Logicbox Pricing, Features, Reviews & Comparison of Alternatives

Logicbox

Custom-built business management software.

4.5/5 (49 reviews)

Logicbox overview

What is Logicbox?

Most companies have unique - and even proprietary - processes in some of these areas: Quote & Order Management, Fulfillment, Program & Project Management, Procurement, Portfolio Management, Call Center & Help Desk, Payments & Commissions, HR Management, Inventory Management and Service Delivery, just to name a few! We take what makes you special and integrate that in with your customized version of the standard CRM functions below:
LEAD AND OPPORTUNITY MANAGEMENT
▪ E-Marketing processes to capture web leads.
▪Create and manage lead lists. Assign to sales reps and create tasks such as e-mailing, calling, or setting up appointments.
▪ Convert Lead to a Prospect and create sales Opportunities.
▪ Close the sale and move Opportunity through review and approvals.
 
QUOTING, INVOICING AND ECOMMERCE
▪ Create Opportunity proposals based on how you do business.
▪ Process and deliver invoices fast.
▪ Process credit card and other payment transactions as an integrated part of the workflow.
 
PRODUCT AND PRICE LISTS
▪ Create and manage product, part, support, and service items.
▪ Create catalogs with multiple price tiers and commissions structures.

360 DEGREE ACCOUNT MANAGEMENT
▪ Manage customer and partner profiles and relationships.
▪ Create and manage multi-tier partner ecosystem and referrals.
▪ Dashboard views with quicklinks and easy access to account histories.
▪ Manage contacts, interactions and notes.
▪ Mark notes high-priority making them appear when you need the information most.
▪ Create and manage account tasks.
▪ Custom record types that are unique to your business.
 
SUPPORT AND CASE MANAGEMENT
▪ Document customer problem and link to customer account or sub-record (like a Contact).
▪ Assign case to appropriate technical support rep.
▪ Assign priority levels, deadlines and track progress.
▪ Integrate customer notifications and internal alerts.
 
MARKETING AUTOMATION
▪ Campaign planning, budgeting, creation and execution.
▪ Associate sales with a marketing campaign or promo codes and view real-time success metrics.
▪ Understand which partners are helping your business grow.
▪ Email blasts. Easy mailing label print outs.
 
REPORTING AND ANALYTICS
▪ Historical, current, and predictive views into the performance of your business.
▪ Robust graphical reporting and Dashboard Views.
▪ Powerful analytics – Daily briefs. Sales reports. Customer reports. Partner reports. Marketing Reports. Financial and transactional reports.
▪ Manage employee commissions and partner compensation via custom reports
www.logicboxsoftware.com

Pricing

Starting from
$55/month
Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia

Supported languages

English
Logicbox screenshot: Robust, Role-Based Home Screen DashboardsLogicBox CRM - Custom CRM Is BetterLogicbox screenshot: Fully Tailored Reporting SuiteLogicbox screenshot: Customized Modules. Logicbox screenshot: Advanced User ProfilesLogicbox screenshot: Applications for Inside SalesLogicbox screenshot: Mobile View

Logicbox reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.4
  4.4
  4.4
Mark Marino

Lives up to the name!

Used daily for 2+ years
Reviewed 2016-07-20
Review Source: Capterra

As CEO of Red Rhino Leak Detection I was dead set on finding a software solution that would streamline our company. Im proud to say that the team over at Logicbox has done that and more! Their process is simple they dive into your company with spock like precision to understand your needs (probably better than you know them :) then they build a custom solution to meet them! If your an up and coming company looking for something more than a standard white label product than you would be crazy not to call the guys over at Logicbox to find out what they can offer you.

Pros
Customization and simplicity of having software built for your needs versus white label products that have a lot of clutter that you will never use as well as doesn't hit the mark.

Cons
periodic slow loading times on big reports... not sure theres a way around that.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Stuart

D.Stuart/Kingsbridge

Used daily for 2+ years
Reviewed 2016-07-27
Review Source: Capterra

User friendly, fairly easy to get up and running, unsure about value for the dollar as I am not involved in that end of the process. Still learning details on how to run specific reports, however the data is there to retrieve.

Pros
Easy of access to each transaction and list of total transactions

Cons
Some fundamental entries still need to be cleaned up, for instance, while entering a transaction and the vendor or client has not been entered previously, one must delete the transaction, go into the system and pre-enter the vendor/client information, then go back and enter the transaction. There should be a way to enter the client/vendor during the 'deal entry' process.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Roelandts

Logicbox mediocrity

Used daily for 2+ years
Reviewed 2016-07-20
Review Source: Capterra

I use it for work everyday. For the most part it is a good program, but there are little details that would make it better.

Cons
It doesn't have a month view of the schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cory Weil

Organization At Its Best

Used daily for 2+ years
Reviewed 2016-07-19
Review Source: Capterra

I use Logicbox through my work (Red Rhino Leak Detection), honestly it's a great program that not only keeps things organized but also keeps everyone on the same page instantly.

Pros
I enjoy being able to contact virtually anyone in our company throu it to keep them up to date, being able to contact company partners, on the same program still being able to manage my schedule and others.

Cons
Some times tracking down contact information can be a little convoluted.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Eric Borgstrom

Logicbox review

Used daily for 2+ years
Reviewed 2016-07-19
Review Source: Capterra

I've been working with Logicbox for around 3-4 years now. I can't imagine doing business without it. As long as you have internet, Logicbox is at the tip of your fingertips ready to help you maximize productivity and efficiency for your business.

Pros
Everything is in one place: billing, service scheduling, customer databases, partner databases, employee stats and productivity, work history, etc... Whether working from a PC, ipad, or iphone, no matter where I am I can work.

Cons
It requires training on how to use it. In other words, it's not self-explanatory. You have to know the system well in order to maximize its effectiveness.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Logicbox pricing

Starting from
$55/month
Pricing options
Subscription
View Pricing Plans

$55 / user / month

Setup fees may apply.

Logicbox features

API
Automatic Notifications
Custom Fields
Customizable Reporting

Activity Dashboard (262 other apps)
Activity Tracking (186 other apps)
Calendar Management (196 other apps)
Contact Database (146 other apps)
Contact Management (149 other apps)
Customer Database (185 other apps)
Customizable Branding (236 other apps)
Customizable Templates (198 other apps)
Data Import/Export (209 other apps)
Electronic Payments (159 other apps)
Email Integration (214 other apps)
Reminders (199 other apps)
Reporting & Statistics (287 other apps)
Social Media Integration (193 other apps)
Surveys & Feedback (167 other apps)
Third Party Integration (259 other apps)

Videos and tutorials

Additional information for Logicbox

Key features of Logicbox

  • Custom database that fits the breadth of your business.
  • Custom modules that automate key processes
  • Custom notifications, approvals, and verifications.
  • Powerful, custom analytics and reporting.
  • Single system that automates your cradle-to-grave workflows!
View All Features

Benefits

AUTOMATE EVERYTHING


INCREASE SALES


MAXIMIZE YOUR LEAD AND REFERRAL SOURCES


MAKE YOUR CUSTOMERS HAPPIER


ONE CLOUD-BASED APP TO HOUSE ALL OF YOUR PROCESSES