App comparison
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Suptask
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Team ticketing for faster resolutions integrated in Slack
Suptask Alternatives & Competitors (2026)
Top 6 free alternatives
Freshdesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
0.5
Value for money
Starting price
0.6
Functionality
Customer Complaint Tracking
5/5
Drag & Drop
5/5
Case Management
5/5
Top Features
Support Ticket Management
4.9/5
Zendesk Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Service-first CRM company that builds support & sales tools
0.7
Value for money
Starting price
0.5
Functionality
Audit Trail
5/5
Customer Complaint Tracking
5/5
Voice Mail
5/5
Top Features
Support Ticket Management
4.9/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
0.2
Value for money
Starting price
0.5
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Support Ticket Management
4.9/5
Social Media Integration
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
0.2
Value for money
Starting price
0.6
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Support Ticket Management
4.9/5
Alerts/Escalation
N/A
Social Media Integration
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.8
Value for money
Starting price
0.7
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Support Ticket Management
4.9/5
Macros/Templated Responses
N/A
Service Level Agreement (SLA) Management
N/A
Wasp Inventory
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Easy-to-use Inventory Management Software
0.6
Value for money
Starting price
0.7
Functionality
Asset Tracking
5/5
eCommerce Management
5/5
Warehouse Management
4.8/5
Top Features
Support Ticket Management
4.9/5
Multi-Channel Communication
N/A
Support Ticket Management
N/A
Maximizer CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship and lead management solution
1.1
Value for money
Starting price
1.0
Functionality
Alerts/Notifications
5/5
Third-Party Integrations
5/5
Multi-Channel Communication
5/5
Top Features
Support Ticket Management
4.9/5
Alerts/Escalation
N/A
Social Media Integration
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.4
Value for money
Starting price
0.5
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Support Ticket Management
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT Enterprise services
0.7
Value for money
Starting price
0.4
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Support Ticket Management
4.9/5
Email Templates
N/A
Multi-Channel Communication
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
work with the flow
0.9
Value for money
No pricing info
Starting price
1.0
Functionality
Support Ticket Management
5/5
Status Tracking
5/5
Real-Time Notifications
5/5
Top Features
Support Ticket Management
4.9/5
Macros/Templated Responses
N/A
Multi-Channel Communication
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based contact center solution
0.3
Value for money
Starting price
0.2
Functionality
Predictive Dialer
5/5
Customer Database
5/5
Call Transfer
5/5
Top Features
Support Ticket Management
4.9/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sell, bill and organise work in one place.
0.7
Value for money
Starting price
0.9
Functionality
Quotes/Estimates
5/5
Mobile Access
5/5
Knowledge Base Management
5/5
Top Features
Support Ticket Management
4.9/5
Service Level Agreement (SLA) Management
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
0.8
Value for money
Starting price
0.9
Functionality
Task Scheduling
5/5
Service Level Agreement (SLA) Management
5/5
Knowledge Base Management
5/5
Top Features
Support Ticket Management
4.9/5
Email Templates
N/A
Macros/Templated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
We help recruitment firms grow and increase profitability
0.2
Value for money
Starting price
0.4
Functionality
Task Management
5/5
Lead Management
5/5
Interaction Tracking
5/5
Top Features
Support Ticket Management
4.9/5
Multi-Channel Communication
N/A
Alerts/Escalation
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Customer Service Software
4.9
Value for money
Starting price
0.1
Functionality
Collaboration Tools
N/A
Intent Recognition
N/A
Transfers/Routing
N/A
Top Features
Support Ticket Management
4.9/5
Email Templates
N/A
Macros/Templated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Custom-built business management software.
0.6
Value for money
Starting price
0.5
Functionality
Customizable Reports
N/A
Price and Cost Calculations
N/A
Referral Tracking
N/A
Top Features
Support Ticket Management
4.9/5
Multi-Channel Communication
N/A
Support Ticket Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel service desk & ticketing solution
0.1
Value for money
Starting price
0.1
Functionality
Workflow Management
N/A
Customizable Branding
N/A
Self Service Portal
N/A
Top Features
Support Ticket Management
4.9/5
Social Media Integration
N/A
Support Ticket Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Meet your customers’ and company's information needs
0.1
Value for money
Starting price
0.2
Functionality
Document Classification
N/A
Returns Management
N/A
Version Control
N/A
Top Features
Support Ticket Management
4.9/5
Social Media Integration
N/A
Macros/Templated Responses
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video Chat, Cobrowsing, Screen sharing, Certified signature
0.1
Value for money
Starting price
0.1
Functionality
Recording
N/A
Contact Management
N/A
Live Chat
N/A
Top Features
Support Ticket Management
4.9/5
Macros/Templated Responses
N/A
Social Media Integration
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based helpdesk solution for small businesses
0.4
Value for money
Starting price
0.7
Functionality
Support Ticket Management
5/5
Knowledge Base Management
5/5
Inbox Management
5/5
Top Features
Support Ticket Management
4.9/5
Email Templates
N/A