice, call routing, voice API integrations, database solutions, messaging technology, and more… Read more about thinQ
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