App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Okendo
5
209
4
21
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Trusted by 17,000+ fast-growing brands
Table of Contents
Okendo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: August 2026
Okendo overview
Based on 235 verified user reviews
What is Okendo?
By industry, Okendo reviewers are most commonly professionals in retail (29%). The most frequent use case for Okendo cited by reviewers is review management (96% of reviewers).
What are the most popular integrations for Okendo?
The Okendo integration most frequently cited by reviewers is Klaviyo, an email marketing product rated 4.8 out of 5 for its integration with Okendo.
Starting price
per month
Pros & Cons
Customer Reviews
Customer Support
User Interface
Training and Learning Curve
Okendo’s user interface
Okendo reviews
Overall rating
4.9
/5
235
Positive reviews
90
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.90/10
5
4
3
2
1
209
21
4
0
1
Cami C.
UX UI Designer
Kyle J.
Director of Ecommerce
Diana K.
Creative Operations Manager
Darren Y.
Sr. Digital Marketing Manager
Josh A.
Co-founder, VP of Marketing
Kayla B.
Owner
Who uses Okendo?
Based on 235 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Okendo's key features
Most critical features, based on insights from Okendo users:
All Okendo features
Features rating:
Okendo alternatives
Okendo
Starting from
19
Per month
ReputationStacker
Starting from
63
/user
Per month
Score My Reviews
Starting from
49
Per month
Birdeye
Starting from
No pricing info
Okendo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Bespoke Widget Builds
- Custom Integrations
- Custom Reporting
User opinions about Okendo price and value
Value for money rating:
Of 34 reviews that provide robust commentary on Okendo's price and value, mention it in a positive light.
Some users report that Okendo offers a competitive price compared to similar tools, with a free basic plan that benefits small businesses and fair pricing for the features included. Reviewers appreciate the value they receive, noting that Okendo provides robust functionality and integrations at a lower cost than many competitors. Some reviewers find the higher-tier plans and add-ons expensive, especially for small businesses or those with lower website traffic, and mention frustration with paywalls for certain integrations. Users think the value for money depends on their business size and specific feature needs.
, and
Okendo integrations (29)
Integrations rated by users
We looked at 235 user reviews to identify which products are mentioned as Okendo integrations and how users feel about them.
Integration rating: 4.9 (28)
“streamline email communications”
Troy D.
Founder
Integration rating: 5.0 (14)
“to update and sync stock”
Sagar K.
CEO
Integration rating: 5.0 (11)
Integration rating: 4.8 (6)
“Customers can submit claims via Umbrella and they appear in Gorgias.”
Bianca A.
Ops Director
Integration rating: 4.7 (4)
Integration rating: 5.0 (2)
Okendo customer support
What do users say about Okendo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Okendo customer support.
Widespread user sentiment highlights Okendo's fast, responsive, and helpful customer support team.
A significant portion of users appreciate the knowledgeable assistance during onboarding and setup.
Common user feedback praises the team's proactive approach and willingness to resolve issues quickly.
Broad user base values the friendly, personalized, and accessible support available via chat and other channels.
Support options
Training options
To see what individual users say about Okendo's customer support, check out the review snippets below.
“Helpful support team to help ensure a smooth experience.”
Kenny U.
Ecom Manager
“Easy to moderate, manage and respond to reviews, really polished AI responses, and integrated well with our helpdesk software.”
Katherine H.
Cofounder and CEO
Okendo FAQs
Okendo has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Okendo used for?
Okendo is the customer marketing platform that helps Shopify brands turn shoppers into Superfans. By unifying Reviews, Loyalty, Referrals, Quizzes, and Surveys, Okendo makes it easy to showcase authentic customer feedback, reward loyalty, encourage advocacy, guide product discovery, and capture insights. Trusted by 17,000+ fast-growing brands, including SKIMS, Rhode, and Oh Polly, Okendo empowers brands to build thriving customer communities. With AI-powered insights, unified customer profiles, and 65+ integrations, Okendo helps brands personalize experiences, strengthen relationships, and drive long-term growth.
Q. What level of support does Okendo offer?
Okendo offers the following support options:
24/7 (Live rep), Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support
