App comparison
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Zendesk Sunshine
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative and creative messaging platform.
Zendesk Sunshine Alternatives & Competitors (2026)
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
1.4
Value for money
Starting price
0.3
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
1.4
Value for money
Starting price
0.3
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
New Relic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance testing and monitoring
1.0
Value for money
No pricing info
Starting price
0.5
Functionality
For Websites
5/5
Third-Party Integrations
5/5
Debugging
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
1.3
Value for money
Starting price
0.5
Functionality
For Developers
5/5
Marketing Automation
4.8/5
Mass Texting
4.7/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based legal research platform for attorneys & lawyers.
1.9
Value for money
Starting price
0.6
Functionality
Data Visualization
5/5
AI/Machine Learning
5/5
Data Aggregation and Publishing
4/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web-based conversational commerce suite for consumer brands
1.3
Value for money
Starting price
0.2
Functionality
Support Ticket Management
5/5
Real-Time Notifications
5/5
Real-time Consumer-facing Chat
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
1.8
Value for money
Starting price
0.6
Functionality
Communication Management
5/5
Video Support
5/5
Personalization
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI content creation solution
2.0
Value for money
No pricing info
Starting price
1.0
Functionality
Text Editing
5/5
Rich Text Editor
5/5
Natural Language Processing
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
1.1
Value for money
Starting price
0.5
Functionality
Vulnerability Scanning
5/5
Threat Response
5/5
Real-time Alerts
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Editing Platform
1.3
Value for money
No pricing info
Starting price
0.3
Functionality
Video Streaming
5/5
Event Scheduling
5/5
Third-Party Integrations
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Data collection platform for small to large businesses
1.6
Value for money
Starting price
0.4
Functionality
Version Control
N/A
Match & Merge
N/A
Email Address Extraction
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled virtual assistant solution
1.5
Value for money
Starting price
0.5
Functionality
Pre-Configured Bot
N/A
Code-free Development
N/A
Performance Metrics
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unlock Growth, Elevate Engagement: A Semi-Sentient CRM.
1.6
Value for money
Starting price
0.6
Functionality
Email Campaign Management
5/5
Marketing Automation
5/5
Mobile Optimization
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Search & product discovery tools that increase revenue
1.6
Value for money
No pricing info
Starting price
0.8
Functionality
Website Personalization
5/5
Fuzzy Search
5/5
Activity Dashboard
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered call tracking, marketing analytics and ad optimiz
1.9
Value for money
No pricing info
Starting price
0.8
Functionality
Lead Capture
5/5
HIPAA Compliant
5/5
Campaign Management
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI platform for eCommerce businesses
1.2
Value for money
Starting price
0.3
Functionality
For Sales/Marketing
5/5
Activity Dashboard
5/5
Customer Segmentation
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
1.7
Value for money
Starting price
0.8
Functionality
Multiple User Accounts
5/5
Communication Management
5/5
Chat/Messaging
5/5
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
3.0
Value for money
Starting price
1.0
Functionality
Screen Sharing
N/A
Multi-Language
N/A
Template Management
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital Asset Management Platform
2.0
Value for money
No pricing info
Starting price
1.0
Functionality
Watermarking
N/A
Project Tracking
N/A
Video Support
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Boost efficiency by 50% with Mongrov's FSM Software
2.0
Value for money
Starting price
0.5
Functionality
Work Order Management
N/A
Project Planning
N/A
To-Do List
N/A
Top Features
Live Chat
5/5
Reporting/Analytics
4/5
Transcripts/Chat History
2/5