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Okta Logo

On-demand identity & access management for enterprise

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Table of Contents

Okta - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Okta overview

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Based on 934 verified user reviews

What is Okta?

Okta is a single sign on solution offering key features such as multi-factor authentication, single sign on, multiple authentication methods, access management, and data security, among others.

Who uses Okta?

By industry, Okta reviewers are most commonly professionals in computer software (17%). The most frequent use case for Okta cited by reviewers is single sign on (68% of reviewers).

What do users say about Okta pricing?

Some reviewers find Okta affordable when negotiating pricing or using resellers, and they appreciate the free trial and nonprofit offers. However, reviewers indicate Okta can be expensive, and some users report the pricing model is a barrier.

What are the most popular integrations for Okta?

The Okta integrations most frequently cited by reviewers are: Google Workspace (a document management product rated 4.7 out of 5 for its integration with Okta) and Salesforce Sales Cloud (a CRM product, 4.5).

Starting price

6per user /
per month
view pricing plans
try for free

Pros & Cons

Security and Access Control

Login Management

Ease of Use

High cost for smaller organizations

Inconvenient and limited mobile experience

Okta’s user interface

Ease of use rating:

Okta pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(245)
5(684)

What do users say about Okta?

Okta is a single sign on solution offering key features such as multi-factor authentication, single sign on, multiple authentication methods, access management, and data security, among others.

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Who uses Okta?

Based on 934 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Computer Software
Health, Wellness and Fitness
Retail
Others

Use cases

Single Sign On
Multi-Factor Authentication
Authentication
Identity Management
Password Management

Okta's key features

GetApp's analysis of 101 verified user reviews collected between July 2021 and September 2024 identifies Okta's most critical features and summarizes user sentiment about those features.

Multi-Factor authentication

Reviewers appreciate Okta's Multi-Factor Authentication for enhancing security by requiring multiple verification methods. They find it valuable for protecting accounts and data, even if credentials are compromised. Users report it is easy to set up and offers various options like Okta Verify, SMS, and email. However, some mention it can be cumbersome if logging in multiple times a day or if they forget their device. They say it provides peace of mind and compliance with security standards. Of the 49 Okta users who gave detailed accounts of their use of Multi-Factor Authentication, 98% rated this feature as important or highly important.

See related user reviews

“It supports multi-factor authentication (MFA), single sign-on (SSO), and biometric verification, which makes login very secure.”
LH

Lily H.

Cloud security Engineer

“The security features, especially multi-factor authentication and centralized user management, are strong and give confidence that accounts are well protected.”
AB

Altay B.

Athlete

“Okta has a very good security system like an in-built 2 factor authentication, also it has many tools which can be accessed using a single login, our organization has our own tool which we ll need to login and verify using Okta so that we have access to it so overall its a very good product with various ways to authenticate ourselves.”
NH

Nitin H.

Associate technical support engineer

“Also Sensitive data is protected and peace of mind is offered by Okta's sophisticated security features, which include adaptive authentication and multi-factor authentication . Because of the platforms integration features, I effortlessly control user access across multiple apps and makes sure that everyone on my team has the right permissions to do their jobs well.”
AS

Agam S.

Key Account Manager


Multiple authentication methods

Users report Okta's Multiple Authentication Methods offer flexibility and security by allowing different ways to authenticate, such as passwords, security questions, OTPs, and biometrics. They find it convenient to have alternatives if one method is unavailable. Reviewers indicate it supports emerging passwordless authentication and integrates well with various apps. Some mention it can be slightly inconvenient at times, but overall, they appreciate the added security and ease of use. Of the 32 Okta users who gave detailed accounts of their use of Multiple Authentication Methods, 97% rated this feature as important or highly important.


Single sign on

Reviewers indicate Okta's Single Sign On simplifies access by allowing users to log in once and access multiple applications. They find it helpful for reducing the need to remember multiple passwords and improving efficiency. Users appreciate the seamless integration with various apps and the ease of administration. They say it enhances security by centralizing identity management and is particularly useful for remote work and large organizations. Of the 63 Okta users who gave detailed accounts of their use of Single Sign On, 97% rated this feature as important or highly important.


Access management

Users report Okta's Access Management is effective for controlling user permissions and access rights to applications and data. They find it valuable for preventing unauthorized access and managing identities based on roles and positions. Reviewers highlight the flexibility and ease of setting up access controls, which helps in maintaining security and compliance. They appreciate the ability to automate and streamline access management processes. Of the 36 Okta users who gave detailed accounts of their use of Access Management, 92% rated this feature as important or highly important.


Data security

Reviewers highlight Okta's Data Security capabilities for protecting sensitive information like passwords and personal data. They appreciate the strong security controls and threat protection tools that prevent unauthorized access and breaches. Users report that Okta's multi-factor authentication and encryption provide an additional layer of security. They feel confident in the reliability and effectiveness of Okta in safeguarding their data. Of the 33 Okta users who gave detailed accounts of their use of Data Security, 88% rated this feature as important or highly important.


Password management

Users appreciate Okta's Password Management for simplifying the process of storing and managing passwords. They find it helpful to have a single place to save passwords, reducing the need to remember multiple credentials. Reviewers mention capabilities like self-service password reset and policy enforcement enhance security. Some note the requirement to change passwords periodically, but overall, they value the convenience and security provided by Okta's password management. Of the 36 Okta users who gave detailed accounts of their use of Password Management, 86% rated this feature as important or highly important.

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“Pretty simple, all of our workstation software applications were 2FA protected with OKTA, and we had to use the app to unlock our workstations alongside our passwords. ”
GC

Garnet C.

Technician

“Its cloud architecture makes it ever available with no downtimes allowing us to consistently authenticate all users, sync our directory and manage our passwords efficiently.”
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Terri A.

Logistics and Distribution Operations Coordinator

“There's no a single bug or issue during okta customization tracking password is much more good that's all I like about okta”
BN

Babette N.

ADIS

“SSO reduces password issues, and MFA adds solid protection for sensitive systems.”
CW

Connor W.

IT Security Specialist


All Okta features

Features rating:

Access certification
Access control
Access controls/permissions
Active directory integration
API
Audit management
Authentication
Automatic user/device recognition
Behavioral analytics
Compliance management
Credential management
Encrypted password storage
Governance
Monitoring
Policy management
Privileged account management
Push notifications
Real-Time notifications
Reporting/Analytics
Risk management
Secure login
Self-Service access request
Self service portal
Third-Party integrations
Unified directory
User management
User provisioning
User session management

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Okta pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

6

/user

Per month

Features included:

  • Universal Directory
  • Workflows - 5 flows
  • Single Sign-On
  • Multi-Factor Authentication

Essentials

17

/user

Per month

Features included:

  • Universal Directory
  • Single Sign-On
  • Multi-Factor Authentication
  • Adaptive MFA
  • Workflows - 50 flows
  • Lifecycle Management
  • Access Governance
  • Privileged Access

Professional

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Universal Directory
  • Adaptive MFA
  • Multi-Factor Authentication
  • Lifecycle Management
  • Access Governance
  • Privileged Access
  • Workflows - Unlimited flows
  • Device Access
  • Identity Threat Protection with Okta AI
  • Identity Security Posture Management
  • Sandbox

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Universal Directory
  • Workflows - Unlimited flows
  • Single Sign-On
  • Multi-Factor Authentication
  • Adaptive MFA
  • Lifecycle Management
  • Access Governance
  • Privileged Access
  • Device Access
  • Identity Threat Protection with Okta AI
  • Identity Security Posture Management
  • API Access Management
  • Access Gateway
  • Machine-to-Machine Tokens

User opinions about Okta price and value

Value for money rating:

To see what individual users think of Okta's price and value, check out the review snippets below.

“A highly customisable, user interface rich single sign on platform which helps staff to manage all passwords and authentication methods to many SaaS applications through one secure pain of glass.”
RK

Raul K.

Group Director of Technology

“The platform also allows centralised provisioning and the deprovisioning of applications which provides a return on investment my helping to ensure leave her licenses are removed in a timely manner.”
RK

Raul K.

Group Director of Technology

Okta integrations (4)

Integrations rated by users

We looked at 934 user reviews to identify which products are mentioned as Okta integrations and how users feel about them.

Integration rating: 4.8 (41)

Integration rating: 4.7 (22)

Slack logo
Slack

Integration rating: 4.8 (13)

Useful to get updates

AK

Aryan K.

CEO

Integration rating: 4.6 (13)

drafting documents, letters and statements.

YN

Yu N.

Director

Integration rating: 4.4 (9)

BambooHR logo
BambooHR

Integration rating: 4.6 (8)

It automates PTO requests and syncs statuses, reducing HR admin work and context switching.

Verified reviewer profile picture

Ahamed S.

IT Executive

Okta customer support

What do users say about Okta customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Okta customer support.

A large number of users praise Okta's customer support for being responsive, knowledgeable, and quick to resolve issues.

Multiple users highlight that support is accessible, easy to reach, and provides helpful troubleshooting when needed.

A fair number of reviewers appreciate the support team's professionalism and willingness to assist during onboarding and technical challenges.

A minority of users report slow response times, unclear support channels, or the need to pay extra for certain support services.

Support options

Email/help desk
Chat
Phone support
Faqs/forum
24/7 (live rep)

Training options

Webinars
Videos
In person
Documentation
Live online

To see what individual users say about Okta's customer support, check out the review snippets below.

“Excellent product, we use it for new hire rollouts, creations, MFA, etc.. we're happy with the product, the roll-out, and the support that we have received from Okta.”

NH

Nicholas H.

IT Manager

“The setup took some effort at first, especially when connecting different apps, but once everything was in place, it has been reliable and easy for our team to use.”

JD

Jane D.

Operations Manager

Okta FAQs

Q. What is Okta used for?

Okta is an identity and access management platform that provides security solutions for workforce identities, customer identities, external identities, and artificial intelligence agent identities. The platform delivers single sign-on capabilities, adaptive multi-factor authentication, device access controls, and application programming interface access management. The solution includes privileged access management, identity security posture management, and identity threat protection features. Organizations can manage identity governance and administration through lifecycle management and identity governance tools. The platform integrates with applications through the Okta Integration Network and supports secure partner access through an access gateway and universal directory. The platform addresses identity security across multiple deployment scenarios through two primary platforms. The Okta platform secures identities within an identity security fabric, providing end-to-end visibility with proactive remediation capabilities. The Auth0 platform delivers customer identity and access management with enterprise-grade security features. Both platforms support the Cross App Access Protocol for managing artificial intelligence agent security. The solution enables organizations to prevent fraud, detect threats, and customize identity flows. The platform provides identity threat detection and response capabilities through security posture management and threat protection features.

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