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Okta
5
684
4
206
3
39
2
3
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-demand identity & access management for enterprise
Table of Contents
Okta - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Okta overview

Based on 934 verified user reviews
What is Okta?
Okta is a single sign on solution offering key features such as multi-factor authentication, single sign on, multiple authentication methods, access management, and data security, among others.
Who uses Okta?
By industry, Okta reviewers are most commonly professionals in computer software (17%). The most frequent use case for Okta cited by reviewers is single sign on (68% of reviewers).
What do users say about Okta pricing?
Some reviewers find Okta affordable when negotiating pricing or using resellers, and they appreciate the free trial and nonprofit offers. However, reviewers indicate Okta can be expensive, and some users report the pricing model is a barrier.
What are the most popular integrations for Okta?
The Okta integrations most frequently cited by reviewers are: Google Workspace (a document management product rated 4.7 out of 5 for its integration with Okta) and Salesforce Sales Cloud (a CRM product, 4.5).
Starting price
per month
Pros & Cons
Security and Access Control
Login Management
Ease of Use
High cost for smaller organizations
Inconvenient and limited mobile experience
Okta’s user interface
Okta pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.6
Ease of use
4.6
Customer support
4.5
Reviews sentiment
What do users say about Okta?
Okta is a single sign on solution offering key features such as multi-factor authentication, single sign on, multiple authentication methods, access management, and data security, among others.
Select to learn more
Who uses Okta?
Based on 934 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Okta's key features
GetApp's analysis of 101 verified user reviews collected between July 2021 and September 2024 identifies Okta's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Okta's Multi-Factor Authentication for enhancing security by requiring multiple verification methods. They find it valuable for protecting accounts and data, even if credentials are compromised. Users report it is easy to set up and offers various options like Okta Verify, SMS, and email. However, some mention it can be cumbersome if logging in multiple times a day or if they forget their device. They say it provides peace of mind and compliance with security standards. Of the 49 Okta users who gave detailed accounts of their use of Multi-Factor Authentication, 98% rated this feature as important or highly important.
Lily H.
Cloud security Engineer
Altay B.
Athlete
Nitin H.
Associate technical support engineer
Agam S.
Key Account Manager
Users report Okta's Multiple Authentication Methods offer flexibility and security by allowing different ways to authenticate, such as passwords, security questions, OTPs, and biometrics. They find it convenient to have alternatives if one method is unavailable. Reviewers indicate it supports emerging passwordless authentication and integrates well with various apps. Some mention it can be slightly inconvenient at times, but overall, they appreciate the added security and ease of use. Of the 32 Okta users who gave detailed accounts of their use of Multiple Authentication Methods, 97% rated this feature as important or highly important.
Reviewers indicate Okta's Single Sign On simplifies access by allowing users to log in once and access multiple applications. They find it helpful for reducing the need to remember multiple passwords and improving efficiency. Users appreciate the seamless integration with various apps and the ease of administration. They say it enhances security by centralizing identity management and is particularly useful for remote work and large organizations. Of the 63 Okta users who gave detailed accounts of their use of Single Sign On, 97% rated this feature as important or highly important.
Users report Okta's Access Management is effective for controlling user permissions and access rights to applications and data. They find it valuable for preventing unauthorized access and managing identities based on roles and positions. Reviewers highlight the flexibility and ease of setting up access controls, which helps in maintaining security and compliance. They appreciate the ability to automate and streamline access management processes. Of the 36 Okta users who gave detailed accounts of their use of Access Management, 92% rated this feature as important or highly important.
Reviewers highlight Okta's Data Security capabilities for protecting sensitive information like passwords and personal data. They appreciate the strong security controls and threat protection tools that prevent unauthorized access and breaches. Users report that Okta's multi-factor authentication and encryption provide an additional layer of security. They feel confident in the reliability and effectiveness of Okta in safeguarding their data. Of the 33 Okta users who gave detailed accounts of their use of Data Security, 88% rated this feature as important or highly important.
Users appreciate Okta's Password Management for simplifying the process of storing and managing passwords. They find it helpful to have a single place to save passwords, reducing the need to remember multiple credentials. Reviewers mention capabilities like self-service password reset and policy enforcement enhance security. Some note the requirement to change passwords periodically, but overall, they value the convenience and security provided by Okta's password management. Of the 36 Okta users who gave detailed accounts of their use of Password Management, 86% rated this feature as important or highly important.

See related user reviews
Garnet C.
Technician

Terri A.
Logistics and Distribution Operations Coordinator
Babette N.
ADIS
Connor W.
IT Security Specialist
All Okta features
Features rating:
Okta alternatives
Okta pricing
Pricing plans
Pricing details:
User opinions about Okta price and value
Value for money rating:
To see what individual users think of Okta's price and value, check out the review snippets below.
Raul K.
Group Director of Technology
Raul K.
Group Director of Technology
Okta integrations (4)
Integrations rated by users
We looked at 934 user reviews to identify which products are mentioned as Okta integrations and how users feel about them.
Integration rating: 4.8 (41)
Integration rating: 4.7 (22)
Integration rating: 4.8 (13)
“Useful to get updates”
Aryan K.
CEO
Integration rating: 4.6 (13)
“drafting documents, letters and statements.”
Yu N.
Director
Integration rating: 4.4 (9)
Integration rating: 4.6 (8)
“It automates PTO requests and syncs statuses, reducing HR admin work and context switching.”

Ahamed S.
IT Executive
Okta customer support
What do users say about Okta customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Okta customer support.
A large number of users praise Okta's customer support for being responsive, knowledgeable, and quick to resolve issues.
Multiple users highlight that support is accessible, easy to reach, and provides helpful troubleshooting when needed.
A fair number of reviewers appreciate the support team's professionalism and willingness to assist during onboarding and technical challenges.
A minority of users report slow response times, unclear support channels, or the need to pay extra for certain support services.
Support options
Training options
To see what individual users say about Okta's customer support, check out the review snippets below.
“Excellent product, we use it for new hire rollouts, creations, MFA, etc.. we're happy with the product, the roll-out, and the support that we have received from Okta.”
Nicholas H.
IT Manager
“The setup took some effort at first, especially when connecting different apps, but once everything was in place, it has been reliable and easy for our team to use.”
Jane D.
Operations Manager
Okta FAQs
Okta is an identity and access management platform that provides security solutions for workforce identities, customer identities, external identities, and artificial intelligence agent identities. The platform delivers single sign-on capabilities, adaptive multi-factor authentication, device access controls, and application programming interface access management. The solution includes privileged access management, identity security posture management, and identity threat protection features. Organizations can manage identity governance and administration through lifecycle management and identity governance tools. The platform integrates with applications through the Okta Integration Network and supports secure partner access through an access gateway and universal directory. The platform addresses identity security across multiple deployment scenarios through two primary platforms. The Okta platform secures identities within an identity security fabric, providing end-to-end visibility with proactive remediation capabilities. The Auth0 platform delivers customer identity and access management with enterprise-grade security features. Both platforms support the Cross App Access Protocol for managing artificial intelligence agent security. The solution enables organizations to prevent fraud, detect threats, and customize identity flows. The platform provides identity threat detection and response capabilities through security posture management and threat protection features.
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